Star Wars Jedi Survivor Crashing [Step By Step Fixes]

After hours of testing, here are all the solutions to the Jedi Survivor crashing issue on PC

The new Star Wars Jedi Survivor game, despite being highly anticipated due to the success of its predecessor, Jedi Fallen Order, is facing technical issues, particularly on PC. Players are encountering problems like bugs, glitches, memory leaks, and crashes.

Different factors, such as corrupted or missing game files, outdated graphics drivers, third-party application overlays, and cache-related problems, can cause these issues. To ensure a smoother gaming experience, addressing these issues promptly with effective fixes is crucial.

Key Takeaways

4 best Methods to fix Jedi Survivor crashing

  1. Clear DirectX Shader Cache
  2. Clear EA Application Cache
  3. Disable 3rd Party Application Overlays
  4. Whitelist Jedi Survivor Install Directory

Clear DirectX Shader Cache

DirectX Shader Cache is a cache system for storing the shader files that improve the performance, stability, and responsiveness of your games and applications. This cache is stored in a folder on your PC. The GPU stores the cache in this folder, and it gets filled up with time.

Now, the problem with these shader cache files is they can get corrupted due to malware or simply by not being used over time. If not removed timely, this can cause crashes; FPS drops, black screens, and stuttering issues in games.

Here’s how you can do it in Windows. 

  1. Hit the shortcut key WIN + I to open up Windows Settings
  2. In Windows Settings, select the storage settings.
  3. Once you enter Storage settings, click on the Temporary Files section here.
    Temporary Files in Settings
    Temporary Files (Image by eXputer)
  4. Now, here, a checkmark next to the DirectX Shader Cache option and click on Remove on top to start the removal process. 
    DirectX shader cache
    DirectX Shader Cache – [Image captured by eXputer]

After you’re done, all the built-up DirectX Shader Cache will be removed from your system, letting your GPU build a fresh cache. You’ll see an improvement in application and gaming performance if there are a lot of caches built up, slowing down your PC. This has a good chance of resolving the Star Wars Jedi Survivor crashing issue. 

Clear EA Application Cache

If you’ve purchased the game on EA’s Origin game client, the built-up EA Application could be the culprit behind your problems in Jedi Survivor. It’s good to clear this cache every once in a while; here’s how you can do it.

Once you’re done, you’ll get rid of any problematic cache that might be stored up for your EA application. After removing it, be sure to restart the Origin launcher and then start up the game. 

Disable 3rd Party Application Overlays

If you’re an avid gaming enthusiast, you’ll probably have several applications running and installed on your system. These applications continue to run in the background and hog your resources. Some of these applications come with specific overlay menus you won’t use during your game sessions.

These overlays use up resources and can create problems in some games. Therefore, you should disable the third-party overlays to avoid them closing with Jedi Survivor. 

Whitelist Jedi Survivor In Antivirus

Exclude a Folder from Scanning in Windows Security
Add an Exception (Image by eXputer)

Your Antivirus is among the primary reasons why the local game files get broken or are missing. It displays false positives to the main AV engine, which in turn decides to delete your files. 

All you have to do is switch off your Antivirus software’s real-time engine or shields temporarily. After they’ve been disabled, you can launch Star Wars Jedi Survivor and check whether it’s crashing anymore on your PC. If it’s not crashing anymore, then simply whitelist the game’s installation folder and turn your antivirus shields back up.

My Thoughts on The Star Wars Jedi Survivor Crashing Issue 

Star Wars Jedi Survivor, the sequel to Jedi Fallen Order, faces widespread technical issues on PCs. A huge number of players are facing this issue, and they’re reporting it on forums. Some forums I came across include Steam, Microsoft, Reddit, EA, ROG and Guru3D.

Now, the issue may be really widespread, it has been supposedly addressed in a patch some time ago from the devs. The patch targeted the performance and crashing issues for the Jedi Survivor, so hopefully, you’ll be in the clear.

However, if you’re one of the people who’re still facing crashing issues to this day, I suggest you follow the guide above or contact Jedi Survivor Steam support


Why is Star Wars Jedi Survivor crashing?

The most common issue behind this problem is that files might get corrupted, which needs to be fixed by the game client. Outdated GPU drivers can also cause this issue.

Will the Jedi Survivor issues be fixed by the developers?

Yes. The developers have taken notice of the several issues plaguing the PC players and are actively working on a patch to resolve them.

Jedi Survivor is showing a black screen; what to do?

The black screen issue mainly happens due to outdated GPU drivers. Best update them to avoid any issues.

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Haider Khan is our error guides writer who loves to tinker around with operating systems and game files to find practical solutions to video game issues. He then crafts easy-to-follow error fix guides based on his findings. He’s also a Battlefield veteran who likes to rack up some Ws in his spare time. Learn some more about his gaming journey on his Steam profile. Experience: 3+ Years || Education: Bachelor's in Journalism || Successfully Troubleshot Over 200 Games || Mainly Covers Error Fix & Game Settings 

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