Tower of Fantasy Crashing PC [FIXED]

Here's what to do to resolve the crashing issue in Tower of Fantasy

The Tower of Fantasy crashing PC issue has been making rounds on the internet ever since the game made landfall on 10 August 2022. Players have been left distraught over the fact that this brand-spanking-new MMO forces their systems to shut down on a random basis, thereby not only affecting playability but their PC as well. 

Key Highlights
  • The crashing issue seems unrelated to your system’s specifications. Users have reported problems from BSoDs to CPU overheating and DPC WATCHDOG VIOLATION prompts.
  • These fixes assume that you’ve tried restarting your PC, and the error is persisting.
  • The first thing to attempt is to run Tower of Fantasy with administrator privileges.
  • You should also try repairing the game files available in the game’s launcher.
  • Some people have reported that creating a GameUserSettings.ini in the game’s configuration folder fixed their issue.
  • A registry edit tweak also solves the crashing issue, where you create a new value in the game’s registry.
  • You can also try running the game in Windows 8 compatibility mode, that’s available in the game’s properties in Windows.
  • Along with compatibility mode, there’s also an option to Disable Fullscreen Optimization that sometimes fixes the problem.
  • If your graphics drivers may not up to date. Recheck and update them if they’re not the latest version via the Device Manager or download them from AMD/NVIDIA’s official site.
  • Players have also fixed the issue by allowing the game through Windows Firewall by adding the game’s executable as an exception.
  • Sometimes Antivirus causes issues with games, so it’s worth a shot to disable your antivirus program to see if the problem goes away temporarily.
  • If nothing seems to be working, you should get in touch with Hotta Studio and tell them about your issue, and they can help you resolve it.

Follow along with the instructions enlisted in the guide and learn how to fix Tower of Fantasy crashing on your device. We advise reading until the end for the best results. 

What Is The PC Crashing Issue In Tower Of Fantasy? 

What we have here in the case of Tower of Fantasy’s crash-related issues is far more complicated than what meets the eye at first. This is not a regular crashing problem that’s commonplace at the time of the launch of high-tier titles. Instead, it appears that the free-to-play MMO’s configuration is where the true fault lies.

People have been posting left and right on Reddit forums and other communities that the game is actually shutting down their PCs abruptly. Instead of just the game crashing and exiting you to your desktop, it’s your system here that takes all the heavy hitting, thereby leading to a Blue Screen of Death in the wake of a crash.

It doesn’t matter the type of hardware you’re packing. Computer specifications are the least related here. The strange part is that the game’s crashing occurs at distinct points during your playthrough. For example, one of the most commonly reported instances of the crash taking place is right before you’re choosing a server. 

To that, the title returns you with something like “Login Exception Error,” thereby leading to a total meltdown of not only the game but the PC as well. The end result is a heinous Blue Screen of Death where your system is rendered useless and can only be made functional again after pressing down its “Power” key.

Another more notorious case is a practically stupefying crash of your PC as soon as the Tower of Fantasy desktop client or launcher is closed. That doesn’t make any sense unless you know what’s actually going on behind the curtains here. What’s more, is that the shutdown occurs the second time you’re exiting the game. 

In other news, you’ll run into the DPC WATCHDOG Violation error prompt as well during your PC’s shutdown sometimes. This is a clear hint at the fact that Tower of Fantasy currently suffers from poor optimization. The error pertains to the title’s anti-cheat service, similar to Easy Anti-Cheat (EAC) in Elden Ring Anti Cheat Error.

What’s even worse is that the sudden Tower of Fantasy crashing PC problem is even paving the way to CPU overheating for a multitude of users, raising the temperature of the component to somewhere around 100°C which isn’t acceptable at all.

At this point, users are basically looking to get the game off their system to avoid potential damage to their hardware. However, some of the more curious ones are looking to resolve the issue themselves. Thankfully, there are certain efforts that have paid off for many. Let’s take a look at all of these in the section below.

Best Ways To Fix Tower Of Fantasy Crashing On PC

The following is our round-up of the best potential fixes people have pursued to make short work of the problem here. However, we have to put it out here beforehand that none of the solutions ahead are guaranteed to work. They vary from user to user, so it’s only a matter of trial and error here.

In addition, please note that the following fixes take confidence that you’ve tried restarting your device at least 2-3 times already. In the case that you haven’t, please cater to this simple potential solution first before continuing.  

Use Administrator Privileges To Launch Tower Of Fantasy

One of the first measures that you can take in order to get Tower of Fantasy back on track pertains to running it with admin privileges. Usually, you do not need to tick off this specific prerequisite for most programs.

However, some software do require you to take care of administrator-grade requests beforehand, so any potential hiccup is avoided right from the get-go. 

It’s a simple enough procedure to give a shot, so you shouldn’t be too troubled by it either way. All you have to do is fire up the “Properties” of the main Tower of Fantasy executable file and get going with providing it admin privileges. You’ll find the option to do that in the “Compatibility” tab within the program’s “Properties.” 

With that said, if you’re not in the mood to do any of that, a similarly effective approach is to double-click on the game icon on your desktop and select “Run as administrator.” That is sure to do the trick for you. You can even simply look up the game in the Windows Search menu and double-click on the game as shown below.

That way, it’ll be nothing but effortless for you to get the game up and running with admin privileges. Several players have tried doing it and have found notable results. Here’s hoping that you can say the same by the time you’re done here.

Tower of Fantasy crashing PC
Running Tower of Fantasy as an Administrator

Repair the Game’s Files

The Tower of Fantasy  Launcher is feature-rich, just like the front-running Steam desktop client. It even has specific functionality that allows it to authenticate game files stored locally. Feel free to verify whether all installed game files are in place and working properly using one of its core functionalities.

That is to say, the “Verify” feature cross-checks the files installed on your system with the ones that the client has stored on its own servers. If any mess-ups are detected, the files will be replaced, and you’ll be able to get back on track with the title. Several players have tried repairing the game this way only to find positive results.

Therefore, make haste in firing up Tower of Fantasy and clicking on the gear-shaped icon in the main lobby area. From there, you should be able to visualize the “Repair” feature in-game.

Run the tool and wait until it finishes the analysis. The process shouldn’t take any more than a couple of minutes. Check out the screenshot below for a visual illustration of where to find the “Settings” section of the game.  

Opening the Game's Settings
Opening the Game’s Settings

Add A “GameUserSettings.ini” Folder To The Game’s Configuration

The bustling community of Tower of Fantasy has come forth with a probable fix to this dire situation. The potential solution revolves around the addition of a specific folder in one of the game’s main configuration directories. 

It’s something to do with the graphics adapter compatibility of Tower of Fantasy that makes it crash and integrate with the anti-cheat system of the MMO. We’re not sure how the forthcoming measures tend to resolve the issue on the player’s end, but if that’s what they truly do, you have to give it a shot. No harm in doing so either.

  1. The first step is to open up the File Explorer system utility on your Windows PC and search for the “%appdata%” folder within the program. Use the in-app search bar to get this done on the fly. 
    Searching for the "%appdata%" Folder in the File Explorer App
    Searching for the “%appdata%” Folder in the File Explorer App
  2. Get going next by selecting the “Local” folder that exists within “AppData.”
    Tower of Fantasy crashing PC
    Clicking on the “Local” Folder
  3. Right after that, you’ll be shown a whole host of folders. The next step is to select “Hotta” to get the ball rolling. 
    Selecting "Hotta"
    Selecting “Hotta”
  4. Within the “Hotta” folder resides the “Saved” directory. Click on it to get to the next step.
    Clicking on the "Saved" Folder
    Clicking on the “Saved” Folder
  5. You’re almost at the end now. It’s now required to click on the “Config” folder to move forward.
    Tower of Fantasy crashing PC
    Selecting “Config” Next
  6. Finally, click on “WindowsNoEditor” to get to the final step.
    Tower of Fantasy crashing PC
    Entering the “WindowsNoEditor” Folder
  7. After getting into the “WindowsNoEditor” folder, you have to create a new text document inside. Double-click on any empty space, hover over “New,” and select “Text Document.”
    Creating a New Text Document in the WindowsNoEditor Folder
    Creating a New Text Document in the “WindowsNoEditor” Folder
  8. Creating a blank text document within the “WindowsNoEditor” folder is only half the work. You now have to open this document and put “[D3DRHIPreference]” and “bPreferD3D12InGame=False” inside. You should enter both of these strings of text in two separate lines, similar to what you see in the screenshot below.
    Tower of Fantasy crashing PC
    Entering the Relevant Text in the New Document
  9. The final step is to save the folder that you’ve finished wrapping up just now and set the name “GameUserSettings.ini” for it. Should be fairly quick and easy to complete.
    Tower of Fantasy crashing PC
    Saving the Folder as “GameUserSettings.ini”

That’s about it for one of the most definitive Tower of Fantasy PC crashing fixes. The time is nigh to fire up the MMO now and see whether your efforts have bore fruit. There’s a high probability of the title working as right as rain now, but even if you still can’t get past the crashing hassle, do try the next potential fixes in line as well. 

Perform A Registry Edit For Tower Of Fantasy

There’s one more probable fix that an eagle-eyed Redditor has posted on the forum. It strictly pertains to tweaking the Windows 10 Registry Editor in a certain way, so Tower of Fantasy has a better time running on your PC. Multiple troubled players have implemented the potential solution, only to discover favorable results.

Again, it isn’t set in stone that the forthcoming guidelines will bear fruit. However, since many people are backing it up, you have to make an effort on your end to momentarily get Tower of Fantasy to work. The following steps are going to take it from here. 

  1. Get the ball rolling by firing up the Registry Editor system utility on your Windows PC. This can be done in a variety of ways, but using the Windows Search menu to load up the program is usually the quickest.
    Crashing PC Tower of Fantasy
    Opening the Registry Editor App
  2. Firing up the Registry Editor should prompt you to use “Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers” in the bar at the top of the window. Simply copy the text from here and paste it in the Registry Editor app.
    Crashing PC Tower of Fantasy
    Incorporating the Right Key 
  3. After pressing the “Enter” key, right-click in the space, hover over “New,” and select “DWORD (32-bit) Value.”
    Selecting the Right Option
    Selecting the Right Option
  4. As soon as you get into editing DWORD Value, set the name to “TdrLevel” and use “0” as “Value data.” Lastly, select “Hexadecimal” as your “Base.” That should do it here.
    Tower of Fantasy crashing PC
    Inputting the Right Parameters
  5. The final step is to restart your PC and you’ll be good to go.
    Restarting the Windows 10 PC
    Restarting the Windows PC

That’s all there is to know about making this Tower of Fantasy-specific Registry edit on your Windows PC. Hopefully, you should be able to fire up the game just fine by the time you’re done making the relevant changes. On a side note though, you can try using the following parameters in case the original ones didn’t pay off: 

  • Name: TdrDelay
  • Base: Decimal 
  • Value data: 10

It’s going to be highly unlikely that both those sets of parameters aren’t going to work. Try it on your end and confirm whether Tower of Fantasy finally runs wild without impeding crashes. Nevertheless, the following solutions are also available for you to shoot at. 

Run The Game In Compatibility Mode

Another possible way to get Tower of Fantasy working again is to try out a relatively outdated yet effective method. Many users have benefitted from running the game in Windows 8 compatibility mode, so there’s no reason you shouldn’t give it a shot as well. 

Doing this is fairly straightforward. The first thing you have to do is look for the title on your PC and right-click on the main executable file application. Doing so will obviously throw a bunch of options your way. Click on “Properties” to proceed ahead. 

You should now be seeing another small-scale window popping up on your end. This is basically where you’ll be tweaking Tower of Fantasy’s capability of running in an older environment. 

Click on the “Compatibility” tab next and prepare to boot the game into a new system mode shortly. Click on Run this program in compatibility for” and select Windows 8 from the drop-down menu below. Finalize the procedure by clicking on “OK.” 

It’s worth noting at this point that you should probably mark the “Run this program as an administrator” checkbox to achieve the best results. 

Running Tower of Fantasy in Compatibility Mode
Running Tower of Fantasy in Compatibility Mode

Good going so far! You’ve successfully put the game in Windows 8 compatibility mode, so here’s hoping that you’ll now be able to resolve the Tower of Fantasy PC crashing issue potentially. Try launching the game now to see if it works. Is the problem still an existential crisis? Keep on reading to try other forms of fixes.

Disable Fullscreen Optimization For Tower Of Fantasy

“Full-screen optimization” is a system feature for executable applications that allegedly enhances the general user experience. However, it’s probably for the best to try and disable it and confirm whether Tower of Fantasy can benefit from doing so in any way.

It’s essential to make sure of the case by turning the functionality off altogether. Besides, there’s no harm in going forth with this error-fixing measure as well. If the issue isn’t resolved by the time you’re done with the application of this solution, simply turn the functionality on again.

Users can also employ a shortcut key combination of “Alt” and “Enter” as well during the launch-up of the game. However, both this and the method we’re about to discuss typically refer to the same process. With that said, the latter is more of Windows’ iteration.

Similar to the section above, fire up the “Properties” of the Tower of Fantasy main executable file and head over to the “Compatibility” tab. This time, focus your attention on the bottom half of the subsequently appearing window and toggle off “Disable fullscreen optimizations.” That is ought to do the trick.

Check out the following screenshot for a visual guide of the last step. The feature that we need to turn off is quite visible, so you can’t miss it.  

Tower of Fantasy crashes my PC
Disabling Fullscreen Optimizations for Tower of Fantasy

Make Sure Graphics Drivers Are Fully Updated

Updating your graphics drivers to the latest version is a must-do if you plan on having the best possible experience with your installed games. Otherwise, a plethora of issues can surface, including Tower of Fantasy crashing PC. It’s just a viable prospect of PC gaming and a heavy constituent of smooth performance.

We definitely don’t recommend missing out on something as crucial as this. To update your graphics drivers, you need to take a look at what manufacturer you’ve got the graphics drivers installed on your PC. Go into the Device Manager system utility followed by expanding the “Display adapters” option.

Once done, you’ll be able to confirm what drivers your PC has been shipped with.

On a side note, we will be leaving website links for two of the most popular graphics card manufacturers to help you quickly achieve the task at hand. If your particular graphics driver does not relate to these two companies, feel free to look for the one specific to you online. 

After updating your graphics drivers, try launching the title to confirm its proper functioning now. There’s a strong likelihood that the game should run as intended, given that we’ve got one of our essential system components up to speed with the rest of the PC.

However, if the pertinent hassle still doesn’t budge from its position, keep on reading to try more potential fixes.

Allow The MMO Through Windows Firewall 

Another plausible method to apply in our case is to make sure that Tower of Fantasy isn’t being treated as some sort of a threat to your Windows PC and is being allowed to run like it needs to. That way, you’ll be negating a ton of problems on your end right from the get-go, including this utterly vexing crashing issue on your PC. 

If you’re not sure how to test whether it is Windows Firewall that isn’t letting the third-person action-adventure breathe in peace, follow the steps given ahead. You’ll shortly be learning the process of allowing an app through the Windows Firewall program. 

  1. Your first task is to open the “Firewall and network protection” section of Windows Security on your PC. You can do that by simply searching for it using the Windows Start menu.
    Tower of Fantasy crashing PC
    Opening “Firewall and network protection”
  2. Once done, a new window will launch and it’ll be a part of the Windows Security department, as mentioned earlier. You now have to click on “Allow an app through firewall” to get to the next step. 
    Clicking on "Allow an app through firewall"
    Clicking on “Allow an app through firewall”
  3. You now have to make a couple of clicks in the following window that opens after completing the last step. Click on “Change settings” first to make the “Allow another app” option accessible. Once done, click on the latter and see yourself opening another window. 
    Setting Up the App to be Allowed Through Firewall
    Setting Up the App to be Allowed Through Firewall
  4. A small-scale window will open up just after you complete the next step. This is where you’ll have to click on “Browse” and search your computer for the main Tower of Fantasy executable game application. From what we can gather, you only have to add a single distinct process of the game to the designated area in this step. 
  5. Once you have found the Tower of Fantasy executable file application, select and add it to the list of inclusive apps. This will take you back to the previous small-scale window where the game file will be listed with a specific name under the “Apps” section. Click on “Add” to allow the game app through Windows Firewall. You’ve made most of the progress completing this step. 
    Tower of Fantasy crashing PC
    Adding Tower of Fantasy to Windows Firewall
  6. You now just have to go through one more simple step now to finalize the process. Check the box for “Public” and “Private” connections for Windows Firewall on the “Allowed apps” window. You have to do this for the Tower of Fantasy executable file. Lastly, don’t forget to click on “OK” as soon as you’re done.

We’re done here. Now that you’ve finally allowed the game through Windows Firewall, launch it on your end to see if it brings favorable results. In the case that you still can’t get the better of the error, try out other fixes that we’ve curated for you ahead. 

Try Disabling Your Antivirus Temporarily

Turning off the antivirus software, both Windows Defender and any third-party program that you might have installed on your PC is another possible solution to the Tower of Fantasy crashing on PC issue.

Search for “Remove apps and programs” in the Windows Search bar and you’ll get taken straight to the area from where you can uninstall your Windows software. Select the antivirus that you have installed on the system and remove it from the device.

Once done, restart your PC to shut down Tower oF Fantasy in the case that it’s running still, and refresh the computer. Launch the game as soon as the PC boots back up to see if the problem exists. Keep up the hustle if you’re still not able to resolve the matter.

Report The Tower Of Fantasy Crashing PC Issue

From what we can gather after reading up on various sources online, the swath of unforeseen crashes that Tower of Fantasy is currently packing for players isn’t in the developer’s spotlight. The matter is grave here and needs to be duly addressed.

People are worried that their systems might get damaged due to everything the game is putting the PCs through. Overheating CPUs, sudden crashes, and the notorious Blue Screen of Death are none at all desirable, and nothing that a mere video game IP should be attributing a PC to.

Therefore, it’s high time that you get in touch with Hotta Studio and let them know what exactly has been happening on your end with Tower of Fantasy. Here’s the support email that you can use to do that:

The higher the number of people that contact the developers about the issue, the more they’ll be inclined to acknowledge it and hopefully issue a fix accordingly. Until then, do let us know whether any of the fixes explained above managed to resolve the Tower of Fantasy crashing PC hassle. We wish you nothing but good luck. 

In the case that the guide above helped you get back to playing, do let us know down in the comments section. We’d love to hear from you! 

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Haider Khan

PC gaming geek with three years of content writing experience - covering Video Game Settings, and errors across all devices.

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