7 Ways To Fix Origin Error 106128

Dive into Origin on the fly using this guide

Trying to play your favorite game on the famous EA game launcher but the Origin error 106128 error just isn’t letting you through? This unfortunate scenario has evidently affected a hefty ton of players, so you’re definitely not alone in facing the endeavor. Online access has been made near impossible in the wake of the issue. 

Fret not though since there are several instances that can be approached to potentially do away with the hassle in question. Origin can be a tough nut to crack when it boils down to restoring its functionality, but if the problem relates to your side of things, which there’s a chance that they do, you can try fixing it using the methods ahead.

Let’s dive right into the write-up with no further ado. In the meantime, do consider reading another like-minded tutorial called Steam Confirmation Error.

What Is The Origin Error 106128?

error external service is having some issues
Origin Error 106128

The issue in question also disguises itself as “error external service is having some issues.” It’s simple when it pops up though which is right after you launch the application on your Windows PC. Players looking to get some gaming in have been recklessly denied in the wake of the Origin error 106128

As it happens, you simply launch the Origin launcher like one normally would. Upon doing so, the program returns you with a prompt that says, “{‘error’ : ‘external service is having some issues’, ‘error_description’ : null, ‘error_code’ : null, ‘code’ : 106128}.” 

No matter the number of reboots you try, the problem does not seem to go away on its own. Reports have been pouring in left and right over the matter, but no official acknowledgment has been established as of yet. It’s basically the community making efforts trying to get the Origin launcher back to its original state.

It’s not your hardware that is to blame for the error that you see above; in fact, it’s the server side of Origins for the most part. The problem is widespread and doesn’t affect a niche group of players. Users from several regions seem to be affected and rendered flat-out unable to play any of their titles online. 

However,  it is possible to boot the launcher into offline mode. The latter is one effective way of getting around the Origin external service is having some issues error. That said, you still won’t be able to play your favorite games online unless the servers come back online. 

Let’s explore the matter further in the next section and talk about all the possible ways you can resolve the pertinent Origin issue on your end. 

How To Fix Error 106128 In Origin

Here’s everything you can do to resolve this persistent Origin launcher error on your end. Make sure you’ve restarted your device at least 2-3 times before attempting the forthcoming potential solutions.

Check Origin Server Status 

One of the first ways you can confirm whether the Origin external service is having some issues issue is not springing up from your side to confirm server status. That way, you will be able to determine the cause of the problem and get one step closer to deciphering the whole situation. 

At times, Origin pulls its official servers for scheduled maintenance. You might not be aware of this occurrence already, so it’s a good idea to keep pace with the official Origin Twitter account for updates on the matter. Go ahead and check whether the app was taken down intentionally.   

Downdetector is another trusty website that shows real-time reports of players in the last 24 hours, testifying to the scenario further whenever the fault is at the developer’s end and not yours. If there are a ton of spikes and user reports, then it probably means that the issue is widespread and affecting other players as well. 

If the servers are up and others are playing normally, then it’s probably you that needs to work a solution out. Fret not, however, since we have you covered. Keep on reading for other fixes to try.

Launch Origin With Administrator Privileges 

Another plausible method of getting back on track with your Origin game launcher pertains to running it as an administrator. It can be a quick and easy way of fixing the error external service is having some issues scenario on your end since you don’t have to put in a lot of effort in implementing it.

Simply locate the main Origin executable application on your Windows PC, double-click on it to open its “Properties” and fire away accordingly. Head over to the “Compatibilty” tab as shown in the screenshot below and tick the box that says “Run this program as an administrator.” 

Do select “Apply” before you click on “OK” to finalize the process. That way, your chances will have been applied with great effect. You can close the “Origin Properties” window now and get back to your home desktop to fire up Origin.

Running Origin as an Administrator
Running Origin as an Administrator

Therefore, make no haste in starting up Origin now. If everything goes well, you will be able to get going with the famous game client swimmingly now. In the case that things still do not work out for you, keep on reading to discover other ways that can help you muster up a solution. 

Clear The Cache

Another noteworthy potential fix that you can try is something that EA Help recommends itself as well. It appears that clearing the cache of the Origin application on your Windows PC can possibly help you hop back into playing all your favorite games. Oftentimes, our installed programs can get filled up with a tremendous amount of junk. 

Speaking from a configuration perspective, this can cause related issues commonly to your apps no matter if you have them on a phone or a desktop PC. In the case that you’ve had the Origin app for quite a while now, it’s imminent to have an awful ton of cache all collected up. 

You can quickly clear all this up with the help of a few steps and you might as well be on your way to enjoying all of Origin’s offerings on the fly. EA Help has laid out the guidelines for clearing the program’s cache comprehensively, so you should be able to follow them quite comfortably on your end. 

The following steps are going to take it from here. 

  1. Get started by shutting down the Origin launcher on your Windows PC. Use the Task Manager by pressing “Esc,” “Ctrl,” and the “Shift” keys together and confirming whether the process is running. You can terminate the software promptly by clicking on the “End task” button by selecting the software first. 
  2. As soon as you’re done, the next step is to open the “Run” system utility. Press the “Windows” and “R” keys together to make that happen quickly. Enter “%ProgramData%/Origin in the Run app’s search bar and press the “Enter” key.
    Searching for the Relevant Folder
    Searching for the Relevant Folder
  3. The next step in line after getting in the “Origin” folder is to simply delete all folders within the directory. However, you will need to spare the “LocalContent” folder that you can visualize in the screenshot below if you’re not planning to lose all your save data. 
    origin external service is having some issues
    Sparing the “LocalContent” Folder
  4. After getting rid of the previous files and folders except for “LocalContent” of course, the next step is to delete the “Origin” folder itself that you’ll find within “Roaming.”
  5. Right after that, look for the “AppData” folder that you should find right behind “Roaming” in the address bar of the File Explorer application. Entering “AppData” should lead you to another swath of folders where the right choice is to click on “Local” next.”
  6. The final step is to get rid of the “Origin” folder for the second time within the “Local” folder. Sounds a bit perplexing, but follow the instructions diligently and you’ll do just fine.   

Just to top it off, go ahead and restart your PC. Doing so should apply the effects of the cache clear-up. Fire up the Origin launcher accordingly to confirm whether the issue still exists.

With some spell of luck, the persistent error should be biting the dust now. With that, keep trying the solutions ahead if nothing has worked things out for you so far.  

Try A Clean Boot 

Restarting the PC might be only somewhat helpful in negating the Origin error 106128, so we’re going to increase the efficiency here and step things up a notch now. Commonly known as a “Clean Boot,” this modern technique can boost our chances of fixing the existential Origin problem.

What we’re about to do here is an effective resetting method that can wholly refresh the system and allow your hardware to reboot itself.

Doing so can definitely bring desirable results on your end, as it has for many other similarly troubled players. Performing the operation requires the user to go through several steps. Let’s plunge right into them right away in the subsection below.  

How To Clean Boot A Windows PC To Fix Origin Error 106128

The following steps are going to take it from here.

  1. The first step is to open the “Run” application on your Windows PC. You can either search for it using the Windows Start menu or simply use a shortcut hotkey. Press the “Windows” key and the “R” key on your device’s keyboard, and “Run” will pop right up.
    origin external service is having some issues
    Opening the Run Application
  2. The next step is to type in “MSConfig” within the “Run” application window and press the “Enter” key. Doing so will launch another window on your end called “System Configuration.”
    error external service is having some issues
    Opening System Configuration Through the Run Program
  3. The System Configuration window should now appear on the screen for you. This is where you’ll have to hover over the “Selective Startup” section within the “General” tab and select it. The next step is to uncheck the “Load startup items” option simply. That should complete the first half of clean booting your PC.
    Unchecking "Load Startup Items"
    Unchecking “Load Startup Items”
  4. You now have to click on the “Services” tab that’s present up top on the same “System Configuration” window. This will take you to another page there, allowing you to check out all of the running services on the device. You now have to click on “Hide Microsoft Services” to get to the next step.
    origin external service is having some issues
    Hiding All Microsoft Services
  5. Hiding all Microsoft services means that you have done half the work here. You now have to click on “Disable all” next to finalize this part of clean booting your PC. The following screenshot depicts what to do.
    Disabling All Non-Microsoft Services
    Disabling All Non-Microsoft Services
  6. Good going so far! You’ve just got one thing left to do now before finally restarting the PC. Click on the “Startup” tab next and find the option to fire up the Task Manager. The screenshot below will illustrate how to proceed here.
    Opening the Task Manager
    Opening the Task Manager
  7. As soon as the Task Manager has launched, it’ll take you straight to the “Startup” section of its working interface. Your job here is to disable all the “Enabled” processes that you see. Their status can easily be observed right beside the “Publisher” tab. Therefore, click on each running process and then select “Disable.” You’ll have to repeat the procedure for every enabled application. Close the window when you’re done with all of this.
    Disabling All Enabled Processes
    Disabling All Enabled Processes
  8. The final step is to simply restart your device so the clean booting procedure can be kicked into effect. You can do this painlessly from the Windows Start menu by clicking on the designated icon.
    error external service is having some issues
    Restarting the Windows 10 PC

That’s all about how to perform a clean boot on a Windows PC. You’ve successfully followed the steps until the end, so it’s high time to check the launcher for the much-owed results.

Try running Origin now to confirm whether the frustrating problem still persists. You should be able to play online on EA’s front-running desktop game client just fine now hopefully, but keep on reading for more potential solutions if the hassle continues to be a menace for you.

Verify The Relevant Game’s Files On Steam 

This might seem odd to begin with, but we’re oftentimes trying to play a title that exists on multiple PC gaming platforms, such as any of the latest proponents of the Battlefield franchise. In the case that the scenario suits you, there’s one way you can fix your Origin launcher using Steam.

Try using the “Verify integrity of game files” feature in Steam on the Origin game that you’re wanting to play. That way, there’s a slight chance that you’ll automatically fix the Origin external service is having some issues problem. However, going forth with this measure warrants you to link both your accounts first.

If you haven’t done that already, we suggest following the guidelines outlined in a specialized EA Help support page. They’re laid out quite concisely, so you should be able to get the ball rolling with the step in no more than a jiffy. Please note that linking your Steam and Origin accounts are necessary for the fix in question to work.

As for Steam, it’s just one of the most expansive and feature-filled game launchers in the world, not coming without its unique catalog of diverse features. You can use the famed platform to check whether all installed game files are in place and working properly.

The “Verify integrity of game files” feature cross-checks the files installed on your system with the ones that Steam has stored on its own servers. If any discrepancies are found, the files will be tended to accordingly and you’ll finally be able to enjoy the well-grounded action-adventure title just like new again.

Follow the steps listed ahead to learn how to use this in-built Steam feature and get around the vexing error prompt at hand.

  1. The first step is to launch the Steam desktop client on your Windows PC. Do this from the Taskbar if you have the application pinned there or simply look for it using the Windows Search bar.
    Launching Steam
    Launching Steam
  2. After you have Steam up and ready, click on the “Library” section within the interface of the application and find all of your installed games in the sidebar to the left. From here, hover over the game that you wish to play and double-tap on it. Doing so should reveal multiple options on the screen for you. Select “Properties” to get to the next step.
    Accessing Game Properties
    Accessing Game Properties on Steam
  3. A small-scale window will appear on the screen for you right afterward. Click on the “Local Files” section on the left next. Once done, choose the “Verify integrity of game files” option to commence the process.
    error external service is having some issues
    Verifying the Integrity of Game Files

That’s about it for this potential fix. After you click on the aforementioned area, a progress-tracking prompt will appear, taking you through the completion of the assigned task. It shouldn’t take any more than a couple of minutes, so do rest assured and hope for the best. 

Verifying the integrity of game files on Steam can do the trick for you, and you should hopefully be able to get through the existential error prompt in the Origin launcher just fine now. If, however, going through with even this fix didn’t help you out, we’ll have to nudge you toward the next solution in line.

Reinstall The Launcher

Similar to how you can work things out with Diablo Immortal Please Check Your Internet Connection or Valorant Critical Error Has Occurred, reinstallation is the way to go to fix the Origin error 106128 hassle in case the issue does not pertain to the side of the developers. 

While we realize that uninstallations are boring, onerous, and a massive pain to deal with, they do happen to be one of the most prominent solutions one can ever try on their preferred system to fix a certain game.

In the case that you’ve already tried everything entailed by our curated guide, but nothing still has come to fruition, a reinstall is the only plausible method to get back to playing your favorite games on the Origin launcher, from what we can gather.

Since you have the launcher installed on your Windows 10 PC, uninstall the title to get going. Complete the process by heading over to the “Add or remove programs” area on Windows 10, scroll down in the “Apps” section to find “Origin,” and uninstall it from there painlessly.

With some good luck, the application should be up and running as soon as you have it back on your PC now. Once you finally manage to delete the app, proceed toward installing it one more time.

Head over to Origin official. Wait until the installation finishes, and then launch the famous game client to confirm whether you can log in comfortably now.

Get In Touch With EA Help

With a reinstallation out of the way, it’s high time to get in touch with the people over at EA Help if the Origin launcher is still giving you problems. In the case that the server status is fine and the matter exists on your end only, you have to let the developers know in some way, so they can feel inclined toward resolving your issue. 

Here’s the Contact Us page of EA that will allow you to log into your account and submit a ticket. Be sure to provide the developers with accurate information to help them get to the bottom of the issue. They’ll know what to do in your case, depending on the hardware you have and the region you live in.   

With all of the above being said and done, Origin is recognized as a stable games launcher for PC. Certain scenarios where the official servers or down or things have been taken down deliberately for maintenance purposes can render the launcher useless, such as how we’ve seen in the Origin error 106128 affair.

Unfortunately, there’s not much you can do about the problem in the case that the issue pertains to the developer’s side. We’ve seen how that occurs through the various server performance detection websites mentioned in the article. However, when it’s your PC that needs some tending to, options are present.

Do let us know down in the comments section whether you got the Origin launcher to work again. As always, eXputer wishes you good luck!

Was this article helpful?

Good job! Please give your positive feedback ⚡

How could we improve this post? Please Help us. ✍

Matt Hunter


With four years of experience as a tech writer on a multitude of websites, Matt Hunter currently reports to eXputer with the latest in gaming.