Guardians of the Galaxy generally performs well on consoles and PCs, but some players encounter crashes, especially at the game’s menu screen. Though official fixes might take time, there are potential workarounds to prevent these crashes.
Crashing issues often stem from factors like exclusive full-screen settings, firewall restrictions, or third-party antivirus software. Outdated device drivers and corrupted game files are other culprits. Fortunately, there are solutions to address these problems.
Fixes to solve Guardians of the Galaxy crashing:
- Play on Windows 10, not Windows 11
- Disable exclusive full-screen
- Disable third-party antivirus software
Play The Game on Windows 10
After Windows 11 was released on October 5, 2021, many PC users switched from Windows 10. However, for playing Marvel’s Guardians of The Galaxy, Windows 10 is still the recommended operating system. If you have Windows 11 and your system meets the recommended or Ray-tracing requirements, but the game still crashes, it’s likely that the game is incompatible with the OS.
That is why the solution for Marvel’s Guardians of the Galaxy crash fix that I propose is to play the game on Windows 10 instead of Windows 11. Try this fix if the game frequently crashes on your Windows 11. I believe the crashing problem will be solved after you try our suggested solution.
Turn-off Exclusive Full-Screen
In addition to Marvel’s Guardians of the Galaxy crash fix, many PC players have reported a black screen or crashing at the main menu. The issue seems to be related to the display settings. If you have the display set to an exclusive full screen, you may encounter a black screen when reaching the game’s main menu.
Furthermore, switching to the full-screen view only from the game’s launcher resolved the black screen/crashing problem for Marvel’s Guardians of the Galaxy. So, the easiest way is to tick the full-screen box before launching the game from the Video settings prompt of the game’s launcher.
Disable Any or All Third-Party Antivirus Software
While downloading the game or installing it for the first time, a few third-party anti-virus software perceive some of the new files as a threat to the system. As a result, the necessary files to run the game without issues get wiped off from the system. Guardians of the Galaxy crashes can be solved if you disable any or all third-party antivirus software installed on your PC.
You can always add the game under the list of exceptions for the anti-virus software to allow installing/downloading the new files. However, a complete disabling of the software will be a better approach to see if the crash fixing of the game is solved or not.
My Thoughts
Guardians of the Galaxy face crashes (Reddit, Steam, and Microsoft), particularly at the menu screen. Crashes may arise from exclusive full-screen settings, firewall restrictions, outdated drivers, or corrupted game files. Windows 11 might be a contributing factor, whereas Windows 10 is the recommended system.
I'd like to play Guardians of the Galaxy….if it would stop crashing.
— Mr.Sugi (@MrSugi7) May 16, 2023
Solutions include system checks, using Windows 10, turning off exclusive full-screen, verifying game files, updating drivers, and disabling antivirus software. While no specific platform or country is solely affected, these issues lack comprehensive fixes from developers. Adjustments like verifying files or updating drivers have worked for many users.
FAQs
”Turn off the exclusive-full screen and switch to full-screen only.
Update the drivers and launch the game in a full-screen setting.
Possibly yes, because the recommended OS for the game is Windows 10.
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