How To Fix Xbox One 0x800704cf Network Error? [Solved]

Here's how to fix the "Not Connected To Internet Error" on Xbox One by resetting the console, switching to wireless connection and more!

The 0x800704cf network error is one of the most common network-related errors on the Xbox platform. No matter how many complaints, the players lack proper solutions. 

Even if the player is connected to the internet, the error causes Xbox to tell the players that they are disconnected. The error is usually caused by server outages, but can also be caused due to an unstable internet connection.

Error Code
Error Code (image by eXputer)
The error message says: “You’ll need the Internet for this. It doesn’t look like you’re connected to the Internet. Check your connection and try again.

First and foremost, I recommend

Key Highlights

To fix the 0x800704cf Xbox error, try the following steps:

  1. Use an alternate MAC Address.
  2. Change your IP address from a static one to a dynamic one.
  3. Try logging into your account from a different device.
  4. Factory Reset your Xbox.

Check Xbox Service Status In Your Country

0x800704cf xbox
Two Game Servers are down (image by eXputer)

An important thing worth checking out is the Status of Xbox Services in your country. Usually, there is maintenance in numerous regions, and likewise. There is a high possibility that some Xbox Services in your Country are down.

Ultimately, whenever the services are down. You won’t be able to log in to your account, and that’s where the error 0x800704cf jumps in. All you have to do is just head over to the Xbox Services Page, and see if all services are marked green. In my case, all services are up and running.

Alternate The Mac Address

Like a Hard Reset, Alternate the Mac Address can also fix the 0x800704cf error. This method will restart your console, clear Internet debugs, and allow you to reconnect to your Internet. People on different forums also testified that this method worked for them.

You can alternate the Mac address by following the steps below.

  1. Go to your Main menu > Under System > Click on Settings
    Settings (image by eXputer)
  2. Click on Network Settings > Advanced Settings > Alternate Mac Adress
  3. Click on Clear and agree to restart your Xbox.
    Alternate Wireless Settings
    Alternate Wireless Settings (image by eXputer)

After following the steps listed above, try checking if the 0x800704cf Xbox error is gone.

Change IP Address

Having a static IP can also cause issues. Sometimes, the static IP can have problems and Xbox won’t allow you to log in to your account from that IP. Fixing this isn’t hard, all you have to do is just change the IP from Static to Dynamic.

This means, that your IP will consistently change, and ultimately you will also get through the 0x800704cf error. For those who are using Automatic IP, you should do the other way around, and select a Manual IP.

To do so, follow the steps down below.

  1. Open Your Xbox Main Menu > System > Settings > Network > Network Settings.
    0x800704cf xbox
    0x800704cf xbox (image by eXputer)
  2. Click on Advanced Settings > DNS Settings > IPv4 Tab > Automatic. 
    0x800704cf xbox
    Changing IP From Dynamic/Manual to Automatic (image by eXputer)

Login In From A Different Device

how to fix xbox error sign in
Signing in to your Xbox Account (image by eXputer)

The 0x800704cf error does not allow you to log in but don’t worry, there is another way around it.

You can fix this problem by logging into your account on a different device. In case you are already logged In, I’d recommend you log out from all places and change your password. This will automatically log out of your account from all places. People online also found this fix useful.

Once you do that, the next time you open your Xbox. You won’t get the error straight away. Instead, you will get a box that will require you to enter login details. There are high chances that you get inside your Xbox and bypass the 0x800704cf error

Troubleshoot And Factory Reset Xbox

In case all the methods above did not help you fix the connection error. It is finally time that you give Factory Reset a shot. I wanted to list this method at last, because proper factory reset will delete most of your data.

However, I won’t worry much If I were you. That is because most of the Xbox data is saved in the Cloud and all progression is continued In those specific games.

If you aren’t able to get inside your Xbox. There is another way through which you can perform a Factory Reset.

Follow the steps below.

  1. Unplug your network cable for 50 seconds and plug it back in.
  2. Hold the Bind and Eject buttons until you hear two beeps. While holding them, press the Xbox button with your other hand.
  3. On the reset screen, choose Reset this Xbox  Remove Everything.
    0x800704cf xbox
    Resetting console (image by eXputer)

If the steps above were hard to understand. You can go through this video and perform it accurately.

My Thoughts 

I find it quite annoying when this error pops up for me when I am just trying to game after a long day. The error can be quite annoying to deal with if your internet connection is fine and it is a problem with the Xbox servers.

I have been a loyal Xbox fan for over a decade now, but errors, especially like this one speak to the development of the Xbox tech infrastructure. Players were seen talking about the error on different forums like Reddit, Microsoft Forums, and even Quora.

Players also took their concerns to Twitter/X where they expressed how they could not seem to log in to their website. 

The developers at Microsoft have addressed the error on the Xbox support page, explaining that it was mostly caused by the servers being down.

Xbox addressing the error (Image by eXputer)

The developers provided the players with basic network fixes. Our workarounds are a bit more complicated but get the job done. 

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Moiz Banoori is the brains behind eXputer. Having worked at various Video Game sites, with 8 years of Content Writing Experience and a Journalism Degree at hand, he presently monitors teams, creates strategies, and publishes qualified pieces through his aptitude at eXputer. Feel free to get in touch with him through his gaming profile on Steam and PSN.

Experience: 8+ Years || Manages Teams, Creates Strategies, and Publishes Guides on eXputer || Education: Bachelors in Journalism.

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