NBA 2K23 Error Code c3854bcc [SOLVED Update]

Error Code c3854bcc can be fixed by restoring licenses on playstation, changing your DNS, and more.

Some players in NBA 2K23 cannot fully enjoy the game due to the error code c3854bcc. This error is known to cause a loss of progress and rewards.

This error is due to various issues, including server instability, unstable internet connection, Firewall interference, etc. Therefore, I have prepared this guide to inform you of how to fix this error in NBA 2K23.

The error message simply says: “Error code: c3854bcc“.
Error Code c3854bcc-Image By eXputer
Key Takeaways

Following are some of the fixes you can try to resolve the error:

  1. Restoring Licenses on Playstation.
  2. Restarting your Playstation.
  3. Verifying the File Integrity.
  4. Changing your DNS.
  5. Submitting a ticket to 2k support.

Wait For A Server Fix

This error code is mainly encountered by players when server-side technical issues are going on. The error might not be due to anything wrong with your system and simply 2K not keeping their servers up-to-par.

So the best thing you can do in this situation is to wait for a few hours before attempting to play again so that 2K may solve any server-side issues they may be having.

I recommend checking their official server status website for this. This has also been backed up by many players online, who are also waiting it out to play the game again.

Restore Licenses On PlayStation

error code fix NBA 2k23
Restoring Licences on PlayStation-Image By eXputer

The simplest error code c3854bcc fix on the PlayStation would be simply restoring your licenses. The license restoration process involves fetching updated information from the PlayStation servers.

This refresh might occasionally resolve issues caused by temporary server hiccups or inconsistencies with your account entitlements. Thankfully, the method to do it is incredibly straightforward.

Players just need to follow the steps written below.

  1. The first thing to do would be to go into the “Settings.”
  2. Head into “Users and Accounts”
  3. Scroll through the different settings until you find “Others.”
  4. Go into “Others” and then select “Restore Licences.”

This should fix the error code for most players playing on the PlayStation 4. If you are one of the unfortunate ones still facing this error, then worry not because a few more fixes are still available.

Power Cycle Your PlayStation

how to restart the playstation
Power Options in PlayStation-Image By eXputer

There is the option of Power Cycling your PS4, which is incredibly simple. When you power cycle your PlayStation completely, you’re clearing its temporary memory and shutting down any background processes that might be causing conflicts or glitches.

This fresh start can sometimes resolve issues related to temporary data corruption or resource overload.

You have to follow these steps:

  1. Completely turn off your console.
  2. Detach the cords connected to the console to remove any excess electricity.
  3. Once that is done, wait a couple of minutes.
  4. Now reconnect the cables.
  5. Start the system, and your NBA 2K23 issue will likely be resolved.

Verify File Integrity

This method is for the players who are experiencing this issue on PC. It is no surprise that sometimes, a few files can get corrupted or be deleted on a PC, which can also be the likely cause of this error code.

how to check file integrity on steam
Checking File Integrity-Image By eXputer

Thankfully, steam has made it remarkably easy for players to check and verify their game files so replacement files can be downloaded if a certain file is corrupted or missing. This, in turn, allows the game to use all of its files and run properly.

Change Your WiFi Router DNS

Now, it is time for one of the complex methods. This method is an error code c3854bcc fix for every platform, not just Playstation. People change DNS for multiple reasons, from setting parental controls to getting a speed increase so you can rest easy knowing that you won’t break your internet.

Using alternative DNS servers can sometimes lead to faster and more reliable internet connections, which can resolve issues caused by unstable or slow internet during online gameplay in NBA 2K23. Thus, change your DNS server if all other fixes prove unsuccessful. 

Submit A Ticket

If none of these methods seem to work for you, then the only thing left to do is submit a ticket to 2K support. There is a good chance that once 2K realizes that many people face this issue, they may fix it more efficiently.

Here is the link to the official 2K support website. The method to submit a ticket is straightforward.

Just follow these steps:

  1. Log into your account on the NBA 2K website to submit your ticket
  2. Once logged in, you can submit your ticket by pressing “Submit a Request” at the top of the page or by submitting a ticket from specific game pages.
  3. Ticket Submission page > “Chat” button.
  4. You will be presented with a form > Submit it once you have filled it.
  5. A new chat window will open where you can discuss the error code with a 2K representative.
error code fix nba 2k23
Submitting a ticket-Image By eXputer

My Thoughts On Error Code c3854bcc

What makes the error code c3854bcc so frustrating is that players have reported on Reddit losing their progress and rewards after completing different matches in the game. I’ve also seen some reports on Steam indicating the same issue, as this looks quite common.

There haven’t been any updates on NBA 2K’s Twitter account. However, you can keep tabs on the latest updates released on their official website

If you’re still experiencing this error and my fixes couldn’t resolve your problem, I recommend visiting the 2K support website and reporting your issue there. You’ll get the best answer to your queries here. 

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Feedback From Our Fellow Gamers

A DNS change was actually pretty effective

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Ayyoun is a Senior Writer & Editor for Error Fixes, and Game Settings guides on eXputer. He’s been passionate about games and technology since he got his hands on the PlayStation 1. He has a software engineering background and loves to play games from a technical perspective. He has a knack for uncovering solutions for the latest games and presenting them in easy-to-follow guides for his audience. You can keep up with his gaming activity on his Steam profile.

Experience: 7+ years || Worked For VeryAli Gaming and IGN || Education: B.S Software Engineering, Google IT Professional Certificate, Editing Mastery from Udemy, and Digital Journalism.

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