Hearthstone Deck Tracker Not Working – [All Fixes 2023]

Fix The Hearthstone Deck Tracker Not Working By Running Hearthstone Death Tracker As An Admin, and Setting Up The Log.config Manually

For those Hearthstone players who frequently switch decks and may forget which cards they currently have or have removed, Hearthstone Deck Tracker is the ideal solution. However, the Hearthstone Deck Tracker is not working for several players. Don’t worry, though. I’ll get to the bottom of this and help you fix the issue. 

Hearthstone Deck Tracker Not Working Fix
Hearthstone Deck Tracker (image by eXputer)
Key Takeaways

Here are a couple of fixes for the Hearthstone Deck Tracker not working problem:

  1. Check for updates frequently
  2. Run Hearthstone Death Tracker as an Admin
  3. Reboot the Hearthstone Deck Tracker
  4. Set Up the Log.config Manually
  5. Visit the Official Hearthstone Deck Tracker (HDT) Forums
  6. Go to Hearthstone Deck Tracker’s FAQs
What’s the Deck Tracker? This tool assists players in keeping track of their cards, opponent cards, and deck statistics – making it an essential add-on for those who devote significant time to Hearthstone.

Update The Hearthstone Deck Tracker App

If you are experiencing issues with Hearthstone Deck Tracker (HDT), one of the first steps to resolve them is to check for updates. Updates often include bug fixes and compatibility improvements that can help address your problems. Here’s how to check for and apply updates:

  1. Open the HDT application on your computer.
  2. Look for an “Updates” or “Check for Updates” option within the application’s settings or preferences menu.
  3. Click on this option to initiate a check for updates.
  4. If an update is available, follow the on-screen prompts to download and install it.

Alternatively, you can manually check for updates on the official HDT website:

  1. Visit the official Hearthstone Deck Tracker website.
  2. Look for a dedicated “Download” or “Updates” section on the website.
  3. If a new version is available, download it from the official source.
  4. Follow the installation instructions provided with the update to ensure it is correctly applied.

It is also important to note that HDT issues can sometimes be related to an outdated Hearthstone client. Be sure to have the latest version of Hearthstone installed on your computer. Blizzard often releases updates and patches that may affect HDT’s performance.

Checking for updates is a vital step in solving any error. Personally, I have solved many errors just by updating the relevant applications.

Run Hearthstone Death Tracker as an Admin

Have you started a new game of Hearthstone but can’t see your overlay? It may be hidden or not visible for some reason. Don’t worry. There’s a simple solution. Try running Hearthstone Deck Tracker as an administrator.

Several users in the Hearthstone community have reportedly fixed this issue by simply running the app as an administrator.

Running HDT as an administrator can help it access necessary game data and settings for proper functioning. If you are experiencing issues with HDT, these steps may resolve them.

Run Hearthstone as an administrator by reading our guide written by our expert error guide writer, Haider Khan.
HDT run as administrator to fix Hearthstone Deck Tracker not working
Run Hearthstone Deck Tracker as an administrator ( image by eXputer)

Reboot the Hearthstone Deck Tracker

If the abovementioned solution doesn’t work, you can try rebooting Hearthstone Deck Tracker (HDT).

Although it’s not a commonly used troubleshooting method to fix HDT issues, it can be helpful in certain situations where the application is experiencing temporary glitches or system resource management problems.

You can also Restart your computer if rebooting HDT doesn’t fix the issue.

Set Up the Log.config Manually

Setting up the log.config may seem complicated, but it’s quite simple. Hearthstone needs a log.config to enable certain logs, which allow Deck Tracker to collect information about your games. 

  • Press Win+R to open the run dialog box and paste %LocalAppData%/Blizzard/Hearthstone.
  • Create or open the log.config file with a text editor.
  • Replace the current content with the provided content.
  • Finally, restart Hearthstone to complete the process.
Hearthstone Deck Tracker not working
HDT (image by exputer)

In my experience, doing this instantly solved the error. This solution might look a little complex, but it is not, and it gets the job done.

Visit the Official Hearthstone Deck Tracker (HDT) Forums

Example forum HDT
Example of a Hearthstone Deck Tracker forum (image by eXputer)

If you’re having trouble with HDT, checking out forums and community discussions can be a great way to find solutions. The advice and support provided by other users can be invaluable for troubleshooting. Here are some tips for using these resources effectively:

  • Search for Existing Discussions
  • Ask for Help
  • Stay Informed

Visit Hearthstone Deck Tracker’s FAQs

Hearthstone Deck Tracker FAQs (image by eXputer)

I sincerely hope you have found a solution to your Hearthstone Deck Tracker problems in our comprehensive guide. However, I am aware that some problems are a bit more complex.

So, if you are still facing issues, go to the Hearthstone Deck Tracker FAQs. This page is updated regularly, and there is also a section where you can report any specific issue and hopefully get to the solution. 

My Thoughts On Hearthstone Deck Tracker Not Working

I know how frustrating this error must be since its cause is ambiguous.

The application gets updated every now and then, so this issue will be resolved fairly quickly. However, the workarounds I’ve suggested will help you get things rolling without waiting for an official patch. These fixes are tested and proven to be working, so rest assured, you’ll be solving your issue in no time.


Why can’t I use my deck in Hearthstone?

A major reason I’ve observed is if you attempted to import a deck from a deck builder website via a copy/paste code. As these codes may include invalid cards.

Can Blizzard detect VPN?

VPN use is not “supported” because Blizzard won’t help you set it up or approve it. However, they don’t prohibit it in most of their games.

Why is Hearthstone locked?

If you’re having trouble accessing your Hearthstone account, it could be because of a payment issue. Check your Transaction History to see if there are any outstanding payments.

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Hashim Muhammad Nadeem

Hashim is a Junior Error Fixes Writer at eXputer. Hashim has been obsessed with games ever since his Xbox 360 days. Whether it was shooting down zombies on COD Black Ops 2, racing past players in Need for Speed Most Wanted 2 or beating up Frieza in Dragon Ball Raging Blast 2. With more than 1,000+ hours of gaming, you can trust Hashim when it comes to fixing errors! Experience: 2+ years || Education: Bachelors of Data Science || Worked for ComputerVerge || Written 50+ Articles || Covers Error Fixes

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