How To Fix Roblox Error Code 103

We'll help you solve Error Code 103 in ROBLOX on your Xbox One and PC

Imagine playing your favorite games on Roblox and suddenly encountering error code 103. Now you’re stuck and can’t think of a way to bypass this and continue enjoying Roblox. Several Xbox One users have reported this error which says, “ROBLOX game that you’re trying to join is currently not available (Error Code: 103). Now using the same account on a PC has no issues, but it’s becoming problematic on a console. Our error fix guide will explore this problem further and explore some fixes you can apply to eliminate it. 

Key Takeaways
  • ROBLOX error code 103 pops up when you are unable to join a particular game’s server. The message on this error code says,” The ROBLOX game you’re trying to join is currently unavailable.”
  • There are a few causes for this error to pop up. Here are a few of them:
    • Date of Birth Restriction
    • The ‘Content from Other People’ Option Is Disabled
    • NAT Forwarding Issue
    • Firmware Gone Bad
    • Install Files Got Corrupted
  • Here are some of the most effective fixes you can apply to fix this error code in ROBLOX:
    • Create a New ROBLOX Account (For Age Above 13)
    • Allow the “Content From Other People” Option on Xbox
    • Hard Reset Your Console
    • Use Port Forwarding (NAT)
    • Change Firewall Settings
    • Resintalling the Game on Xbox
  • If nothing else works for you, you can try to resolve this by contacting ROBLOX Support

Similar ReadRoblox Error Code 524

What Causes ROBLOX Error Code 103?

There are several root causes that lead to this error popping up while playing Roblox on your Xbox One console. We’ve listed some of the main issues below:

Date of Birth Restriction

To join the user-created worlds in ROBLOX, you’ll need an adult’s account on the platform if you’re playing on Xbox One or PC. This security feature from the Xbox creates a safe online space for kids aged 13 or under. So if you’re accessing Roblox from an Xbox account with a DOB of 13 or below, it is one of the major reasons for encountering this error. 

The ‘Content from Other People’ Option Is Disabled

ROBLOX itself has a protective layer of security that blocks any “user-created” content from the player unless they opt into it. If you’re seeing this error in ROBLOX, chances are this option is likely disabled to block off any content from other people on the account. 

NAT Forwarding Issue

Another frequent cause behind the issue is when your internet connection isn’t forwarding ROBLOX ports properly. This isn’t a setting you can change within Xbox. Instead, you must go into your router settings and enable the UPnP feature. You can also try manually forwarding the ports used by ROBLOX. 

Firmware Gone Bad

This might be more common than you think. You might be enjoying your favorite game on Xbox, and the console might shut down unexpectedly. If this happens during a critical software update or several times during gameplay, this can potentially damage your console’s firmware, leading to ROBLOX error code 103. 

Install Files Got Corrupted

Corrupted installation files might be the final culprit behind this problem. It’s possible that the game files ROBLOX stored on your PC or Xbox got corrupted somehow. It constantly happens for several reasons, leading to errors and unexpected crashes. 

Similar Read: How To Fix Roblox Error Code 268

How to Fix ROBLOX Error Code 103? 

Now that we’ve listed different sources of errors for the ROBLOX error, let’s dive into the fixes to address these issues and hopefully resolve them quickly. 

Create a New ROBLOX Account (For Age Above 13)

As we’ve discussed before, you’re prone to encounter this error if you have an account that has the user registered as either 13 or below. This is the biggest cause of error code 103 when playing with the ROBLOX account created on a PC on an Xbox One. 

So, you have no choice but to create a new ROBLOX account for your Xbox One with the DOB that registers the player as age 13 or above. Here’s how you can do this:

Sign Up on Roblox
Roblox Sign Up (Image by eXputer)
  1. First, get a PC or a laptop and visit the ROBLOX official website.
  2. Put your details in and sign up for a ROBLOX ID. Here, do keep in mind to put the DOB accordingly to register yourself as a player over 18 years of age. This will disable that extra security layer on Xbox One. 
  3. Complete the rest of the sign-up process. 
  4. Go back to your Xbox One console and sign in as your new ROBLOX ID after completing the sign-up. 

After you’ve done the above procedure, if you attempt to join someone’s world now, you won’t be encountering ROBLOX error code 103 anymore. 

Allow the “Content From Other People” Option on Xbox

If you want to enjoy the content created by other players in ROBLOX on your Xbox One, then you’ll have to turn on the “Content From Other People” feature. This is a privacy setting within Xbox Console, which ends up preventing the player from accessing content created by other players. So if you have this disabled, you won’t be able to join other worlds in ROBLOX. 

This mostly happens when a child’s account is associated with a parent’s account. When content is disabled on the child’s account, it also affects the parent’s account. 

Similar to the DOB issue, this is one of the major reasons behind ROBLOX error code 103. So turning this feature on can help you get rid of this error on your account. However, you must be logged into the parent account in order to apply this fix. Here’s how to enable this option on your Xbox.

Fix error code 103 in Roblox
Set from Block to Allow (Image by eXputer)
  1. Sign into the Xbox One console with the parent account
  2. Once in the dashboard, go to the “My Games & Apps” section. 
  3. Here, select the Settings menu. 
  4. As you enter the settings menu, go down to the Family tab and choose the current child account that you’re encountering the error on. 
  5. You’ll see the Privacy menu here; choose the Custom option to pick and choose different privacy measures for the child’s account. 
  6. You’ll see the option called “See Content Other People Make” option here. If it’s blocked, change its status to Allow
  7. Once you’re done, reboot the console and sign in from your Child’s ID again. 

Now check whether you’re encountering this error again or not. 

Hard Reset Your Console

If you’re still experiencing error code 103 in ROBLOX even after attempting the fixes above, it’s time to perform the power cycling procedure on your console. 

It’s possible that you might be encountering this error code due to a corrupted temporary file preventing the game from functioning properly. Temporary files are volatile- which means the console will usually remove them after it’s restarted.

However, the normal shutdown and power-on method won’t work on this. You’ll need to perform a hard reset for this to work. In addition, removing corrupted temporary files will also clear up the power capacitors, which might resolve this issue caused by bad firmware. Here’s how to perform this procedure:

  1. When you’re on Xbox Dashboard and your console is in idle mode, press and hold the Xbox Power Button on your console for about 15 seconds. You’ll see the front LED turn off and a sound implying the console has been shut down successfully. 
  2. Once your console is completely shut down, remove its power supply cable from the back for good measure. This will clear the power capacitors and remove any issues caused by glitched firmware. 
  3. Wait for about 2-3 minutes before plugging back the power supply cable in and turning your Xbox on. 
  4. Let the console boot until you reach the sign-in screen. Since you’ve performed the power cycling procedure, the bootup will take a bit longer, so don’t worry. 

Once you sign-up, open up ROBLOX and join a multiplayer game to verify if the power cycling fixed the error. 

Use Port Forwarding (NAT)

If your NAT isn’t open, this could be one of the main issues that you’re experiencing this error in ROBLOX. If you’re wondering what NAT is, it stands for Network Address Translation. Basically, this is how your router establishes a connection to your game and then to the internet. Now, it’s possible that you need to tweak a setting or two to get your NAT open and fix this issue.

There are two ways to go about this. You can either enable UPnP (Universal Plug and Play) feature in your router, which automatically adjusts your NAT based on your requirement. Alternatively, you can manually set up port forwarding

Enable UPnP

  • Open your internet browser and enter either of these addresses to open your router’s settings menu. and
  • Log in using your account details.
  • Check the settings of your browser until you come across the advanced option. It is also called “NAT Forwarding.”
  • Be sure to enable UPnP and save the changes.

Set Up Port Forwarding

  • Utilize the methods discussed in the previous paragraphs to access the menu for routers.
  • Go to Port Forwarding.
  • Manually switch on these ports:
    • TCP: 3074
    • UDP: 88, 500, 3074, 3544, 4500
  • Save it and restart your router to ensure that the changes are successful.

Change Firewall Settings

Error code 103 may also be caused by your firewall settings, which restrict Roblox access. To get around this restriction, you can add an exception to your settings to bypass them; here’s how you can do this:

Change Firewall Settings for ROBLOX
Firewall Settings (Images by eXputer)
  1. Click “Windows Search,” search “Allow an App through Windows Firewall.”
  2. Here, choose the first result and select ‘Change Settings” in the upper right.
  3. At the bottom of that window, you should see “Allow Another Application.”
  4. Select “browse,” then search for Roblox in Windows Explorer.
  5. Once found, mark both boxes marked ‘public’ and ‘private” to add this executable as public or private in your list of firewalls before clicking “add.”
  6. Finally, click ‘OK” to save these changes – Windows Firewall shouldn’t cause any additional problems!

Here is a comprehensive guide on the best way to solve Roblox Error Code 103, and now you know ways to address the issue.

Resintalling the Game on Xbox

If none of the fixes above resolve this ROBLOX error, you can try reinstalling the game as a last resort. There has likely been some data corruption causing ROBLOX error code 103. This can happen when your console unexpectedly shuts down during gameplay, probably due to a loss of power or a hard crash. 

One of the only ways to properly fix corrupted game files is to, you’ve guessed it, redownload them again. So that’s what we’ve gotta do to resolve this error. Here’s how you can reinstall ROBLOX on Xbox. 

Reinstalling ROBLOX on Xbox
Uninstall ROBLOX (Image by eXputer)
  1. Open the Xbox Sidebar (Guide) Menu by hitting the Xbox button on the controller. Here, click on My Apps & Games.
  2. Once inside the Games Tab, explore the games you’ve installed on your console. Once you find ROBLOX, press Start Button and select Manage Game from the menu. 
  3. Now, select Uninstall option and then click on Uninstall All to delete ROBLOX as well as any add-ons that you might have installed on the system. 
  4. After you’re done, reboot the console and install ROBLOX from the Xbox Store again. 

This will hopefully replace the data integrity problem which was causing the error code 103 to appear in ROBLOX. 

Similar Read: Fix Roblox Error Code 901

Ending Words

We’ve listed all potential causes and effective fixes for ROBLOX error code 103. This error is common in the community and can be resolved relatively quickly through these fixes. If you’re still having issues even after applying the fixes above, you can also contact ROBLOX support


What does error code 103 mean in ROBLOX?

ROBLOX error message 103 is a common Xbox device error that prevents players from joining another player’s server.

How do I get rid of error 103?

You can easily resolve error code 103 in ROBLOX by following the fixes in the guide above.

Is error 103 easily fixable?

Yes. You can easily fix error code 103 yourself through the easy-to-follow fixes mentioned above.

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Ayyoun is a Senior Writer & Editor for Error Fixes and Game Settings guides on eXputer. He’s been passionate about games and technology since he got his hands on the PS1. He’s got a Software Engineering background and loves to play games for entertainment and understand them from a technical perspective. He has a knack for uncovering solutions for the latest games and presenting them in easy-to-follow guides for his audience. You can keep up with his gaming activity on his Steam profile.

Experience: 7+ years || Worked For VeryAli Gaming and IGN || Senior Editor For Game Errors & Settings

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