6 Ways To Fix Roblox Connection Error [Tested]

Solve the Roblox Connection Error by reading our comprehensive and detailed article, which also includes prevention guidelines.

The Roblox Connection Error is a common error faced by Roblox players. It can be frustrating to deal with, especially if there’s nothing wrong with your internet. However, there are many reasons for encountering this error, such as server outages, outdated network drivers, incompatible browsers, and firewall restrictions. Still, luckily, there are various solutions to fix this error. 

The error states: “Can’t connect to authentication servers. Please restart the app and try again later.”
Roblox Connection Error-Image By eXputer
You should first get some basic troubleshooting fixes out of the way, like performing a system restart, updating your PC drivers, and testing the internet connection before anything else.
Key Takeaways

Here are some fixes you can try to resolve the Roblox Connection issue:

  1. Make sure servers are up.
  2. Turn off your VPN or Proxy.
  3. Use a compatible browser.
  4. Allow Roblox through the firewall.
  5. Reset the network settings. 
  6. Reinstall the game.

Check For Server Outages

Sometimes, Roblox servers can go offline due to maintenance. I would advise you to check the down detector to see if there are any reported outages for Roblox. 

Sometimes, server outages happen only in certain areas, so make sure you select your country when you are using the down detector website. 

How to check server outages on Roblox
Downdetector to check server outages on Roblox (Image by eXputer)

However, a server outage is sometimes not displayed on the down detector. In that case, you should ask a friend or a fellow gamer if their Roblox works. 

Turn Off VPN/Proxy 

Using a VPN can sometimes be advantageous, as you can access region-locked content on various apps, including Roblox. However, in some cases, your connection to the Robox servers can get terminated due to using a VPN, or worse, you could get banned. 

So, to play on the safer side, I suggest you disable any desktop-based or browser-based VPN you might have activated. After disabling, check if the game’s running normally again.  

Use A Compatible Browser

Roblox only supports certain browsers that are kept up to date and meet the latest requirements for the optimal gaming experience. Even a Roblox Support article explains how if you’re using browsers with limited functionality, you won’t be able to run Roblox games.

These are the Browsers that support Roblox
Browsers that support Roblox (Image by eXputer)

These browsers are the only ones that support Roblox, and if you are using any browser other than these, I would expect you to face network issues. You can also try clearing your browser’s cache to see if the problem resolves.

Allow Roblox Through the Firewall

Windows firewall is an important security feature that checks the connections our systems make with other servers.

Sometimes, it may falsely identify Roblox as a security threat. Consequently, to avoid this, add Roblox to the list of Firewall exceptions.

This will prevent your Windows Defender from restricting the application’s connection to the servers and cause a Roblox connection error.

Reset The Network Setting

Every PC has specific configurations set in place, which allows it to access the internet. However, sometimes, these settings can face inconsistencies, which may lead you to experience certain errors. In this case, it might cause network issues. 

You can easily revert the settings by executing a set of commands on Windows’s command Prompt:

  1. Press Win, and type in cmd.
  2. Click on Run as Administrator. 
  3. Type in ipconfig /flushdns.
  4. Then, ipconfig /registerdns.
  5. Now, ipconfig /release.
  6. After that, ipconfig /renew.
  7. Finally, netsh winsockreset
  8. This will successfully revert your settings. Just restart your PC for these changes to apply.

Once you are done restarting, you should try accessing Roblox again. 

Reinstall Roblox

Roblox App, like any other application, can get corrupted over time. To fix this issue, completely uninstall Roblox and install it again through the official website download.

Here’s how to do it:

  1. Firstly, press Windows Key + R. This will open the Run prompt.
  2. Type in “AppData”, then click on OK or press enter.
  3. Click on the Local folder and select Roblox.
  4. Right-click on the Roblox folder and delete it, as shown above.
    File Manager
    Access File Manager (Image by eXputer)
  5. Lastly, to reinstall Roblox, visit the official Roblox website download link.

If you are not using a Windows device, go to your designated app store and uninstall it from there. Similarly, to install it again, press the install button.

Contact Roblox Support 

If nothing seems to work, then contacting Roblox Support might be your only option at this point. I understand that it would be extremely frustrating since the support team takes at least a couple of hours to respond. 

I would advise you to file the complaint descriptively and remain patient as Roblox Support gets back to you. They will be able to properly analyze your issue and provide you with the best solution.

My Thoughts on the Roblox Connection Error

Although Roblox is not a new game, its community is massive and still growing. And as this community grows, the developers should have fixed errors such as these a long time ago.

There have been reports flooding in the Roblox developer forums from players regarding the connection issues. Here are some of them I came across: 

From the looks of it, Roblox developers have acknowledged these connection issues and announced outages across the game servers. 

I’m disappointed that people still face these errors to this day, and I hope the devs start being more active when it comes to patching up their game. Until then, I would be glad if I helped you solve your Roblox Connection Error.

FAQs

How do I keep Roblox from crashing?

There are multiple things you can do. We have a dedicated article on the matter that you should check out.

Why am I banned on Roblox error code 279?

No. This error usually indicates connection problems. Often, your connection to the game server is blocked or prevented. This could happen because of various reas

Here are some more Roblox error fix articles for you to discover:

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Haider Khan is our error guides writer who loves to tinker around with operating systems and game files to find practical solutions to video game issues. He then crafts easy-to-follow error fix guides based on his findings. He’s also a Battlefield veteran who likes to rack up some Ws in his spare time. Learn some more about his gaming journey on his Steam profile. Experience: 3+ Years || Education: Bachelor's in Journalism || Successfully Troubleshot Over 200 Games || Mainly Covers Error Fix & Game Settings 

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