FIXED: PGA 2k23 Error Code HB RS 1702

You can get rid of the PGA 2k23 Error Code HB RS 1702 by verifying game files, Removing Firewall restriction or by deleting the temp cache folder

The latest installment in the PGA series by 2K games heavily relies on a stable internet connection. Hence, people have run into the error code HB-RS 1702 since the game’s launch. This error code refers to a problem with the connection of the game to the official 2k games servers. You can easily solve your connection timeout issue with the 2k servers by simply following the methods given below.

The PGA 2k23 Error Code HB RS 1702 states, “An unknown network error has occurred. Please try again later. Error Code: HB-RS [1702].”

PGA 2k23 Error Code HB RS 1702
PGA 2k23 Error Code HB RS 1702 (Image by eXputer)

Key Takeaways
  • Error code HB-RS 1702 is a connection timeout issue to the 2k servers.
  • This mainly occurs due to the PGA 2k23 server being down or a problematic internet connection being unable to connect to the PGA tour servers.
  • Ensuring a stable internet connection and verifying that official game servers are up and working will fix your connectivity.

  • Here are the methods you can use to fix the issue.
    • Verify your game files so no corrupted or missing files interrupt the connection.
    • Check if the PGA 2k23 servers are online.
    • Power cycle your gaming and modem device.
    • Remove any kind of restrictions placed by a firewall or anti-virus on your pc.
    • Delete all the files in the Temp Cache folder.
    • Change your DNS server to the more efficient pathway.
    • Shut down any kind of VPN connection running in the background.
    • Update your game to the latest version.

Verify Files Integrity

Corrupted or missing game files can prove to be a big nuisance while trying to play any kind of game. It can cause games to glitch, crash, and cause your multiplayer experience to be completely ruined. You can simply verify the integrity of the game files by following these footsteps.

  1. Start by opening the steam launcher.
  2. Click on the Library section.
    Opening Library section in Steam. (image copyrighted by steam)
    Opening Library section in Steam. (image copyrighted by Steam)
  3. Now, find the pga 2k23 in the list down in the library.
  4. Once you have found the game, right-click and select properties.
    Opening Properties Options. (image by eXputer)
    Opening Properties Options. (image by eXputer)
  5. Now, go down to the installed files and click on “Verify integrity of game files”.
    Verifying Integrity of Game Files. (image captured by eXputer)
    Verifying Integrity of Game Files. (image captured by eXputer)

Check PGA 2K23 Server’s Status

One of the biggest reasons why you can’t connect to the servers is that the PGA 2k23 servers may be down at the moment. Unlike 2k’s other games, PGA 2k23 does not have a dedicated server page to check the server status. However, you can check PGA 2k23’s official Twitter to check for any server updates.

Power Cycle Your Modem & PC

If you still have trouble connecting to the servers, you can always try power cycling your system or PC. Power cycling is one of the most used methods that may help fix issues like these by simply restarting your PC or console. I recommend doing the same with your router, as restarting your modem will clear its cache and give you a more stable internet connection.

Firewall or Antivirus Interference

One of the most essential blockades can be set up by your own system’s security applications like the anti-virus and Firewall. Anti-virus applications like windows defender and any third-party security applications like Norton and Avast may potentially interfere with the connection of the game to the servers.

For any third-party application, you would have to turn off the real-time protection to remove any kind of restriction placed by the application. 

Windows Security

  1. Search Windows security in the search bar down below.
    Searching Windows Security. (image by eXputer)
    Searching Windows Security. (image by eXputer)
  2. Click on Windows security and then move on to “Virus and Threat protection”.
    Opening Virus and Threat Protection Settings. (image captured by eXputer)
    Opening Virus and Threat Protection Settings. (image captured by eXputer)
  3. Now, scroll down and click manage settings in the “Virus and threat protection settings”.
    Clicking Manage Settings in Virus and Threat Protection Settings. (image by eXputer)
    Clicking Manage Settings in Virus and Threat Protection Settings. (image by eXputer)
  4. Then, Scroll down and open the “add or remove exclusions” section under the exclusions section.
    Opening Add or Remove Exclusions in Virus and Threat Protection Settings. (image by eXputer)
    Opening Add or Remove Exclusions in Virus and Threat Protection Settings. (image by eXputer)
  5. Click on Add an Exclusion and click on the folder option.
    Adding an Exclusion in Windows Security. (image copyrighted by eXputer)
    Adding an Exclusion in Windows Security. (image copyrighted by eXputer)
  6. Finally, find the pga 2k23 directory and add it to the exclusion list.

Windows Firewall

  1. Search allow an app through windows firewall in the search bar down in the taskbar and click it.
    Searching Allow an App Through Windows Firewall. (image captured by eXputer)
    Searching Allow an App Through Windows Firewall. (image captured by eXputer)
  2. Once the allowed app’s window opens, click the change settings option, find pga tour 2k23 in the list below, and check both boxes.
    Changing Allowed Apps and Feature list in Windows Defender Firewall Settings. (image by eXputer)
    Changing Allowed Apps and Feature List in Windows Defender Firewall Settings. (image by eXputer)
  3. If you can not find Pga tour 2k23 in the list, click the Allow another app option.
    Allowing an App Through Windows Firewall By Using Allow Another App Button. (Image copyrighted by eXputer)
    Allowing an App Through Windows Firewall By Using Allow Another App Button. (Image copyrighted by eXputer)
  4. Once the window is open, click on browse and find the PGA tour 2k23 directory, and select the “PGATOUR2K23.exe” to add it to the list.

Delete Temp Cache Folder

The temporary cache folder holds brief information that is necessary for the efficient functioning of various applications. However, sometimes, your computer might generate files that interfere with other applications, like games. However, you can easily clear the cache files so that new files will generate and fix the issue. Here are the steps required to remove the cache files.

  1. Start by pressing Windows+R on your keyboard.
  2. Now, Type “Appdata” in the Run dialog box.
    Opening Appdata Folder Using RUN. (image copyrighted by eXputer)
    Opening Appdata Folder Using RUN. (image copyrighted by eXputer)
  3. Open the Local folder and then scroll down to find the “Temp” folder.
  4. Once you open the “Temp” folder, delete every file in it by pressing Ctrl+A and then pressing Shift+Delete.
    Deleting All Files in Temp Folder. (image by eXputer)
    Deleting All Files in Temp Folder. (image by eXputer)

Change Your DNS Server

DNS servers provided by your ISP might not be the most optimal pathway for your connection and even go as far as to block connections to a few servers. However, you can easily change your DNS server to a much better one, like the official Google (8.8.8.8 and 8.8.4.4) and Cloud Flare (1.1.1.1 and 1.0.0.1).

You can use the following steps to change your DNS server:

  1. Open the Settings app by pressing Windows+I.
  2. Now go to Network and Internet.
    Opening Network and Internet Settings. (image captured by eXputer)
    Opening Network and Internet Settings. (image captured by eXputer)
  3. Click Change adapter options to open the network adapters window.
    Clicking Change Adapter Options. (image copyrighted by eXputer)
    Clicking Change Adapter Options. (image copyrighted by eXputer)
  4. Now right-click your internet adapter and click properties.
    Opening Internet Adapter Properties. (image captured by eXputer)
    Opening Internet Adapter Properties. (image captured by eXputer)
  5. Select Internet protocol version 4 (TCP/IPv4) and click properties.
    Opening Internet Protocol version 4 (TCP/IPv4) Properties. (image by eXputer)
    Opening Internet Protocol version 4 (TCP/IPv4) Properties. (image by eXputer)
  6. Now select Use the following DNS server addresses option and enter Google (8.8.8.8 and 8.8.4.4) or CloudFlare (1.1.1.1 and 1.0.0.1) DNS server addresses.
    Changing DNS server Addresses. (image captured by eXputer)
    Changing DNS server Addresses. (image captured by eXputer)

Turn off the VPN Connection

If you are currently using a VPN connection to get access to any kind of blocked or restricted content on the internet, then that might be a big part of the reason why you can’t connect to the PGA 2k23 servers. So, it is important that you ensure that any instance of a VPN working in the background is turned off.

Update Your Game

Developers constantly release patches to fix any issues and overall improve the performance of the game. So, you may unknowingly be in a situation where 2k games may have released a new patch, and failing to do the said update may restrict the PGA 2k23’s connection to the servers. So, ensure that your copy of the game is updated to the latest version by following the steps given below.

  1. Start by Closing the game and opening the Steam launcher.
  2. Once the Steam launcher is open, click on the Downloads section in the middle down below.
    Opening Download section in Steam. (image captured by eXputer)
    Opening Download section in Steam. (image captured by eXputer)
  3. Now finally, check if you have any pending updates in the download section.

Final Words

By applying the fixes that I have provided above, the PGA 2K23’s Error Code HB-RS 1702 will surely be fixed, allowing you to immerse yourself in your golfing experience fully.

If you still face the same problem even after applying all the methods given above, then you can always contact 2k support to assist with your problem, as they are always available to support their customers.

Here, the guide for fixing PGA 2K23 Error Code HB-RS 1702 concludes. For more informative and helpful content related to gaming, please visit eXputer, as the place offers a lot about gaming.

FAQs

How can I check if my internet connection is stable enough for PGA?

You can run the Ookla speed test or Fast.com to test your internet statistics like jitter, latency, speed, etc.

Does PGA 2k23 Error Code HB-RS 1702 occur due to a poor internet connection?

In most cases, a server-side issue is reported by a majority of the people due to a case of server maintenance or server downtime.

Here are some other golf and sports games lists at eXputer.com:

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Ayyoun Ali


Ayyoun is a Senior Writer & Editor for Error Fixes and Game Settings guides on eXputer. He’s been passionate about games and technology since he got his hands on his first console, the PS1. He’s got a Software Engineering background and loves to play games for entertainment and understand them from a technical perspective. He has a knack for uncovering solutions for the latest games and older ones and presenting them in easy-to-follow guides for his audience.  Experience: 7+ years || Education: Bachelor's in Software Engineering || Worked For VeryAli Gaming and IGN || Written 200+ Articles || Senior Editor For Game Errors & Settings

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