Star Citizen Error Code 19000 [Fixed]

We'll be fixing Start Citizen Error Code 19000 with Easy Fixes

Star Citizen error code 19000 is a login error that stops you from playing the game. Just like any other gaming service, Star Citizen also causes a few errors, and error code 19000 is one of them. If you are also facing error code 19000 in Star Citizen, then make sure to follow these methods to fix this error.

How To Fix Star Citizen Error Code 19000

The Servers Might Be Down

It is usually a server-related issue, as a large number of players are trying to log in to Star Citizen at the same time and the server gets overloaded. Visit to see if others are also facing the same error. If you find out that others have also encountered this error, then it is a server-related issue. In this case, all you can do is wait until this issue is solved.

Try Re-Launching Star Citizen

Re-launch the game
Re-launch the game

You can get rid of error 19000 if you try to relaunch the game. Try these simple steps:

  1. You need to open your task manager.
  2. Now you need to remove your game from Task Manager.
  3. Now you need to re-launch your game.

See if it works to fix the error.

Reboot Your PC

Start menu

In this method, you need to restart the device. You can try restarting your device and see if this helps. So,

  1. Click on the Start menu.
  2. There, you will see options. Click on the “restart” button there.
  3. Restart from there.

Verify Your Login Credentials

The error code 19000 can occur if you have made multiple login attempts or if you have entered the wrong login credentials. Follow these simple steps:

  1. Open the file explorer.
  2. Now search for file (install drive)Program Files Roberts Space Industries StarCitizenLIVE.
  3. Now delete this file.
  4. Turn off your computer completely.
  5. It will clear any remaining window cache with correct or incorrect information.
  6. Turn on your computer and open your launcher.
  7. Now try logging in again with your login ID and password.

Disable Antivirus Temporarily

Turn off the antivirus temporarily from here

You can disable your antivirus for a short period. You shouldn’t disable your antivirus software for a long period or permanently because by doing this your system can face other malware threats.

If you are still facing error code 19000, your antivirus software may be interfering with the game. In this case, you might want to see if temporarily disabling your antivirus software helps. It depends on which type of antivirus software you are using, there could be a different way to disable it.

In most cases, if you right-click the antivirus icon in your system charger and select” Disable” or” Turn Off” from the environment menu, right-click to find the option to disable the software. Alternatively, you might have to open the preferences or settings menu of the software to elect the option to disable it. 

If disabling Antivirus solves your problem, simply whitelist your game within its settings to avoid facing the error again. 

Check Your Firewall Settings

Firewall setting

Star Citizen error code 19000 is usually related to network connectivity issues. Firewalls can sometimes block the game from accessing required ports or connections which may lead you to this error. Here are some steps that may help you fix the problem with configuring your firewall settings.

 Star Citizen requires several ports to be open for proper network connectivity. The required ports are 8000-8020, 64090-64110, and 20000-20100. Open these ports in your firewall settings so that the game can communicate through them. 

Temporarily disable your firewall: If the above steps don’t work, try temporarily disabling your firewall and see if that fixes the problem. If the error code disappears after turning off the firewall, the firewall may be blocking access to the game’s required resources.

It is important to note that by adjusting firewall settings you can expose your system to security risks. Therefore, only make changes if you are comfortable with the risks that are involved. Additionally, if you are unsure how to configure your firewall settings, we recommend contacting your firewall support team for assistance.

Run The Game As an Administrator

Run as administrator

Right-click on the Star Citizen Launcher and select “run as administrator.”

To run Star Citizen as an administrator, follow these steps

  1. Find the Star Citizen shortcut on your desktop or start menu.
  2. After that right click on the shortcut and select the properties in the menu.
  3. Need you to need to look for the compatibility tab in properties and elect the compatibility tab.
  4. Make sure to check the box next to run this program as an administrator.
  5. Make sure to click Apply and also OK to save your changes.

Now you have to double-click on Star Citizen to run it as administrator.
Note that running Star Citizen as an administrator may give the game more accessible to your system. But this is not safe as it gives your program access to files so only run your program as administrator if it is needed.

Try Using A VPN

Using a VPN may allow you to get rid of these restrictions and connect to the game. If you are facing error code 19000 in Star Citizen due to internet restrictions here are some reliable solutions to fix your issue.

Use a VPN

Make sure the VPN service you choose has a server in an unlimited internet location. Some reliable VPNs are Nord VPN, Surf Shark, and Express VPN.

Connecting to network VPN Launch the VPN software and connect to the network in a country without internet restrictions. If your country has restrictions that don’t allow you to access various gaming websites so you can try to connect your VPN to countries that do not restrict access to gaming websites.

Launch Star Citizen After connecting to the VPN and check if the error code 19000 is resolved. However, keep in mind that some countries may restrict the use of VPNs.

Change Star Citizen Server

Star Citizen Server list

To change the server of Star citizen. Follow these steps:

  1. Wait for the main menu to show after starting Star Citizen.
  2. In the lower-left area of the screen, click the “Options” button.
  3. Choose “Game Settings” from the Options tab.
  4. When you reach the “Region” choice, scroll down.
  5. Choose the server area you want to play on by selecting it from the “Region” drop-down menu.
  6. To save your modifications, click “Apply.”
  7. For the modifications to take effect, restart Star Citizen.

Keep in mind that switching servers may have an effect on your latency and ping, which can affect gameplay.

Clear the DNS Cache Of Your System 

Clear DNS Cache from Command Prompt

You may be able to resolve the Star Citizen error code 19000 by clearing the DNS cache. Follow these steps to fix your issue.

  1. Therefore, the first step on Windows is to open the Run dialog box by pressing the Windows key R.
  2. To open the Command Prompt now, type cmd and press the Enter key.
  3. Presently you must sort [ipconfig/flushdns] and press Enter.
  4. Presently this will clear the DNS reserve on your gadget.
  5. Try starting the game again after closing the Command Prompt.
    Check to see if it assisted you in resolving the Star Citizen error code 19000.
    On macOS
  6. Therefore, opening the Terminal app is the first step.
  7. You must now press Enter after typing [sudo killall- HUP mDNSResponder].
  8. Your device’s DNS cache will be deleted by this.

Try starting Star Citizen once more after closing the Terminal.

The Star Citizen error code 19000 should now be resolved with the assistance of this approach.

Contact The Game’s Support Channels

If none of the methods above work, You can contact the Star Citizen Support Team for further assistance. They can help you troubleshoot the problem and provide a solution.

To contact the customer support team of Star Citizen, you can follow these steps:

  • Go to the official Star Citizen website at
  • Click on the “Support” link in the top right-hand corner of the homepage.
  • Click on the “Contact Us” button.
  • Fill out the contact form with your name, email address, and a brief description of your issue.
  • Choose the relevant category for your issue, such as “Account Issues” or “Technical Support”.
  • Provide any additional details or attachments that may help resolve your issue.
  • Click the “Submit” button to send your message to the Star Citizen customer support team.

You can also reach out to the support team via email at or by submitting a ticket through the “My RSI” section of the website after logging in to your account. 

If you’ve resolved the error in Star Citizen, why not boost its performance now with our Best Windows Optimizations Guide?

These were the solutions that will fix Star Citizen error code 19000. The error can be frustrating to deal with, but there are several different methods by which you can fix the issue.


What is Star Citizen error code 19000?

It is a login error that stops you from playing the game and asks you to verify your login credentials.

What can cause Star Citizen Error Code 19000?

Star Citizen error code 19000 can occur if you have made multiple login attempts or if you have entered the wrong login credentials.

Is fixing Star Citizen error code 19000 hard?

It’s not that hard to fix this error, you have plenty of different simple methods from which you can fix this error. Several different easy methods are given by us in the above guide.

Having problems with any other games? Check out other error guides that we’ve covered in eXputer!


Other Star Citizen error guides covered in eXputer: 

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Ayyoun Ali

Ayyoun is a Senior Writer & Editor for Error Fixes and Game Settings guides on eXputer. He’s been passionate about games and technology since he got his hands on the PS1. He’s got a Software Engineering background and loves to play games for entertainment and understand them from a technical perspective. He has a knack for uncovering solutions for the latest games and presenting them in easy-to-follow guides for his audience. Ayyoun has logged over 1,000 hours on Rainbow Six Seige; you can keep up with his gaming activity on his Steam profile. Experience: 7+ years || Worked For VeryAli Gaming and IGN || Written 200+ Articles || Senior Editor For Game Errors & Settings

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