Remnant 2 Crashing: 4 Best Ways To Fix It

You Can Solve Remnant 2 Crashing Issue By Verifying Its Game Files, Disabling Voice Chat Feature, Installing Necessary Programs, And Adding Its Exception In The Antivirus Software

After burning tons of hours in Division 2, when I first got my hands on Remnant: From the Ashes, it had a similar feel yet merged souls-like mechanics into the mix. I’ve beaten the original more than twice and intend to do the same with Remnant 2. However, players have been reporting Remnant 2 crashing problems either when they’re starting the game or while the game’s loading up a level. We’ll be exploring how you can fix this issue and get back to enjoying this stellar new entry into the Remnant franchise. 

Key Takeaways
  • Remnant 2 players are facing crashing issues in the game, and they’re clueless as to what’s causing this. 
  • The crashing issue is mainly occurring due to missing/corrupted game files, bugged voice chat feature, Razer software causing a clash with the game, and system antivirus software interfering with the game.

  • First, you have to make sure that your PC specification at least meets the minimum system requirements of Remnant 2 before proceeding to the fixes: 
    • CPU: Intel® Core i5-7600 or AMD™ R5-2600
    • System Ram: 16 GB RAM
    • GPU: NVIDIA® GeForce® GTX 1650 or AMD Radeon™ RX 590
    • DirectX® Version: 12
    • Storage Space Requirement: SSD with 80 GB available space
    • Internet Connection Type: Broadband Connection

  • You can solve Remnant 2 crashing issue with the following fixes: 
    • Verify Remnant 2 Game Files
    • Disable Razer Software And Services
    • Have Necessary Files To Play Remnant 2
    • Add Exceptions For Remnant 2 In Antivirus

Check Remnant 2 System Requirements

Now before we check out some fixes to resolve your crashing issue, let’s first make sure your PC can handle Remanant 2 in the first place. Remnant 2 is a fairly optimized game, and neither does it require you to have a beefy PC in order to run it. However, you’ll at least got to meet the minimum requirements for the game to run on your PC. 

Minimum Requirements For Remnant 2

  • CPU: Intel® Core i5-7600 or AMD™ R5-2600
  • System Ram: 16 GB RAM
  • GPU: NVIDIA® GeForce® GTX 1650 or AMD Radeon™ RX 590
  • DirectX® Version: 12
  • Storage Space Requirement: SSD with 80 GB available space
  • Internet Connection Type: Broadband Connection

Recommended Requirements For Remnant 2

  • CPU: Intel® Core i5-10600K or AMD Ryzen 5 3600
  • System Ram: 16 GB RAM
  • GPU: NVIDIA GeForce® RTX 2060 or AMD Radeon™ RX 5700
  • DirectX® Version: 12
  • Storage Space Requirement: SSD with 80 GB available space
  • Internet Connection Type: Broadband Connection

After comparing the system requirements to your system specifications, you’ll have a clear idea of whether your game is crashing due to incompatible hardware or any other problem.

If you are lacking to meet even the minimum requirements, there’s your reason for Remnant 2 to crash. If that’s not the case, check out the fixes I’ve listed below. 

Verify Remnant 2 Game Files

The first order of business is to verify whether your Remnant 2 game files are complete, as it is a major reason behind the crashing issue. 

If Remnant 2 is failing to start up, chances are your game files have either gone missing or become corrupted. This corruption or missing game files happens due to interference from your Antivirus software or 3rd party program like system cleaners.

Now depending on whether you own Remnant 2 on Steam or Epic Games, the process of verifying game files will differ. I’ve listed them both below for your ease. 


Here’s how to verify Remnant 2 game files on Steam: 

  1. First, go ahead and open up the Steam client and then locate Remnant 2 game from your games library. 
  2. Once you’ve located the game, right-click on its icon and select its properties.  
    Select Remnant 2 game properties on Steam
    Click on Properties (Image by eXputer)
  3. Within the properties, you’ll find the installation files tab on the left. Click on it and then you’ll need to click on the Verify Integrity of Game Files option.
    Verify Game Files for Diablo 4
    Select Verify Integrity of Game Files for Diablo 4 (Image by eXputer)

This will start the file verification process in Steam. Now, Steam will closely inspect your Remnant 2 installation folder and detect whether some files have gone corrupted or missing. Once the scan is over and Steam finds files to be replaced, it will automatically start downloading said files and replace them in the directory. You’ll be notified when the process is complete. 

Epic Games

Here’s how to verify your Remnant 2 game files in the Epic Game Launcher:

  1. You’ll need to open up Epic Games Launcher from either the taskbar or search it in the Windows Search. 
  2. After opening it up, you’ll be greeted by your game library. Here, you’ll need to locate Remnant 2 game. 
  3. Once the game’s located, right-click on the game icon and then click on Manage.
    Manage Games Epic Games Launcher
    Manage Option (Image by eXputer)
  4. After you click on Manage, you’ll see the Verify button inside the Verify Files section. Simply click on it to start the file verification process.
    Verify Game Files in Epic Launcher
    Verify Game Files in Epic

This will start the file verification process, which is similar to what Steam does. It’ll start scanning your install directory for Remnant 2 and see which files are missing or corrupted. Once it finishes the scan, it’ll download and replace those files. 

After you verify the game files for Remnant 2, try launching it and see if the Remnant 2 cashing error has subsided. This will fix your issues if you have files replaced by the respective launchers. If you still face this issue, move on to the next fix.  

Disable Razer Software And Services

Razer Central (Synapse) has previously caused issues in other GearBox games, and it’s highly likely that it’s causing Remnant 2 crashing error this time around too. If you’re using Razer peripherals, then this might be bad news for you. 

Quit Razer Applications
Exit All Apps (Image by eXputer)
  1. What you need to do is apply whatever customization you need to and save it to the device you have hooked up to your PC.
  2. Once the customizations are saved on a hardware level, close Razer Central and open up the taskbar. 
  3. In the taskbar, right-click on the Razer Icon and click on Exit All Apps. 

This will close down all the applications and services for Razer on your PC. After this, try launching Remnant 2 now and see if the issue is occurring again or not. 

The following is the name of files relating to Razer Central that cause a problem for Remnant 2:

  • C:\Windows\System32\RzChromaSDK64.dll
  • C:\Windows\SysWOW64\RzChromaSDK.dll
  • C:\Windows\SysWOW64\RzAPIChromaSDK.dll

Have Necessary Files To Play Remnant 2

Just like any other game you run on Windows, Remnant 2 needs you to install a few pre-requisite runtime software for the game to run smoothly. The absence of this software may give you runtime errors like “VCRUNTIME140_1.dll” is missing. If you don’t have these installed, you’ll likely face Remnant 2 crashing issue. Here’s what you need to do: 

Microsoft C++ Runtime Website
Download All Redist Software (Image by eXputer)
  1. First, you need to visit the Microsoft Visual C++ redist website.
  2. Download the latest redistributable software as well as older ones until 2012. 
  3. Once you’ve downloaded the appropriate files, simply install them. If they were already installed, click repair instead. 
  4. After installation of all files is done, restart your PC

Now launch Remnant 2 and check if you’re facing the crashing issue or not. 

Add Exceptions For Remnant 2 In Antivirus

Caution: This process contains disabling a protective layer from your system hence exposing it to potential threats. Only perform this fix with your internet off and any unknown storage devices unplugged to be safer.

One of the most prevalent causes of Remnant 2 crashing is the PC’s antivirus software. It restricts or blocks off the game’s access to your system resources, including the driver and the internet. Antivirus also sometimes reports false positives and removes one or two of your game files, which leads to crashing too. 

To check whether your antivirus is the problem, let’s disable Real-Time Protection for a few minutes. We’ll take the example of Windows Defender, as it’s the default antivirus on your system if you don’t rely on third-party software. Here’s how to do it:  

  1. First, open up Windows Security by looking it up in the Windows Search and then clicking on the first link. 
  2. Once you’re inside Windows Security, access the Virus and Threat Protection Tab on the left side. Here, You’ll need to click on the Manage Settings right under the Virus & Threat Protection settings.
    Virus and Threat Protection
     Click on Virus and Threat Protection Tab (Image by eXputer)
  3. After you access the settings for Virus and Threat protection, you’ll need to toggle off Real-Time Protection setting.
    Real-Time Protection Settings
    Disable Real-Time Protection (Image by eXputer)

After you disable Real-Time Protection, the Windows Defender will be completely disabled. Now you can go ahead and fire up Remnant 2. Play for a while and check if the crashing is occurring again. If it is, turn back Windows Defender protection, as it wasn’t the reason behind the crashes. 

However, if the Remnant 2 issue did subside after you disabled Windows Defender, this you’ve found the culprit. However, you can’t leave your PC unprotected, so simply whitelist the Remnant 2 game folder in the Antivirus settings to exclude it from being scanned by Windows Defender. Here’s how to do it: 

  1. As you are already inside the Windows Defender settings, simply scroll down and click on the option that says Add or Remove Exclusions, right under the exclusions section.
    Add or Remove Exclusions
    Click on Add or Remove Exclusions (Image by eXputer)
  2. Inside the exclusion option, you’ll spot the +Add An Exclusion option on top. You can click on it and then select the folder option.
  3. After this, simply browse to your Remnant 2 game directly and add it to the exclusion.
    Exclude PUBG Install Folder
    Add Folder Here (Image by eXputer)

Your Remnant 2 game will now be free from any sort of interruptions or problems caused by the Antivirus. You can easily play the game, and Real-Time Protection won’t cause any crashes. This process is almost similar in other antivirus software so you can perform it there as well.  

Did You Finally Resolve The Crashing Issue?

I’ve finally listed all the possible solutions for you to solve the Remnant 2 crashing issue on your PC effectively. If you’re still encountering this problem, you can always update your Nvidia or AMD GPU drivers or simply hit up Remnant 2 support page. Since the game just got released, it’ll be a while before there’s an official patch from the developers. Until then, I’m sure my guide was able to solve your issue and help you enjoy the game without any interruptions. 


How do I fix Remnant 2 from suddenly crashing to the desktop?

You can fix Remnant 2 crashing issue by simply updating your GPU drivers, disabling the voice chat feature, verifying its game files, and excluding the game’s folder in your antivirus settings.

What’s the reason behind Remnant 2 crashing on startup?

If Remannt 2 is crashing on startup, you either have very old GPU drivers, your game files have gone corrupted or missing, or Razer services on your PC are causing the disruption.

When will there be a patch for Remnant 2 to fix the errors?

Remannt 2 has recently been released, and the developers will soon patch any bugs or glitches in the game as more reports start to come in from the players.

Check out more Remnant 2 guides from eXputer: 

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Ayyoun Ali

Ayyoun is a Senior Writer & Editor for Error Fixes and Game Settings guides on eXputer. He’s been passionate about games and technology since he got his hands on his first console, the PS1. He’s got a Software Engineering background and loves to play games for entertainment and understand them from a technical perspective. He has a knack for uncovering solutions for the latest games and older ones and presenting them in easy-to-follow guides for his audience.  Experience: 7+ years || Education: Bachelor's in Software Engineering || Worked For VeryAli Gaming and IGN || Written 200+ Articles || Senior Editor For Game Errors & Settings

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