FIXED: Valorant Error Code 7 [Quick Guide]

You can solve Valorant Error Code 7 By Changing Your Account Region, VGC Startup Type, Contacting Customer Support, and more!

Valorant players often report encountering Error Code 7 when attempting to log in to play the game. Most of the time, it occurs when the servers are under maintenance or when a user’s account is banned due to unethical practices or behavior. In any case, I have a few methods you can use to combat the pop-up.

The error message says: “There was an error connecting to the platform. Please restart your game client.”
Valorant error message
Error Message in Valorant (Image by eXputer)
Key Takeaways

Here’s a list of solutions that will resolve Error Code 7:

  1. Check Server Status for Valorant.
  2. Verify that your Account’s Region is correct.
  3. Change the VCG startup type to Automatic.
  4. If you are suspended, contact Customer Support.

Check The Server Status

Error Code 7 in Valorant is closely tied to the servers. So, the first thing I recommend you do is check if they are up and running. Simply because if the servers are down or under maintenance, it’s easy to run into this problem.

checking for error 7
Checking Valorant’s Server Status (Image Captured by eXputer)

Firstly, visit Valorant’s Service Status site set up by Riot Games. Enter your region and check the Current Messages for any active issues. If there are any, there’s nothing to do but wait until they’re resolved. Otherwise, move forward with the methods. I also recommend checking the Official Valorant Twitter for any server-wide issues.

Check Your Account Region

Valorant accounts have region-lock restrictions, permanently binding them to the region in which they were created. Riot imposes various limitations on you based on your region. So, if your account’s region does not match where you are playing from, you can encounter Error Code 7.

Follow the steps below to correct your account region:

  1. Log in to your Riot Games account.
  2. Under Region/Country, check if the correct region is selected.
  3. If it’s not, go to Riot Games Support.
  4. Log in > Scroll down to change it via the Support Tool.

Sometimes, this won’t work. In this case, do it manually by submitting a ticket to Riot Support.

Change VGC Startup Type

VGC is an essential service used by Vanguard. As it’s kernel level, Vanguard needs these services to function. The problem is that it can sometimes crash or not load up, a problem many players have encountered. Thankfully, it’s a simple fix. All you have to do is manually change VGC’s startup type to automatic.

Here’s how to do it:

  1. Type ‘Services’ in the Start Menu > Press Enter.
  2. Scroll down and find the VGC Service.
  3. Right-click on it > Click Properties.
  4. Choose Automatic from the Startup Type dropdown menu > Click OK. 
 Changing Startup Type (Image by Exputer)
Changing Startup Type (Image by eXputer)

Once done, restart your computer to implement the modifications.

Contact Riot Games Support In Case Of A Suspension

One of the reasons behind Error Code 7 is an account suspension, as given by Riot Games. If your account is indeed suspended, there is not much you can do on your end. But, if you think the suspension was unfair or incorrect, you can bring the issue up with Riot Games Support.

Here’s how you can submit a support ticket:

  1. Visit Riot Games Support.
  2. Log in > Scroll down to find the ‘Submit a Ticket’ button.
  3. Fill out the fields and describe your problem.
  4. Click ‘Submit’ > Wait for a reply via Email.

My Final Verdict

Error Code 7 in Valorant has been uncommon because it generally signals a server outage or a suspension. When researching, I only found a couple of threads on Reddit and Valorant Forums detailing the issue. So even though the issue hasn’t been widespread, sometimes it becomes so due to problems from the server side. 

When it doesn’t, however, it’s easy to get past. Even the Mega Error Help Article by Riot Support lists one of the reasons as ‘Couldn’t connect to session service.’ This essentially signals a connection problem. For this, as I have discussed, checking for any ongoing maintenance or server-wide issues would be the ideal first step.

But if the servers are up, it’s probably some system conflict causing the issue. In this case, I have covered the causes and their solutions in detail. So, I don’t believe you’ll have any problems following through.

Lastly, I suggest contacting Valorant Support for personalized help if you can’t resolve the problem. Additionally, you can also try voicing it to the Official Riot Support Twitter account for slightly better response times.

FAQs

What is error code 7?

Players commonly encounter the error when the servers are down or undergoing maintenance activities.

What to do if my account gets banned or suspended?

If the error occurs because your account is temporarily suspended or if your IP is banned due to some violation of rules, contact Riot Games Support. Then fill out the form, submit a ticket, and describe your problem to them.

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Haider Khan is our error guides writer who loves to tinker around with operating systems and game files to find practical solutions to video game issues. He then crafts easy-to-follow error fix guides based on his findings. He’s also a Battlefield veteran who likes to rack up some Ws in his spare time. Learn some more about his gaming journey on his Steam profile. Experience: 3+ Years || Education: Bachelor's in Journalism || Successfully Troubleshot Over 200 Games || Mainly Covers Error Fix & Game Settings 

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