Guardians of the Galaxy Crashing [SOLVED]

Does Guardians of the Galaxy crash while playing it on your PC? Yes? Then read our Guardians of the Galaxy crash fix and find the solution.

Guardians of the Galaxy generally performs well on consoles and PCs, but some players encounter crashes, especially at the game’s menu screen. Though official fixes might take time, there are potential workarounds to prevent these crashes.

Crashing issues often stem from factors like exclusive full-screen settings, firewall restrictions, or third-party antivirus software. Outdated device drivers and corrupted game files are other culprits. Fortunately, there are solutions to address these problems.

Try these quick fixes first:

Key Highlights

Fixes to solve Guardians of the Galaxy crashing:

  1. Play on Windows 10, not Windows 11
  2. Disable exclusive full-screen
  3. Disable third-party antivirus software

Play The Game on Windows 10

After Windows 11 was released on October 5, 2021, many PC users switched from Windows 10. However, for playing Marvel’s Guardians of The Galaxy, Windows 10 is still the recommended operating system. If you have Windows 11 and your system meets the recommended or Ray-tracing requirements, but the game still crashes, it’s likely that the game is incompatible with the OS.

That is why the solution for Marvel’s Guardians of the Galaxy crash fix that I propose is to play the game on Windows 10 instead of Windows 11. Try this fix if the game frequently crashes on your Windows 11. I believe the crashing problem will be solved after you try our suggested solution.

Turn-off Exclusive Full-Screen

In addition to Marvel’s Guardians of the Galaxy crash fix, many PC players have reported a black screen or crashing at the main menu. The issue seems to be related to the display settings. If you have the display set to an exclusive full screen, you may encounter a black screen when reaching the game’s main menu.

Guardians of the Galaxy Crash Fix
Un-check the exclusive-fullscreen box

Furthermore, switching to the full-screen view only from the game’s launcher resolved the black screen/crashing problem for Marvel’s Guardians of the Galaxy. So, the easiest way is to tick the full-screen box before launching the game from the Video settings prompt of the game’s launcher.

Disable Any or All Third-Party Antivirus Software

While downloading the game or installing it for the first time, a few third-party anti-virus software perceive some of the new files as a threat to the system. As a result, the necessary files to run the game without issues get wiped off from the system. Guardians of the Galaxy crashes can be solved if you disable any or all third-party antivirus software installed on your PC.

You can always add the game under the list of exceptions for the anti-virus software to allow installing/downloading the new files. However, a complete disabling of the software will be a better approach to see if the crash fixing of the game is solved or not. 

My Thoughts

Guardians of the Galaxy face crashes (Reddit, Steam, and Microsoft), particularly at the menu screen. Crashes may arise from exclusive full-screen settings, firewall restrictions, outdated drivers, or corrupted game files. Windows 11 might be a contributing factor, whereas Windows 10 is the recommended system.

Solutions include system checks, using Windows 10, turning off exclusive full-screen, verifying game files, updating drivers, and disabling antivirus software. While no specific platform or country is solely affected, these issues lack comprehensive fixes from developers. Adjustments like verifying files or updating drivers have worked for many users.

FAQs

How to fix Marvel’s Guardians of the Galaxy black screen problem?

”Turn off the exclusive-full screen and switch to full-screen only.

How to fix Marvel’s Guardians of the Galaxy crash on launch screen problem?

Update the drivers and launch the game in a full-screen setting.

Can Windows 11 be the cause of Marvel’s Guardians of the Galaxy crashing?

Possibly yes, because the recommended OS for the game is Windows 10.

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Irfan Ansari is a Senior Editor and Guides Writer on eXputer. He has seven years of Video Game Journalism experience and has been gaming for more than 22 years. Over his editorial career, he has gained experience at multiple sites, including TheGamer and VeryAli Gaming. Irfan has also earned a degree in Writing and Editing from the University of Michigan. Learn some more about Irfan's gaming journey on his Steam, PSN, and Xbox profiles.

Experience: 7+ Years || Worked for TheGamer and VeryAli Gaming

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