How To Fix Valorant Platform Error [2023]

Here's how you too can fix the Valorant platform error in no time!

The Valorant Platform error is a common issue that can occur while playing Valorant, a popular first-person shooter game. The error typically appears when there is an issue with the game’s servers or the player’s internet connection which can be very frustrating for the consumers. The error tends to appear on the platform when logging in hence the name. This error has simple fixes, but if you can’t resolve an issue, watch for official announcements, as the problem may be out of your scope.

Key Highlights

  • The Valorant Platform error is a common issue that can occur while playing the game.
  • The error can be caused by issues with the game’s servers or the player’s internet connectionIt can prevent players from logging in, cause the game to crash, or prevent players from connecting to matches.
  • Restarting the computer and internet connection may resolve connectivity issues. You may also need to check the Valorant server status to confirm if there are any maintenance activities ongoing.
  • If none of these methods works, report your problem to Valorant support and look for any announcements.

What Is The Valorant Platform Error?

This is a common issue that can occur while playing Valorant, a popular first-person shooter game. The error typically appears when there is an issue with the game’s servers or the player’s internet connection which can be very frustrating for the consumers. Most of these have simple Windows fixes, but if you can’t resolve an issue, just watch for official announcements, as the problem may be out of your scope. It is a generic message which can be frustrating for the consumers.

If there are any connectivity problems with the gaming client, Valorant will display the ‘platform error’ message. In contrast to other errors produced when Valorant servers are unavailable, it is typically caused by the player’s internet or network gear. 

How to Fix Valorant Platform Error?

You can attempt a few fixes to resolve the Valorant platform error in Valorant, but if none of them works for you, you must get in touch with your ISP. Check Riot Games‘ Help website or Twitter account to determine whether the servers are down before attempting any potential remedies. Here’s how to resolve the Valorant “there was a problem connecting to the platform” error. The following are the methods:

Verify If Valorant Servers Are Online

If Valorant’s “there was an error connecting to the platform” error is being caused by server problems, check the Twitter account and other official accounts followed by the website. You simply need to wait till the servers are back online if the game is having issues. When there are any outages, the support team tweets, and they also let gamers know when the servers are up and running again.

When you encounter a problem and nothing else seems to work, you can also visit the official support website to see if any planned maintenance is available; their professional personnel will always be there to assist you around the clock. 

Valorant Twitter Feed
Valorant server status

Restart Riot Vanguard And Valorant

You can try to resolve the Platform Error by simply restarting the riot vanguard and valorant servers. Following are the steps to do it:

  1. Exit Valorant Server Completely. 
  2. To right-click your Taskbar.
  3. Click “Device Manager.”
  4. Look for Riot Vanguard and other “Riot”-beginning procedures.
  5. Click “End Process” by right-clicking on each Riot process.
  6. To check whether the problem still occurs, launch Valorant and restart your game.
Task Manager
 Restart Riot Vanguard and Valorant

Updating Network Drivers

Sometimes using a previous version of Valorant can cause friction between the server and the old version, leading some functions to misbehave and cause errors.

Updating the network drivers will ensure gameplay and allow all the new features to work seamlessly. Usually, the updates are automatically available online, but in some cases, you might need to look for them manually. Here’s how to do it:

Identify Your Network Hardware

Identify your network hardware by opening the Device Manager in Windows and navigating to the “Network adapters” section, causing a list to appear. 

Update To The Latest Drivers

After identifying your network hardware, visit the official website and download the latest drivers. Keep in mind your specific hardware model and operating system while doing so. 

Once you have downloaded the new drivers, install them on your computer. This can be done by running the downloaded file and following the installation wizard. Read all the instructions carefully and proceed to the next steps. If the issue persists regardless, contact valorant support.

Restart Your PC

Restarting your computer after installing the updated drivers will guarantee that the modifications take effect. Also, this will aid in removing any incompatible programs that could be to blame for the Valorant Platform problem. Increase the reliability of your connection and lessen the chance of network-related issues like the Valorant Platform error by upgrading your network drivers. It is advised to update your drivers often to maintain your system’s security and the hardware’s functionality.

Flush DNS

Flushing the DNS will help you out any IP addresses or other DNS records that are stored in your cache. Performing the “flush” will help you resolve several security, internet connectivity, and other issues that can cause problems for Valorant. Here’s how to do it:

  1. Click on the “Windows button.”
  2. Type “Command Prompt” 
  3. Click on Run As Administrator
  4. Select Yes if asked whether to allow Command Prompt to change your computer.
  5. It would help if you now have a new black screen window.
  6. Type “ipconfig /flushdns” and press Enter.
  7. Type “ipconfig /registerdns” and press Enter.
  8. Type “ipconfig /release” and press Enter.
  9. Type “ipconfig /renew” and press Enter.
  10. Type “netsh winsock reset” and press Enter.
  11. Restart your computer.
Command Prompt
Flush DNS

Change Your DNS

Network issues might cause the “there was an error connecting to the platform” error in Valorant. You should consider changing your computer’s or router’s DNS to see if it helps. Login to your router and head to the setup page. Leave all existing settings intact and change your primary and secondary DNS to any of the following:


You can install an app by Cloudflare that can toggle OpenDNS on or off. Head to and download the app for Windows. Once installed, toggle it on and try playing Valorant.

Use a VPN

Using a VPN might also help you fix this error by altering your game’s region. Networking restrictions in some countries may cause the error. A VPN can bypass those server restrictions and let you experience smoother gameplay.

Valorant Support

If none of the mentioned methods works, you could contact valorant support for assistance. Valorant support customer representatives will be ready to cater to you around the clock.  

Submit a Request
Valorant Support Request

Ending Words

Valorant Platform Error” is a common and infuriating problem but has a few easy solutions. You must check your internet connection for updates that may be causing the issue. Always look for official announcements on Valorant’s official social media platform.

Other Valorant Error Guides covered on eXputer: 

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Haider Khan

PC gaming geek with three years of content writing experience - covering Video Game Settings, and errors across all devices.

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