Arrowhead CEO On Helldivers 2: “We’re Doing Our Utmost To Make It Right”

This comes after the recent server maintenance downtime.

Story Highlights

  • Helldivers 2 is a new third-person shooter by Arrowhead Game Studios that came out only recently.
  • The game has had a marred launch because of technical issues plaguing the user experience.
  • Arrowhead CEO Johan Pilestedt has addressed the community, affirming that the team is hard at work.

Helldivers 2 has been making waves across the industry for how amusing and fun it’s turned out to be, but despite all the fanfare, a large portion of the game’s player base is unable to play it to the full, no thanks to persisting bugs and a load of technical issues. Taking to the game’s official Discord server, the CEO of Arrowhead Game Studios — Johan Pilestedt — addressed the situation, apologized, and shed some light on some of the recent fixes pushed out for Helldivers 2. 

Thank you for your patience during the server maintenance. With it we deployed three ‘rapid-fixes’ aimed at improving the situation with rewards often not being handed out properly, login-issues, and server capacity.” 

To put it simply, Helldivers 2 currently has to put up with more players than it can actually bear. The primary login issue springs up when too many users are trying to delve into matchmaking at the same time. The Arrowhead CEO clarifies this in technical terms, saying that the studio recently bumped up the concurrent player capacity to 360,000, but evidently, there still wasn’t enough room for everyone to jump into the title. Hence, the issue still stands. 

Our services as well as our partner services have a rate limiter that denies connections beyond a volume per minute to prevent the entire system from failing. We managed to increase the rate limit from 10,000/min to 20,000/min and the total capacity of concurrent players was increased from 250,000 total to 360,000 total. This was however still not enough as the player count jumped to 360k after 5 1⁄2 minutes.”

Lastly, a technical glitch preventing player progression runs rampant as well in Helldivers 2, as noted by the r/helldivers subreddit, to which Pilestedt feels apologetic and assures players that they’ll be back on their feet soon. 

I know the progression issue is frustrating, especially for newer divers that want to unlock sweet gear. For now, please once again accept our sincere apologies for the issues you’re facing and rest assured, we’re doing our utmost to make it right,” affirms Arrowhead’s CEO. 

On a side note, the third-person shooter has “blown through estimates” over the course of its release, selling almost 1 million copies to date, Pilestedt confirmed in a post on X yesterday. They gave more information concerning the title’s development too, in case you missed it, saying that Helldivers 2 took almost 8 years to make


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Helldivers 2 came out on February 8, 2024, for the PlayStation 5 and PC, following its initial announcement during last year’s PlayStation Showcase.

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Huzaifa, an Online News Editor at eXputer.com, is a video game industry aficionado with a talent for unearthing the juiciest stories for his beloved readers. Currently pursuing a Bachelor of Science degree in Data Science, he dives deep into the abyss of news, meticulously dissecting every tiny detail to serve his audience. When he's not unravelling breaking news, he becomes a master storyteller, conjuring up captivating tales from the depths of his imagination. With a wealth of experience as a Video Game Journalist, he's penned his mighty words for numerous other video game outlets, leaving no video game unturned and no pixel unexplored! Experience: 4+ Years || Education: Bachelor of Science in Data Science || Previously Worked at VeryAli Gaming & TheNerdMag || Covered 100+ News Articles

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