Overwatch 2 Error Fix HF-5 [FIXED]

Players have been scrambling for a fix to the HF-5 Error after updating Overwatch 2. The problem is frustrating for players, as it essentially bars them from even launching the game. However, from the message, it’s easy to see that an update installation gone wrong causes the issue.

However, don’t fret: I have a few methods to get you back into the queues.

The error message says: “ERROR APPLYING UPDATE – UNKNOWN ERROR (HF-5)”

Overwatch 2 Error Fix HF-5 — Error Message (Image by eXputer)

First and foremost, you should try all the basic troubleshooting methods:

Key Takeaways

You can fix the HF-5 Error with the following fixes:

Clear Cache and Repair Game Files for Overwatch 2.
Whitelist Overwatch 2 in your Antivirus.

Clear Cache And Repair Game Files

The HF-5 Error exclusively happens when an update installation goes wrong in Overwatch 2. This can happen for various reasons like server congestion, unstable network connection, or a sudden system shutdown. The problem is that when this happens, the cache reads that an update was either installed or abruptly interrupted.

So, as also noted by Blizzard, I suggest first clearing the cache for Overwatch 2 to resolve this. This will remove the now corrupted cache for the game, fixing a part of the problem.

Once that is done, however, game files for Overwatch 2 have probably also taken a hit from the issue. However, that can be easily reverted by verifying the validity of your game files. Luckily, most game clients, including Battle.net, offer a built-in tool to repair these damaged or missing files. So, you should have no trouble doing so.

Whitelist Overwatch 2 In Your Antivirus

Sometimes, your antivirus can remove a file as a trojan because of a false-positive. This is especially common when files are replaced or renewed after an update. So, to avoid this, you should whitelist the game directory for Overwatch 2 in your AV.

This will ensure that your antivirus doesn’t flag your essential game files, preventing the issue from occurring in the future.

My Thoughts

Overwatch has always been extremely popular, but not without its issues. It had tons of problems, especially when the game rebooted. However, since then, the majority of the problems have been fixed.

Talking about the HF-5 Error on hand, it more or less happens because of a failed update. Because of this, it hasn’t been widespread, with a few spaced-out reports from Reddit and Blizzard Forums. Additionally, I don’t think Blizzard is to blame for the problem, as the cause generally originates from the user side.

I’m getting Error hf-5 after the last update on PS4. Can you guide me on how to fix it. Thank you

— hesham_411 (@411_hesham) May 21, 2020

However, they could deploy slightly stronger servers to manage the bandwidth. In any case, I am confident the few short methods listed will be of help to you.

Lastly, if the issue persists, my final suggestion will be to contact Blizzard Support for personalized support. They will be better equipped to handle the problem according to your configuration.

More Error Guides for Overwatch 2 covered on eXputer: