Apex Legends Mobile Not Compatible [SOLVED]

Apex Legends is an IP that needs no introduction to the genre of Legendary character-based hero shooters. However, Apex Legends Mobile definitely does—the freshest big release in the mobile gaming space. The latter is looking to compete with the likes of Call of Duty: Mobile and Player Unknown’s Battlegrounds, and it’s easy to see why. With that said, the battle royale’s recent launch isn’t going as smoothly as most expected. The Apex Legends Mobile not compatible hassle has been preventing users from downloading and installing the title to boot. 

This, of course, is nothing but undesirable for days on end, so players are left fairly frustrated over not being able to even play the FPS. However, there are a couple of things that you can employ to get the better of this irksome bother and hop right back into playing. We’ll be dropping all the potential solutions for the matter at hand, so you can be flexible with your options and try everything you can to fix the game. 

More From eXputer: Apex Legends Infinite Loading Screen 

Let’s dive right into this guide without any further ado. 

What is the Apex Legends Mobile Not Compatible Issue?

Apex Legends Mobile Not Compatible Error In Action
Apex Legends Mobile Not Compatible Error In Action

The Apex Legends Mobile not compatible issue first originated when the developer—Respawn Entertainment—announced the closed beta of the battle royale. At that time, only a select number of people were able to nab a spot for themselves and the rest, unfortunately, had to sit it out.

However, even those players who grabbed their spot in the closed beta of Apex Legends Mobile found it incredibly hard to play the game. 

It was this pertinent error that stopped them from downloading and installing Apex Legends Mobile. Upon opening the Google Play Store and, subsequently, the official Apex Legends Mobile app page, the Play Store interface says, “Your device isn’t compatible with this version.”

Now that this thrilling first-person shooter is out officially since 17 May, people have been longing to try out the next best thing in the mobile gaming domain. 

To their unfortunate surprise, a number of players are still getting the Apex Legends Mobile not compatible hassle despite the title’s full release. From the looks of it, an incompatibility of the device is in order that’s preventing people from grabbing the mobile iteration of the fast-paced battle royale.

Now, this reason can either be genuine in the sense that the mobile phone you’re using doesn’t comply with EA’s compatibility standards.

Or, and we have our money on this one, there’s an issue with your device that’s causing this error prompt to surface on your screen. If you have a smartphone with moderate to reasonable specifications, such as the Redmi Note 10, or even perhaps a flagship-level Android phone, then you should be able to download Apex Legends Mobile just fine. 

People often ask why is Apex Legends Mobile not compatible and they’re usually not clear on why a high-end device would be having issues such as these. If that turns out to be the case, there’s a strong likelihood of a bunch of things out of place on the device. 

From what we can gather, this issue is affecting only a select number of phones, such as the Samsung Galaxy S20 Ultra, OnePlus 8 Pro, OnePlus 5, Asus ROG Phone II, and even the Xiaomi Mi 5c.

There might be other phones in this list of especially influenced devices as well, but do acknowledge that the blame shifts more to the side of the app’s optimization rather than the hardware you have.  

With that said, it’s not like you’re worried about something like the No Servers Found issue in Apex Legends, which is far more complicated. A simple adjustment here and there and you’ll be up and gunning with the best heroes in the FPS in no time. Let us get right down to the business end of this guide and show you how to resolve the compatibility bother in question. 

How to Fix Apex Legends Mobile Not Compatible Error

The following is our hand-picked collection of the best ways there are to hop into Apex Legends Mobile and negate the compatibility gap in-between painlessly. Be sure to follow until the very end for the best results. 

Also Read:  Apex Legends Engine Error.

Check Whether Your Device is Supported by EA 

The publisher of the game, Electronic Arts, has created a blog post on its official website that tells users which manufacturer devices are compatible with Apex Legends Mobile. Some of the most prominent ones of the bunch are given below. 

  • Vivo
  • Oppo
  • Huawei
  • Motorola
  • Samsung
  • Lenovo
  • Xiaomi

Apple and OnePlus also fall on this list, but devices of these companies with 2 GBs of internal memory won’t make the cut. However, the companies mentioned above will do for Apex Legends Mobile, even if it’s a smartphone with 2 GB RAM. As for the minimum specifications required to run the battle royale FPS, check out the entries below. 

  • Processor: Snapdragon 435/ Hisilicon Kirin 650/ Mediatek Helio P20/ Exynos 7420
  • Operating System: Android 6.0
  • Graphics: Open GL 3.1 or Higher
  • Storage: 4 GB Free Space
  • Internal Memory: At Least 2 GB RAM

With all of this being said, most newer devices that were launched in the previous 5-6 years should be able to get the game running without breaking a sweat. If you don’t have an awfully dated mobile phone that came out 9 decades ago, you should be fine. 

In addition, this also means that there’s something wrong with your device that we need to dig out. Let’s continue the read and check out what measures you can take to hop back into playing the mobile version of Apex Legends.

Look for an Available Device Update 

One of the first things that you should keep an eye out for is a system update of your mobile phone when such an error surfaces on your end. More often than not, a software update is in the line waiting to bump up your phone’s functionality, but since we haven’t tended to it yet, we turn out facing the Apex Legends Mobile is not compatible with this device issue.

On your Android phone, go into your “Settings” system app, and look for the “Update” section. Depending on the specific make and model of your Android smartphone, this portion of the device’s settings should be at the top somewhere. You may as well search for it individually using the provided search bar. 

Apex Legends Mobile not compatible
Getting into the update portion of the phone

The next step is to simply check whether there are any impending updates waiting in the pipeline for you. Download any available updates accordingly and make sure to go forth with the installation in a complete manner.

We will recommend rebooting after trying every listed method in this guide, but since that is taken care of already during the update installation, you can rest easy for now.

Downloading the latest update
Downloading the latest update

Once your phone has been fully updated to the latest version, try going into the Google Play Store to download Apex Legends Mobile. Hopefully, you won’t be seeing that woefully familiar error prompt again, but if you still manage to do it, keep on reading to try more potential fixes.

Remove Play Protect Restrictions From Google Play 

The next fix in line pertains to removing certain Play Protect restrictions from the Google Play Store application. Doing so has helped some players download and install Apex Legends Mobile and negate this irksome error painlessly.

To get started, launch Google Play on your Android phone, and tap on your profile picture in the top-right corner. This will reveal more options on the screen for you, making it easy to click on “Play Protect.”

Tapping on the "Play Protect" option
Tapping on the “Play Protect” option

Once done, you will be taken to another page on your Android phone. Here, click on the gear-shaped “Settings” icon in the top-right corner of the screen to get to the next step. If you’re after a more visual explanation, check out the screenshot below. 

Why is Apex Legends Mobile not compatible
Tapping on the “Settings” icon

The final step is to simply toggle off the relevant Play Protect settings on your Android smartphone. The screenshot below will clarify which options to disable and finalize the process with. 

Apex Legends Mobile not compatible
Toggling off the Play Protect Settings\

That’s about it for this potential solution. Make sure to reboot the device as soon as you’re done to properly apply your changes to the operating system. Once done, check out the application on the Google Play Store and see if it’s working now or not. If you still can’t download Apex Legends Mobile, keep on reading to pursue other measures. 

Clear the Data and Cache of Google Services Framework

The Google Services Framework utility is one of the most essential processes present inside an Android device. It allows for most of the activities on your smartphone to take place, such as loading up and running an Android app. In addition, the service also takes up the hefty responsibility of managing Google applications, especially the ones that came preinstalled on your device. 

If you’ve had your phone for some time, we recommend clearing out the data and cache of Google Services Framework.

Some players have been able to download Apex Legends Mobile just by implementing this easy strategy, so it’s definitely worth a shot. We’ll outline how you can do this in the following steps. Make sure you follow the provided instructions carefully for the best results. 

  • The steps ahead are particularly for Redmi devices, but the basics in this respect are more or less identical for every Android device.

1. The first step is to open the Google Play Store app on your Android smartphone. You can do this in whatever way you feel comfortable, either from the home screen or by searching for the utility individually. Once done, look for the “Apps” section. 

Why Apex Legends Mobile is not compatible
Tapping on the “Apps” area

2. Clicking on “Apps” will lead you to another page. Click on “Manage apps” here to get to the next step.

Apex Legends Mobile not compatible
Selecting “Manage apps”

3. After the previous step, you will be taken to a page where all present applications will be listed. Look for the relevant app here and click on it, as shown in the screenshot below to get to the next step. 

Selecting the "Google Services Framework" Utility
Selecting the “Google Services Framework” Utility

4. In this second last step, look for a button that would say something like “Clear data.” This is something that’s bound to be on your phone. 

Tapping on the "Clear data" Option
Tapping on the “Clear data” Option

5. After clicking on “Clear data,” select “Clear all data” and you’ll be done in a moment’s time. 

Why is Apex Legends Mobile not compatible
Clearing All the Data of the Google Services Framework Utility

You’re not quite done yet. You now have to restart your Android device to make sure the changes are applied comprehensively across the board.

Once the PC boots back on, try heading into the Google Play Store and confirm whether Apex Legends Mobile is finally compatible to download or not. If it still isn’t, keep on reading to pursue other potential solutions. 

In Addition: FIXED – Apex Legends Update Stuck on Preparing [2022].

Clear the Data and Cache of the Google Play Store

Similar to how we cleared all the data of the Google Services Framework in the section above, we’ll be repeating the process for the Google Play Store in this potential fix. It’ll also be for the same reason as the last method.

The Play Store app can get convoluted with a ton of unnecessary data if things linger on for a lot of time. In that case, you have to tend to the application manually and clear its data to restore balance. 

Follow steps 1-3 in the “Clear the Data and Cache of Google Services Framework” subtitle first to get to the relevant section on your mobile phone. Once done, replicate the guidelines outlined below.

1. After accessing the list of applications installed within the “Manage apps” section, look for the “Google Play Store” app. As soon as you locate it, tap on the entry to get to the next step. 

Selecting the Google Play Store App
Selecting the Google Play Store App

2. After selecting the Play Store app, you will be taken straight to the management section of the service. Here, simply click on “Clear data,” as shown in the screenshot below to get to the next step.

Tapping on the "Clear data" Option for Google Play Store
Tapping on the “Clear data” Option for Google Play Store

3. After clicking on “Clear data,” select “Clear all data” and you’ll be all done. 

Why is Apex Legends Mobile not compatible
Clearing All the Data of the Google Services Framework Utility

Great going so far! You’ve successfully cleared the data of the Google Play Store app. The only thing left to do now for this whole potential solution to the Apex Legends Mobile not compatible scenario is restarting your Android device.

Go forth with that and launch the Google Play Store on your phone to see if you can get Apex Legends Mobile now. If not, then we’re afraid you haven’t much left to do apart from one thing.

Download and Install an Apex Legends Mobile APK

If you cannot get Apex Legends Mobile from the Google Play Store, it might be worth downloading its APK instead. This is also known as sideloading an application, which basically means installing it from a third-party source. 

Feel free to make your way to APK Pure for a quick and easy download of the battle royale shooter. We must warn you that the developers advise against this practice for lack of official developer support.

Therefore, do acknowledge all the pertinent risks before diving right into the title with its APK method. You don’t want more problems with the game than you already have.

Another way that several similarly troubled people have employed to enjoy Apex Legends Mobile on their flagship-level phones is through TapTap. This mobile-based client serves as a haven for users who cannot get their games of choice from Google Play.

According to this Reddit forum, (now deleted) many users with the Samsung Galaxy S20 Ultra—a top-of-the-line device with Android 12—plunged to TapTap after having their fair share of run-ins with the Google Play Store. This third-party software isn’t available to download from the mainline Android marketplace and has to be grabbed separately from the official TapTap website.

  • Make sure that your Android device is capable of installing applications from unofficial sources. If you haven’t done this before, it will be necessary to enable the feature in question from your device’s “Settings.”
Downloading the TapTap Client on Android
Downloading the TapTap Client on Android

After installing TapTap on your Android phone, use the in-app interface to look for Apex Legends Mobile. The search results will bring the app to the forefront of your screen. Follow the on-screen instructions to then start downloading the massive title. Wait until the download completes and launch the app once it finishes. 

Want to know the best part? You can delete the TapTap client after installing Apex Legends Mobile on your Android device.

It’ll be as if you never installed the third-party marketplace software in the first place. This, by far, is the most definitive fix to the Apex Legends Mobile device not compatible bother. Try it on your end and let us know how it goes.   

Wait for the Update Roll-Out

It’s nothing but absurd that people with high-end devices like the Samsung Galaxy S20 Ultra cannot download Apex Legends Mobile.

After all, the owners of these smartphones paid top dollar to have the best mobile experience possible, so it’s truly obnoxious to discover that devices like these are deemed “incompatible.” On the contrary, though, this is just a bug that needs to be ironed out and is no more than a glitch.

Of course, your $1000 device is bound to receive support for the best apps and games in the business, so there’s no point in feeling about not being able to play the title for now. Respawn Entertainment is regarded in the community to leave out some major bugs, issues, and crashing problems in Apex Legends and it appears that history has repeated itself with the mobile interpretation of the first-person shooter. 

Keep pace with the official Twitter handle of the developers to stay up to speed on every update and relevant Tweet.

If you cannot wait until then, it would seem that sideloading Apex Legends Mobile through the TapTap app is the only way forward. People have found this methodology to work on their respective smartphones, so it’s a definitely a sure-fire way of playing the game at the moment. 

Unfortunately, you’ll have to wait a bit until more error-fixing updates roll out and fix Apex Legends Mobile so it can be downloaded from the Google Play Store.

Our Thoughts on Apex Legends Mobile 

Apex Legends Mobile isn’t the first live-service battle royale shooter to make landfall in mobile gaming, but it’s definitely one of the flashiest so far.

You get to experience some of the most iconic legends in the title and immerse yourself into strategic and tactical squad play. The game is also fond of going back and forth between the two different camera viewing modes—third-person and first-person alike, so it’s truly a nice hybrid and a first-rate shooter with tons of features. 

Each Legendary hero features special abilities and a distinct style of play that you will have to invest some time in to master. Otherwise, playing each character at a superficial level is also something that you can do, but there’s nothing better than bossing your opposition with insane skills and robust gunplay, all of which happen to be the core of Apex Legends Mobile. 

As you level your different characters up and keep playing consistently, you’ll identify evolving tactics and reliable strategic combinations to come out on top of your foes each time you set foot in the arena. Players who are well-versed with the desktop version of the title won’t find it any difficult to get accustomed to its mobile interpretation, so there’s that as well. 

Moreover, what makes the squad-based shooter full of life and entertainment is its unpredictability corner. You never know what you’ll find waiting for you right around the corner. Perhaps, it’s Gibraltar with his Defensive Bombardment ability toggled on, ready to absorb your attacks like mere tickles.

Apex Legends always makes you stay on the tip of your toes in this regard as you indulge in the exhilarating action of the FPS and move around fluidly with all the smooth controls it boasts.

In addition, Respawn Entertainment, having a live-service game in the cards, tends to keep the title consistently updated. There’s no flicker of doubt that Apex Legends Mobile will follow suit. 

As more and more heroes are announced and newer additions get introduced to the game world, you’ll be put to the test and your adaptability will be gauged. As iterated earlier, novel Legends each arrive with an unseen set of abilities that you will have to become an expert in to thrive in the fiercely competitive domain of Apex Legends Mobile.

With all of that being said and done, the title leaves no stone unturned in terms of having a heavily optimized user interface for mobile and custom-built controls. Still, the Apex Legends Mobile not compatible issue seems to be surfacing for all the wrong reasons, leaving players overly distraught in its wake.

We’ve gone over what exactly this error is and what you can do in order to get rid of it. At the end of the day, if there’s nothing out there that has worked for you and the “Your device isn’t compatible with this version” isn’t ceasing to exist, you will have to opt for another mobile phone—it’s just the hard truth of the matter at hand.

Do let us know down in the comments section whether you were able to get the title working or not. eXputer wishes you good luck! 

Before You Go: Apex Legends Party Leader Quit, Party Not Ready

Matt Hunter


With four years of experience as a tech writer on a multitude of websites, Matt Hunter currently reports to eXputer with the latest in gaming.