Lost Ark: Error Has Occurred Exiting The Game [FIXED]

Here is a guide to fix Lost Ark Error by restarting the game, updating drivers, checking system requirements and much more!

The “An Error Has Occurred Exiting The Game” message in Lost Ark can abruptly end your gameplay and it’s usually caused by multiple reasons such as software bugs, server issues, outdated drivers, and corrupted game files. 

The error message displays the text “Cannot connect to the server. Exiting the Game.” 
Getting kicked from the game repeatedly right now due to error G0x9-SPELPWP1P2NT : r/lostarkgame
Lost Ark Exit Game Error (image by eXputer)
Key Takeaways

Here are some of the fixes you can try to resolve the error:

  1. Check server availability
  2. Use a Clean Boot
  3. Make exceptions on the Firewall
  4. Validate Game Files through Steam 
  5. Consider Reinstallation

Confirm That The Game’s Servers Are Online

Before trying any fixes, checking Lost Ark’s server availability is important. If the servers are down, you might not be able to play the game at all. The game’s server status decides if you can start playing or not.

The Lost Ark Service Status page, which the creators manage, offers a quick and simple solution to figure this out. Its purpose is to inform curious gamers whether the server runs normally or has been brought down for planned maintenance. Another cause for server problems could be an issue in the system. 

Lost Ark Server Status
Lost Ark Server Status ( image by eXputer)

Other useful sources include the Lost Ark subreddit, where users usually start posting in case something is not right on their end. You can also find out issues with the title by checking the Lost Ark Twitter page, where official announcements are regularly posted.

Use A Clean Boot

Restarting your computer with a clean boot can significantly enhance its performance by refreshing the entire system. However, there are specific requirements that need to be met for a clean boot to be effective.

To gain a better understanding, please follow the steps provided below.

  1. Launch the “Run” utility, type “msconfig”, and press “Enter”.
    Opening System Configuration Through the Run Program
    Opening System Configuration ( image by eXputer)
  2. In System Configuration on your Windows PC, go to the “General” tab and unselect the “Load startup items” box in “Selective startup”.
    lost ark an error has occurred. exiting the game
    Unchecking “Load Startup Items” (image by eXputer)
  3. Click on the “Services” tab beside “Boot”, then select “Hide Microsoft Services” and tap on “Disable all”. This will remove non-Microsoft services from running on your Windows PC.
    Disabling All Non-Microsoft Services
    Disabling All Non-Microsoft Services ( image by eXputer)
  4. Open Task Manager using the “Ctrl+Shift+Esc” keys, go to the “Startup” tab, and disable all enlisted services one by one.
    lost ark an error has occured exiting the game
    Disabling All Enabled Processes (image by eXputer)
  5. Restart your PC to apply the changes.

That’s all you need to do to perform a clean boot on your Windows PC. After that, try launching Lost Ark to see if it helps. If you’re still having trouble playing the game, keep reading for more solutions. 

Make Lost Ark An Exception on Firewall

By adding Lost Ark as an exception to your firewall you successfully establish a link for the game’s data that connects between your computer and the game servers unrestricted by the firewall’s security procedures.

This may fix problems with restricted access or blocked connections, improving game stability and reducing the probability of the “Exit game” error. I recommend adding Lost Ark as an exception to your Firewall and seeing if this fixes the error.

Opening Firewall and network protection
  Opening “Firewall and network protection” (image by eXputer)

Validate Lost Ark’s Game Files Through Steam

The “Exit game” error and other problems may be resolved by authenticating Lost Ark’s game files via Steam. In short, this method confirms that every game file on your computer is the exact version that the developers intended. If anything is missing or not right, Steam will replace those files for you.

Verifying the Integrity of Game Files
Verifying the Integrity of Game Files (image by eXputer)

Carry On With A Reinstall

If you can’t fix Lost Ark issues, try reinstalling the game. Many players have fixed problems this way, including the Lost Ark Disk Write Error.

Here’s what to do:

  1. Uninstall Lost Ark from your Steam library or go to “Add or remove programs” in your device’s “Settings”
  2.  Then, reinstall the game from the Steam launcher 
  3. Try launching it again to see if the error still occurs.

A clean reinstallation can fix the “Lost Ark an error has occurred exiting the game” issue caused by server or PC problems. Our guide offers effective solutions to tackle these issues.

My Thoughts on Lost Ark – An Error Has Occurred Exiting The Game

I am aware of how annoying it can be to play Lost Ark and get an “Exit game” error. It breaks the game flow and can give you a fit of rage. However, Lost Ark is still one of the most error-free games from Amazon Games, so we should recognize the developer’s effort on this. 

There have been several reports of this game exiting error on forums such as Reddit, and Steam. There are different kinds of exit game errors; there’s one occurring due to a game crash and another due to a connection error. So, with this in mind, you’ll need to figure out which one is happening to you before you can move ahead with the fixes.

As of right now, the Lost Ark Twitter account has been quite active with almost regular updates on the status of the game. If you want to get notified of when this issue is fixed, you’ll need to keep a lookout for hotfixes tweets like these:

So here’s to hoping my guide was able to fix your issues with Lost Ark if the error wasn’t already resolved by the developers. However, if you’re facing this issue even after all that, I recommend visiting the Lost Ark support page and explaining this problem to them.


Why does Lost Ark keep crashing?

It’s time to update your PC’s drivers, specifically the GPU drivers, after updating the OS. This is due to the reason that when your PC cannot support the game, it frequently crashes. A graphics-intensive game like The Lost Ark can never be supported by an out-of-date graphics driver.

Why can’t I connect to Lost Ark?

Your firewall may unintentionally prevent you from connecting to Lost Ark servers, which will cause the servers to disconnect. You need to verify and adjust your firewall settings.

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Feedback From Our Fellow Gamers
Ark Man Live

Nothing worked for me except uninstalling and then reinstalling the game.

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Haider Khan is our error guides writer who loves to tinker around with operating systems and game files to find practical solutions to video game issues. He then crafts easy-to-follow error fix guides based on his findings. He’s also a Battlefield veteran who likes to rack up some Ws in his spare time. Learn some more about his gaming journey on his Steam profile. Experience: 3+ Years || Education: Bachelor's in Journalism || Successfully Troubleshot Over 200 Games || Mainly Covers Error Fix & Game Settings 

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