9 Ways To Fix Roblox Error Code 901 In 2023

Is the Roblox error code 901 preventing you from getting into the game? Learn how to get rid of it in our curated guide ahead.

Roblox is the definition of the word “fun” when it comes to hundreds of thousands of different players. Catchy mini-games, social interactions, and a bustling platform loaded with a variety of different ways to play sum up this online game platform perfectly. However, the situation isn’t quite desirable when you’re constantly met with the Roblox error code 901. The vexing bother bars players from getting into the title at all. 

Certain workarounds have been implemented by the game’s vast community, and they seem to be working for the error. Just make sure that you follow the instructions outlined ahead diligently for the best results. 

Key Highlights
  • You are likely to run into error code 901 when trying to get into Roblox.
  • There are a number of things that cause error code 901 but commonly it is a server related issue.
  • As such, you should first make sure that the Roblox servers are working properly.
  • If they are, check for any pending Roblox update. Additionally, confirm that your internet connection is not having any issues by testing its speed.
  • You should make sure that you are not banned from Roblox. Also try to hard restart your Xbox console and then see if the error has been fixed.
  • Change the birthdate you set up for your Roblox account to anywhere between 2005 and 2010.
  • It is also worth reinstalling the game altogether, along with factory resetting your Xbox console.
  • Finally, if nothing seems to be working for you, try to contact Roblox support.

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What Is Error Code 901 In Roblox?

Roblox Error Code 901
Roblox Error Code 901

Roblox isn’t one to trouble players with consistent errors, bugs, and glitches. However, some scenarios can truly push you to start pulling your hair out, and the error code 901 hassle in Roblox is one of those anointed few. The problem springs up at the sign-in screen, where you’re constantly trying to get into the title, but you’re barred from doing so. Players have been reporting this hassle incessantly with no proper fix in sight. 

People often ask what error 901 means in Roblox since not much is detailed with the prompt that appears on the screen. From what we can gather by looking at the latter, the problem appears to surface from the back-end, given the server-centric nature of the issue. You’re instructed to try connecting to the game again to see whether that would help resolve the issue. 

How To Fix Error Code 901 in Roblox 

The following is our round-up of the best fixes there are to the trouble communicating with Roblox servers error code scenario. We’ll start the list with the easiest to perform and carry on with the more difficult-to-incorporate fixes. 

Evaluate Roblox Server Status

Roblox has a specialized page on its website that allows players to visualize the current status of the game’s servers. It makes it effortless to be wary of existing issues beforehand so that you can avoid potential hiccups right from the get-go. Check out Roblox Status and evaluate whether all systems are operational or not. The Xbox Roblox error code can also be surfacing due to this very reason.

Check Your Game for Impending Updates

Another major reason that Roblox comes forth with the error code 901 on Xbox is because of important updates in the cards that you haven’t tended to already. In the case that this turns out to be true, all you have to do is get the game on the latest release version, and you’ll be good to go—no extra hassle involved. Get to the Xbox Store on your console, look up Roblox, and verify the scenario yourself. 

In case you’re on a PC, go online to discover when the last update for the online game platform dropped and cross-match it with the version you have installed on your end. If both ends match with each other, you’re playing the latest variant of Roblox. 

There’s another method to employ that can help you update Roblox without breaking a sweat. Simply open your browser and clear its cache. Doing so will help reset the version of Roblox that you’re running and force an update for the platform.

If you’re unsure about how to do this, click on the “History” button through the “Customize and control Google Chrome” menu. Alternatively, you can also press the “Ctrl” and “H” keys. 

Doing so will load the “History” page on the browser for you. The next step in line is to focus on the panel to the left of the screen. You’ll find the “Clear browsing history” option there. Click on it to load yet another page where a small-scale prompt will surface, allowing you to clear the cache of Google Chrome. 

Clearing the Cache of Google Chrome
Clearing the Cache of Google Chrome

There’s another method to approach setting up Roblox the right way. To follow through with it, simply click on the “View site information” icon right beside the Omnibox within Google Chrome. Make sure that you’re on the Roblox page in-browser while you attempt to do it for the best results. Clicking on the icon will lead you to select “Site settings.”

As soon as you’re done there, click on the “Clear data” button, and you’ll be done for the most part. Restart the browser afterward. The moment you finish, try firing up the game platform again to see whether the Roblox error code 901 still manages to be the hassle that it is. 

Clearing the Data of the Roblox Client
Clearing the Data of the Roblox Client

Whether the problem still isn’t letting you through, we strongly suggest trying out this potential fix in the cards to resolve the vexing Roblox error code hopefully. 

Test Your Internet Connection

If you’ve already checked your internet speed through something like Fast.com, doing the same thing on your Xbox console matters just as significantly. That is to say, your internet connection could be working just fine on its own across multiple devices, but the same cannot be said about your connectivity on the Xbox console until and unless you put it to the test. 

The gist of it is that some hardware issue or any other plausible reason might be disrupting Roblox from properly forming a connection to Xbox Live, thereby resulting in the error code 901. Somewhere along those lines, the matter at hand starts becoming a real deal to bother with. This is why you need to test your network by using one of the ingrained features of the console to verify your internet’s proper functioning.

Fret not, since this should be pretty easy to do through the “Settings” system utility. Go into the relevant section, therefore, and determine what statistics your device is making out from your internet. In the case that you find the results ineffective, fix your connection right away. You should be able to fire up Roblox perfectly from there on out. 

With that said, some other factors might still prevent you from logging into the game. In that scenario, there are a plethora of other things to try. Let’s get into those ahead.

Verify That You Haven’t Been Banned

There’s another solid reason that users across the board have been experiencing the error code 901 Roblox Xbox. And it’s something that hits like a truck, to be fair. A handful of the online game platform’s community has been left in awe after discovering the actual reason for the error in question. It turns out that users who’ve had their accounts either terminated or banned will have to put up with the issue at hand. 

To confirm whether this is the case, try creating another account on your profile and logging in with that one on Roblox. In the case that it’s your account that has been affected, you will be able to go through the title screen of the game swiftly. However, there is a chance that even a new account might not work things out for you. Still, if there’s a chance that the strategy will work, we have to shoot for it without a second thought.

When you’ve determined that it’s just your primary account running into the Roblox error code 901, try logging back into the game one more time. However, it should be right after you’ve used another account already and have checked that the game’s working. If you still cannot get past the issue, you have to approach another stratagem to proceed with things.

The best course of action, therefore, would be to get in touch with Roblox’s support team. Only those guys have access to authenticate your account’s status. Send them an email and inquire about the issue that you’re facing. In the meantime, try the following potential fixes as well. That’s because there’s still a chance your account hasn’t been banned, and there’s another reason for the error code to manifest.  

Hard Reset the Xbox Console

Most of the mainline Xbox consoles, including the Xbox 360 and the Xbox Series X|S, allow you to perform what is known as a hard restart. It’s similar to factory resetting your console and wiping away all of your stored settings, preferences, accounts, games, apps, and other saved data. Although this is something that we’ll be getting to as well later on in the article.

A hard restart simply reboots the hardware and freshens things up for the console, especially if you’ve been keeping it on for some time now. To get the ball rolling with the functionality, you need to press and hold the power button on the console for 5-10 seconds until the console shuts down. As soon as that happens, release the button, and you’ll be good to go.

On a side note, please make sure that you’re not hard restarting the console while playing a game, especially during a saving point. That way, there are chances of corrupting the saved data, and it is something that you do not want for yourself. 

Once finished, try logging into Roblox with your account. In the case that the issue still continues to exist, it’s time to delve deep into the matter. Start by tweaking your Roblox account details.

Tweak Your Roblox Account Details

One user has managed to dig out a definitive fix to the Roblox error code 901 Xbox scenario, and it’s all about changing your birthday. Yes, you got that right. As ridiculous as the latter sounds, you have to try implementing this vague potential fix as suggested by many folks from the Roblox community. Now the key here is to set your birthday to relatively recent years. 

For instance, anywhere between 2005-2010 will work. Right after you do that and hit “Confirm,” let your progress be saved. Exit the settings section, and you’ll see that Roblox will start asking for your parent’s email address on your way out. Make short notice of the change and try playing the game now. From what we can collect after rigorous research, what we have here at our disposal is one of the easiest ways to resolve the issue.

Changing the Birthday of the Roblox Account
Changing the Birthday of the Roblox Account

You will be able to get back to playing almost instantly afterward. Still, the only issue associated with applying the fix at hand is the inability to voice chat with other players.

Unfortunately, you do have a caveat to put up with here, and it’s not going away anytime soon. If you wouldn’t like to settle for it, keep on reading to discover other ways you can resolve the problem. 

Reinstall the Game

If nothing else has worked for you so far, reinstalling the game might seem like the difficult yet right choice. A concurrent issue with your game files where corruption of some sort has prevailed is likely to cause the error code 901 in Roblox.

Therefore, it’s best to dive into the uninstallation of the title immediately. The file size is around 1-2 GB, so it shouldn’t take long to reinstall if you’ve got yourself a fairly decent internet connection. 

Before you get started, though, it’s worth noting that people have deleted the individual game files of Roblox first before uninstalling the application altogether. You should follow suit for the best results and remove game files from the “Roblox” folder in your system’s local storage. That should nudge you in the right direction. 

The rest of the scenario is basically clockwork. You hover over to the “Add or remove programs” area on Windows 10, scroll down in the “Apps” section to find “Roblox,” and uninstall it from there painlessly. With some spell of luck and fortune, the game should be up and running once you have it back on your PC now. 

Factory Reset the Console

As for our final trick, we’ll have to do you one and nudge you toward a factory reset. It’s quite understandable that the effort in question is not one would normally look for as some sort of a solution, given all the hassle involved. You’d practically be removing all installed software from your Xbox console, making it inevitable to install them all over again.

However, the one single benefit that would arise in the wake of this endeavor is that you’d finally fix error code 901 Roblox. Unfortunately, there’s still no guarantee whether the strategy will pay off or not, so it’s just something that you genuinely have to try on your end. Factory resetting the console is easy. Go to your “Settings” app, followed by clicking on the “System” panel.

Once done, choose the “Console info” option and click on “Reset console.” Follow the on-screen instructions that will subsequently appear on the screen afterward, and you’ll be done in a moment’s time. 

roblox error code 901
Factory Resetting the Console

After you reset the console successfully, reinstall Roblox and try logging in. See if you can get through the error code now. There’s a great chance that the error code in question will be fixed promptly moving forward. With that said, even if a prompt factory reset doesn’t help you get back on track with Roblox, then it appears the time is nigh to get in touch with official Roblox support. Let’s take a look at how you’ll get this done in the subtitle ahead.

Contact Roblox Support

Roblox support is known for its professionalism. The representative heads do not take long to get back to your queries, no matter the problem you’re facing.

There’s even a dedicated Contact Us page that will walk you through whatever you need to enter for the developers to get back to you. Fill out the scenario in detail and also jot down everything you’ve tried to fix the game so far. 

As soon as you’re done, wait for the good folks over at Roblox HQ to get back to you. It won’t take them more than a couple of business days to cater to the issue you’re facing. Let us know how it goes in the comments section if you ever get a reply from them. 

Do let us know down in the comments section what went down. As always, eXputer wishes you good luck!

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Haider Khan

PC gaming geek with three years of content writing experience - covering Video Game Settings, and errors across all devices.

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