PlayStation 3 Users Can’t Install Purchased Games And DLC Following Recent Firmware Update

The PlayStation 3 received a firmware update recently, which seems to be the cause behind this issue.

Story Highlights

  • PlayStation 3 users are facing an error while downloading the game they already own.
  • The error also shows up while downloading DLC.
  • Many users have reported facing the same issue, and it looks like no fix exists.

Some PlayStation 3 users are facing an error while installing a game they have already purchased from the PlayStation Store. This error reportedly started coming up after the PlayStation firmware update that rolled out earlier today.

A Reddit user, u/vixkers, posted on the official subreddit of PS3 about being unable to install the games he purchased from the PSN Store. According to them, the error shows up before the PlayStation 3 starts downloading the game.

The Reddit user explains how they faced the error while trying to download a game on their PS3.
The Reddit user explains how they faced the error while trying to download a game on their PS3.

Several users on Reddit have reported receiving the same error while trying to install the games they already own on their PS3.

Another user reported facing the same error multiple times in the last few weeks, but it usually worked out after multiple tries. However, they’ve been trying for the last 16 hours, and nothing has worked for them since the latest firmware rolled out.

The user also explained that the error only came up when they tried downloading any title requiring a license. 

According to the user, the error only pops up when you're trying to download a PS3 title that requires a license.
According to the user, the error only pops up when you’re trying to download a PS3 title that requires a license.

The error is not only limited to game purchases but also comes up before downloading and installing DLC. However, some users have reported that PS accounts without 2-step verification have a better chance of avoiding this error.

Accounts without the 2-step verification might not face this error as often as those who've enabled 2-step verification.
Accounts without the 2-step verification might not face this error as often as those who’ve enabled 2-step verification.

Judging from the fact that the error only comes up before the downloading begins may also point toward server issues. Regardless of that, many users have reported facing this issue after the recent firmware update rolled out.

PlayStation 3 was released in 2006, and it has been around for almost 17 years now. Despite being an old-gen console, PS3 is still a go-to for many users who want to try older games.

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Source
vixkers Redditr/PS3

Ahmed Shayan is a News Writer on eXputer with decent experience writing about games. He’s a machine learning enthusiast with a passion for a plethora of gaming genres. Ahmed is fond of Soulsborne games in which he has invested more than 3,000 hours! You can follow Ahmed's gaming activity on his PSN Profile.

Experience: 1.5+ Years || Mainly Covers News Stories on eXputer || Education: Bachelors in Data Science.

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