How To Fix EA Error Code 10005

Resolve The EA Error Code 10005 By Ending EA-Related Tasks, Checking the Server Status, Running EA app as Administrator, Or Clearing EA App Cache

The EA Error Code 10005 appears in the Electronic Arts (EA) app and is generally associated with connection issues or server outages. Users may face this error code in EA games like FIFA, Apex Legends, Madden NFL, or other games of EA. Troubleshooting the error is easy as it can be resolved within minutes.

I also had this error recently, and it might seem daunting at first, but with a couple of fixes, you will be good to go in no time!

How to fix the EA Error Code 10005
Fixing Error Code 10005

The error message displays the text “Something went wrong…
EA Desktop encountered an unknown error. Try again a bit later“.
Key Takeaways

Try the following fixes will help you fix EA’s error code 10005: 

  1. End EA Tasks
  2. Check the Server Status
  3. Keep the EA App Updated
  4. Run EA app as Administrator
  5. Clear EA App Cache
  6. Create Another Windows User
  7. Reinstall the EA app
  8. Contact EA Support
Before diving into solutions, make sure to do all the regular troubleshooting options you can, such as checking your internet connection, restarting your PC, and updating your PC drivers.

End EA Tasks And Restart Application

Sometimes, I try to keep it simple and restart the application, but that does not fix the error. Fortunately, there is a workaround for it, too, which requires that I force shut down the EA application and restart it completely. This will give the application a new start when it is ended forcefully.

  1. Firstly, open the EA application and minimize it.
  2. Then, open the Task Manager by pressing the CTRL+SHIFT+ESC key.
  3. Locate the EA application and select it by left-clicking on the app.
  4. Then, click on End Task. This will end all the ongoing app-related processes of the app.
    Task Manager to end EA tasks
    Task Manager (Image by eXputer)
  5. Now, restart the EA application and check if the error is fixed.
In my experience, doing this solved my error in no time. This solution is the most accessible way of fixing the error and getting the job done.

Check The Server Status

Ensure things are good at your end of the application by checking the server status for EA games.

A lot of my time went into trying to fix the error, but it would be useless if the issue were not at my end in the first place. I prefer heading over to third-party websites like Down-Detector, which uses community feedback to check for server outages and collect data.

Server Status of EA by DownDetector to get rid of EA Error Code 10005
EA Server Status (Image by eXputer)

You can also head over to the EA Help to check the server status of different platforms; looking at the EA Forums is also a good idea.

The issue was likely at the EA end, which the users on Reddit identified.

Keep The EA App Updated

It is important to keep an eye out for recent updates. Each update has bug fixes, so your solution may lie in the latest update.

To check for recent updates, visit the app store of your respective EA app platform and look for a possible update. If an update is available, download it.

  1. Navigate to the app settings or preferences section.
  2. Look for an option like “Check for updates” or “Software updates” if available.
  3. Follow the guidelines and provided instructions and update the app accordingly.
    Outdated EA App which can be the cause of EA Error Code 10005
    EA Update (Image by eXputer)
Reminder: The EA App provides a check for updates option on the app. So that is how I keep a check on my app whether it is up-to-date or not.

Run EA App As Administrator

Errors and errands caused by the EA app are fixable, and I got rid of it by running the application as administrator. This allows the EA app to access all the system resources required and fix this error.

Give a read of our guide on how to run a program as admin and disable full-screen optimizations by Haider Khan, a specialist in game files and operating systems.

Clear EA App Cache

Clearing out the cache and eliminating all temporary files is mandatory so the EA app can function without any problem.

  1. Open the EA app and click on the three-bar icon on the top-left corner of the EA window.
  2. Now. on the left pane, click on Help, then select the App Recovery option.
    EA App Window (Image by eXputer)
  3. Finally, click on Clear Cache when the option is displayed.
    Clear Cache From EA app to fix EA Error Code 10005
    Clear Cache (Image by eXputer)
  4. After the locally stored cache is cleared out, the EA app will restart automatically and sign you out of the EA app.
  5. Now, sign back into your EA account with your EA credentials to access the app.
I highly recommend clearing the EA app cache, as it also helped me through many other EA errors, and it works every time.

Create Another Windows User 

If you are using a Windows PC, creating a new user can help open the EA desktop launcher with a fresh start, and then, a log-in is required. Creating another user account will disable any applications or intrusive drivers that were preventing the EA app from logging in. 

This is an unorthodox solution, but it has helped me and other community members through various errors, so make sure you try it out!
  1. Open the Settings by pressing WIN+I on your Windows PC and click on Accounts.
  2. Now, on the left pane of the Settings, locate the Family & Other Users option option and click on it.
  3. Then, you will find an Add someone else to this PC option. Select it.
    Add someone else to this PC (Image by eXputer)
  4. This will allow you to sign in to an existing account or sign up for a new one, depending on you.

Now, what you have to do after adding a new user is to head over to the EA desktop app by locating it from its file location or by searching it up. Your EA app should now be working fine.

Reinstall The EA App

If all the workarounds have failed to resolve Error Code 10005, reinstalling the EA application is the last possibility. Doing this will wipe out all app data and cache and restore all app settings. 

  1. Type appwiz.cpl in the search box next to the Win icon in the taskbar.
  2. Then, appwiz.cpl will pop up. Tap on it to open Programs & Features.
  3. Locate the EA app in the window, right-click, and click Uninstall.
    Uninstall the EA App to get rid of EA Error code 10005
    Uninstall the EA App (Image by eXputer)
  4. Wait for the system to uninstall the application successfully.
  5. Now, download the latest version of the EA app on your computer.
  6. After you are done downloading the app, run the EAappInstaller.exe to install the application.
  7. There you have it, your latest EA application. Now log in to your EA account.
In my experience, this finally solved the error. Members across the Reddit community had a similar experience, too, opening the .exe after reinstalling.

Contact EA Support

There is a possibility that none of the solutions to fix the error work out, so eventually, you will need to reach out to the EA Support Team. State your issue and wait for their response to get a hold of the problem and how to get rid of it. I contact the EA Support Team directly from here for issues like these and others.

My Thoughts

I have had a good gaming experience with EA apps so far, but errors like these sometimes change my perspective about the app of how there might be other users facing the same or bigger issues than me. It’s a disappointing sight; therefore, the developers should watch for problems like these to meet player satisfaction.

If you want to elevate your gaming experience to another level, check out our guide on the best Windows settings guide.


What devices does the EA App support?

The EA App is available for many platforms, including Windows and macOS for desktop computers, and Android and iOS are also supported for mobile devices. Gaming consoles like Xbox One, Xbox 360, and PlayStation provide EA access as well providing EA content for different devices.

How do I fix the error code 10005?

You can easily fix this error code by updating the EA app, restarting the application, checking the EA server’s status, uninstalling and reinstalling the app, and having a stable internet connection

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Hashim writes about error fixes and opinion pieces at eXputer, bringing a lifelong passion for gaming that started with his Xbox 360. His favorite gaming memories epic battles from Dragon Ball Raging Blast 2, killing zombies in COD Black Ops 2, and defeating the Koenigsegg in NFS Most Wanted 2. He brings over 1,000 hours of gameplay to his gaming tips and reviews.

Experience: 2+ years || Worked for ComputerVerge || Education: Bachelors in Data Science.

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