Arrowhead CEO On Helldivers 2: “We’re Doing Our Utmost To Make It Right”

Helldivers 2 has been making waves across the industry for how amusing and fun it’s turned out to be, but despite all the fanfare, a large portion of the game’s player base is unable to play it to the full, no thanks to persisting bugs and a load of technical issues. Taking to the game’s official Discord server, the CEO of Arrowhead Game Studios — Johan Pilestedt — addressed the situation, apologized, and shed some light on some of the recent fixes pushed out for Helldivers 2. 

Thank you for your patience during the server maintenance. With it we deployed three ‘rapid-fixes’ aimed at improving the situation with rewards often not being handed out properly, login-issues, and server capacity.” 

To put it simply, Helldivers 2 currently has to put up with more players than it can actually bear. The primary login issue springs up when too many users are trying to delve into matchmaking at the same time. The Arrowhead CEO clarifies this in technical terms, saying that the studio recently bumped up the concurrent player capacity to 360,000, but evidently, there still wasn’t enough room for everyone to jump into the title. Hence, the issue still stands. 

Our services as well as our partner services have a rate limiter that denies connections beyond a volume per minute to prevent the entire system from failing. We managed to increase the rate limit from 10,000/min to 20,000/min and the total capacity of concurrent players was increased from 250,000 total to 360,000 total. This was however still not enough as the player count jumped to 360k after 5 1⁄2 minutes.”

Lastly, a technical glitch preventing player progression runs rampant as well in Helldivers 2, as noted by the r/helldivers subreddit, to which Pilestedt feels apologetic and assures players that they’ll be back on their feet soon. 

I know the progression issue is frustrating, especially for newer divers that want to unlock sweet gear. For now, please once again accept our sincere apologies for the issues you’re facing and rest assured, we’re doing our utmost to make it right,” affirms Arrowhead’s CEO. 

On a side note, the third-person shooter has “blown through estimates” over the course of its release, selling almost 1 million copies to date, Pilestedt confirmed in a post on X yesterday. They gave more information concerning the title’s development too, in case you missed it, saying that Helldivers 2 took almost 8 years to make. 

Other Content to Check Out: 

• Helldivers 2 Has Highest Concurrent Player Peak On Steam For A PlayStation Title
• Helldivers 2 Dev Promises To Constantly Add More Content For Free
• Helldivers 2’s New PC Patch Promises Matchmaking Improvement

Helldivers 2 came out on February 8, 2024, for the PlayStation 5 and PC, following its initial announcement during last year’s PlayStation Showcase.