10 Ways To Fix Roblox Connection Error [2023]

Solve the Roblox Connection Error by reading our comprehensive and detailed article, which also includes prevention guidelines.

The Roblox Connection Error is a common error faced by Roblox players. It can be frustrating to deal with, especially if your network connection runs normally. However, there are many reasons for encountering this error and various solutions to fix it. 

Key Takeaways
  • Roblox connection error interrupts the player’s game session, forcing them to keep retrying the connection process.
  • This problem occurs due to server-end issues by Roblox, bad internet connection, and issues with network drivers or background applications. 

Here are some fixes you can try to resolve the Roblox Connection issue:

    1. Your first course of action in solving this particular Roblox Error is testing your internet connection
    2. If your network seems fine, you should check for any possible Server outages. 
    3. Make sure you do not have any VPN or Proxy on. 
    4. You have to make sure that your network drivers are up to date. 
    5. When playing Roblox on a browser, only use those which are compatible with the game, like Chrome, Firefox, Opera, Edge, and Safari. 
    6. One possible fix is to allow Roblox through whichever firewall you are using. 
    7. If that does not work, you should try resetting the network settings on your PC.
    8. Reinstalling might be the only thing that works if all other solutions have failed. 
    9. Your last straw is to file a complaint with Roblox Support and remain patient. 
    10. You can possibly prevent this error from happening in the future by having a stable network connection, clearing out your cache, and disabling background applications that consume network resources. 

How To Fix The Roblox Connection Error?

There are multiple ways to fix this error, and we will start from the very basic ones and slowly transition to more advanced solutions. I am positive that at least one will work for you, so you can return to enjoying your favorite Roblox games. 

A quick fix is to perform a system restart before anything else. It has worked for some Roblox users, and we recommend doing that before anything else. 

Test Your Internet Connection

After you have restarted, your first action is to test your network connection and ensure it is in a proper, working connection. If you have established that your network connection is working, you must ensure its speed is over 20mbp/s. You can test its speed using this link.

How to Test Your Network Connection in order to stop the Roblox Connection Error
Test Your Network Connection (Image by eXputer)

If your network functions as you expect it to, there is no need to worry. We are just getting started. 

Check For Server Outages

Sometimes, even if your network is fine, you still get this error. The issue might not even be at your end. More often than not, many popular games, just like Roblox, might experience server outages. In that case, we would advise you to check the down detector to see if there are any reported outages for Roblox. 

Sometimes server outages happen only in certain areas, so make sure you select your country when you are using the down detector website. 

How to check server outages on Roblox
Downdetector to check server outages on Roblox (Image by eXputer)

However, sometimes a server outage is not displayed on the down detector. In that case, you should ask a friend or a fellow gamer if their Roblox works. 

Turn Off VPN/Proxy 

If you are an avid user of VPNs and proxies, you might face network issues on certain applications. Applications like Netflix make it clear that their application will not work on VPNs, however, some apps like Roblox do not state it explicitly. 

I would recommend switching your VPN or proxy off, relaunching Roblox, and seeing if it solves the Roblox Connection Error. 

Update Your Network Drivers

If your network driver is not as outdated, not kept up with updates, or even not installed in some cases, then updating the network driver is the best option. The Devise Manager will ensure your network device is running smoothly, keeping it up-to-date.

  1. Press Win, and search for Devise Manager.
  2. Once you are there, navigate to Network Adaptors. 
  3. Click the arrow to reveal your adaptors. 
  4. Now, right-click on your adapter, which will reveal and context menu. 
  5. Click on Update Driver, and Search Automatically for Drivers.
    How to Update Network Drivers
    Update Network Drivers (Image by eXputer)
  6. You can update every available driver to be thorough. 
  7. Once done, restart your PC. 

To ensure your drivers do not cause issues and interruptions in your gaming, we recommend reading our article on How To Update Drivers

Use A Compatible Browser

Roblox only supports certain browsers which are kept up to date and meet the latest requirements for the optimal gaming experience. 

These are the Browsers that support Roblox
Browsers that support Roblox (Image by eXputer)

These browsers are the only ones that support Roblox, and if you are using any browser other than these, I would expect you to face network issues. You can also try clearing your browser’s cache to see if the problem resolves.

Allow Roblox through the Firewall

Windows firewall is an important security feature that checks the connections we make with other servers. Sometimes it may falsely identify Roblox as a security threat. Consequently, to avoid this, add Roblox to the list of Firewall exceptions.

  1. Press Win, and search for Windows Defender Firewall.
  2. Click on the option for “Allow an App or Feature through Windows Defender Firewall“. 
  3. Then, click Change Settings
  4. You will notice Roblox will not be on the list of installed apps. You will have to click Allow another app
  5. Now, browse your File Explorer and navigate to where Roblox is installed. 
  6. Press Add.
    Allow Roblox through Windows Defender Firewall to bypass the Roblox Connection Error
    Allow Roblox through Windows Defender Firewall (Image by eXputer)

However, if you use a different Firewall or proxy, you will have to change its setting to allow Roblox to bypass the connection error. 

Reset The Network Setting

Every PC has specific configurations set in place, which allows it to access the internet. However, sometimes these settings can face inconsistencies, which may lead you to experience certain errors. In this case, it might cause network issues. 

We can easily revert the settings by executing a set of commands on Windows’s command Prompt. 

  1. Press Win, and type in cmd.
  2. Click on Run as Administrator. 
  3. Type in ipconfig /flushdns.
  4. Then, ipconfig /registerdns.
  5. Now, ipconfig /release.
  6. After that, ipconfig /renew.
  7. Finally, netsh winsockreset
  8. This will successfully revert your settings. Just restart your PC in order for these changes to apply.

Once you are done restarting, you should try accessing Roblox again. 

Reinstall Roblox

Roblox, like any other game, occasionally faces corrupted files and folders. In order to fix this issue, we need to completely uninstall Roblox and install it again through the official website download.

  1. Firstly, press Windows Key + R. This will open the Run prompt.
  2. Type in “AppData“, then click on OK or press enter.
  3. Click on the Local folder and select Roblox.File ManagerAccess File Manager (Image by eXputer)
  4. Right-click on the Roblox folder and delete it, as shown above.
  5. Lastly, to reinstall Roblox, visit the official website download link.

If you are not using a Windows device, go to your designated app store and uninstall it from there. Similarly, to install it again, press the install button.

Contact Roblox Support 

If nothing seems to work, I am afraid we only have one choice. Contacting Roblox Support might be your only option at this point. I understand that it would be extremely frustrating since the Support takes at least a couple of hours to respond. 

I would advise you to file the complaint descriptively and remain patient as Roblox Support gets back to you. 

Prevention Guidelines For Roblox Connection Error 

To prevent this error from happening in the future, there are a couple of prevention guidelines I would advise you to follow. 

Stable Internet Connection

We highly recommend using an ethernet cable to ensure the internet connection is not causing issues with Roblox. Using an Ethernet connection generally provides a much more stable connection than Wi-Fi. 

Disable unnecessary background applications

You should close any unnecessarily running applications in the background, especially those that consume network resources. These applications will compete for bandwidth with Roblox, causing laggier gameplay and even a network issue. 

Clear Temp Files / Cache 

Oftentimes, accumulated temporary files and cache can affect the performance and connectivity of games. I recommend reading our article on How To Clear the Cache to avoid this issue. Clearing out your cache every few weeks is good practice and ensures your gameplay is seamless. 

Final Words

I would be glad if I helped you solve your Roblox Connection Error. Also, I would like to inform you that we not only write about error fixes for Roblox; we have codes, guides, and news, so make sure to check out our Roblox page. 


How do I keep Roblox from crashing?

There are multiple things you can do. Read this article to have a detailed plan on what you can do to keep Roblox from crashing.

Why am I banned on Roblox error code 279?

No. This error usually indicates connection problems. Oftentimes your connection to the game server is blocked or prevented. This could happen because of various reas


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Haider Khan

Haider Khan is our resident error guides writer who loves to tinker around with operating systems and game files to find practical solutions to video game issues. He then crafts easy-to-follow error fix guides based on his findings for his audience on eXputer. With years of experience writing for games, his knowledge about error fixes and research on errors is reflected in his guides. He’s also a Battlefield veteran who likes to rack up some Ws in his spare time. Experience: 3+ Years || Education: Bachelor's in Journalism || Successfully Troubleshot Over 200 Games || Mainly Covers Error Fix & Game Settings 

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