Nintendo Initiates New Switch Repair Subscription Service In Japan

The new subscription-based service is dubbed, "Wide Care."

Nintendo’s handheld is among the best portable consoles ever to exist. It is no wonder that the Switch has been hitting wonderous milestones again and again, even after half a decennium. Despite the sales of Switch reclining since the advent of this year, the future of this portable shows no indication of ceasing.

The Switch has sold like hot cakes in Japan and the rest of the world. The handheld can still compete with next-gen consoles, although an upgrade appears to be necessary for the near future. Nintendo Switch is the fan-favorite portable that keeps on giving; the nostalgia stuck with this console will not be forgotten for years to come. 

Nintendo Switch is quite resilient, but every piece of hardware is prone to damage over time. The joy-con controllers, for instance, are reminisced for the notorious “joy-con drifts.” To curb such an issue, Nintendo has launched a new repair service that aims to keep your Switch in good health should it get damaged. 

The new service seeks to repair deteriorations with Switch consoles worth up to 100,000 yen or wear-downs up to six times a year. Wears to the Switch, such as water damage, fall damage, and “natural failures,” will be mended with this new service.

The new Switch aid system will also cover shipping. Wide Care will provide repairs for all models of Switch handhelds, Joy-Con controllers, accessories, and the Switch Dock and power adapter. The service will also mend the console for deteriorations caused by wetness. 

This alluring repair service has only been initiated in Japan; no schemes are yet on the horizon for other countries. However, the goliath company is still handing out free Joy-Con repairs in the west.

Wide Care is a subscription-based service and offers two plans, “monthly” for 200 yen and “annual” for 2,000 yen. In dollars, it will absorb $15 per year or $1.50 per month, depending on the plan picked. It will mend Switch consoles up to 735 dollars worth of damages.

Consumers that select the monthly plan whose portables are still under the warranty umbrella (one year after purchase) can adhere to it. On the other hand, portable owners without a warranty can subscribe to the annual plan, which is open to everyone regardless of warranty status. 

It is worth noting that the Wide Care service will not cover accessories and peripherals not listed on the aforementioned official website. Moreover, Switch parts that failed before subscribing to the service, parts tinkered by the owner, equipment lost or stolen, and equipment manufactured outside Japan will also not be recovered or mended by the subscription service. 

This service is beneficial considering the portable Switch is prone to be dropped, getting water damaged, or slipping out of children’s hands. The subscription-based model ought to help tired parents who want relief from their kids showing up with broken Switch every once in a while. 

What are your thoughts regarding the new repair service initiated by Nintendo? Do let us know your opinions in the comments below.

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Shameer Sarfaraz is a Senior News Writer on eXputer who loves to keep up with the gaming and entertainment industries devoutly. He has a Bachelor's Degree in Computer Science and several years of experience reporting on games. Besides his passion for breaking news stories, Shahmeer loves spending his leisure time farming away in Stardew Valley. VGC, IGN, GameSpot, Game Rant, TheGamer, GamingBolt, The Verge, NME, Metro, Dot Esports, GameByte, Kotaku Australia, PC Gamer, and more have cited his articles.

Experience: 4+ Years || Education: Bachelor in Computer Science.

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