How To Fix Origin Error 106128?

Dive into Origin on the fly using this guide.

Update: As of October 2022, Origin is discontinued.

The Origin error code 106128 prevents players from launching the client. Countless players have encountered this error. The cause of this error is mainly the official servers going down. In very rare cases, it can also show up due to problems on your end.

These issues can include antivirus restrictions or internet problems. Either way, I’ve included the best solutions for the error in this guide. 

The error message window says “{‘error’ : ‘external service is having some issues’, ‘error_description’ : null, ‘error_code’ : null, ‘code’ : 106128}.”
error external service is having some issues
Error 106128 message (Screenshot by eXputer)

I recommend following some of these easy methods first:

  1. Launch Origin with Admin privileges.
  2. Restart your PC.
Key Highlights

You can use these methods to fix the Origin error 106128:

  1. Check the origin server status.
  2. Clear your cache.
  3. Whitelist the Origin client in your antivirus software.
  4. Contact the official customer support.

Check The Origin Server Status 

If the official servers for the Origin client are unavailable, you will only waste time trying to fix the issue on your own. This is why the first thing you should do is check the Server status. You can do this by heading over to the Downdetector page for the Origin Client

If the servers are operating normally, you can now proceed to diagnose the issue on your end.

Clear The Cache

Cache helps you load things faster by recalling information. However, too much cache build-up can introduce many problems, including the Origin error code 106128. This happens because the cache can get corrupted or simply become outdated.

This is why I suggest that you occasionally clear the cache of most of your applications.

Whitelist The Origin Client In Antivirus

Occasionally, your antivirus can mistake safe applications on your PC as threats. When this happens, the application being flagged will be quarantined and will be unable to launch. This can also happen to the Origin client.

The solution to this is whitelisting the Origin client in your antivirus software. This is a common problem that affects countless applications. Even Steam has an official support page for this issue.

Contact The Official EA Customer Support

If nothing so far has worked, you must contact the official EA customer support for help. At this point, the problem could be something more complex that only the professionals at EA can resolve.

To contact the team, head over to the official support page and select the Origin client. Be sure to provide accurate information to help them understand your problem better. They will provide guidance tailored to your hardware and region.

My Final Thoughts

The Origin error code 106128 is likely showing up for you because Origin has been replaced with the EA App. Before the discontinuation, the error would show up because the servers occasionally went down. 

Naturally, the servers went back up and the error was automatically resolved. Now that Origin has been discontinued, you have no choice but to move over to the EA App.

Of course, players have found other ways to still keep using the Origin client. But it’s not without headaches and many other issues.

My recommendation would be to just switch over to the EA App instead. But if you still want to keep the Origin client, you can use this guide to resolve the errors you encounter. 

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Matt Hunter is our New Releases Editor with one of the coolest Aliases ever. He loves chasing after the latest scoop in the gaming and tech industries and covers it with the utmost urgency. You’ll find him breaking some of the best news stories for his audience. He also likes to dive into interesting leaks and rumors. You can also follow Matt's gaming activity on his Steam Profile. Experience: 3+ years || Education: Bachelor's in Journalism || Ghostwritten for Several Publications || Broken 300+ Articles || Mainly Covers New Game stories on eXputer

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