Diablo 4: How To Fix Crashing On PC [Updated]

You can fix Diablo 4 crashing issues on PC by running the game as an admin, verifying the game files, removing overclocking profile, and deleting dstorage.dll.

Diablo 4 crashing is a big headache for players. It happens when the game suddenly freezes and kicks you to your computer’s main screen. There are a few reasons why this might be happening. Sometimes, it’s because some important game files are messed up or missing, or your game software isn’t up to date.

Other times, it could be because your computer’s operating system or graphics card software is outdated. Regardless of what the root cause of the issue is, This guide aims to help solve your problem.

Key Takeaways

You can fix Diablo 4 crashing issues by applying the following fixes: 

  1. Update Game Client & Diablo 4
  2. Deleting dstoage.dll
  3. Remove Any Overclocks From Your System

Update Game Client & Diablo 4

First, let’s cover the most simple fix you can do to resolve the crashing issue. You might be running an outdated version of Diablo 4 for game sessions and never quite the game, ultimately missing out on an update. In this case, you simply need to restart the game client that you have Diablo 4 on and check for any updates. 

Now, Diablo 4 is available on both Steam and Blizzard’s Battle.Net client. Here’s how to keep your Diablo 4 updated on both of them. 

Steam

Steam usually keeps all your titles updated before you launch them. However, you’ll need to manually turn on this feature for Diablo 4 if you want to download and install the game updates as they are released.

Here’s how to update Diablo 4 on Steam:

Diablo 4 Auto Update on Steam
Turn on Auto-Update on Steam (Image by eXputer)
  1. First, you need to close the game and then quit Steam from the taskbar in the bottom right corner of your screen. 
  2. Once you close Steam > You’ll need to relaunch it through Windows Search or your desktop. This will let Steam restart and download any crucial client updates you might have missed. 
  3. After Steam opens up > you need to locate Diablo 4 in your games library > right-click on it > Select Properties. 
  4. Inside properties > you’ll need to head over to the Updates section > then right under Automatic Updates, you’ll need to select the Always Keep This Game Updated option from the context menu. 

After you’re done, access the download section of Steam, and if you see an update for Diablo 4, download and install it and then try running the game afterward. 

Battle.Net

On Battle.Net, the steps are also similar. Let me guide you through it. 

Here’s how to update Diablo 4 on Battle.Net Launcher: 

  1. Like the Steam method, you’ll have to close your game > Then quit Battle.Net from the taskbar on the bottom right of your screen. 
  2. After that > relaunch Battle.Net from Windows Search, allowing it to download and install important client updates.
  3. Once Battle.Net opens up > click on the Diablo 4 icon in the Favourite Games bat > Select the settings icon (Cogwheel) next to the Play button. 
  4. In the context menu that opens up > click on the Check for Updates option.
    Update Diablo 4
    Select Check for Updates (Image by eXputer)
  5. This will let Battle.Net Launcher check for updates. If updates are available, it’ll put them in the download queue and then install them afterward.

Once the updates are installed, launch Diablo 4 and verify if you’re encountering crashes. This is bound to solve your problem for good. 

Deleting Dstoage.dll

Caution: Remember, altering game files can potentially affect game stability or functionality, so proceed with caution and consider consulting official support channels or forums for additional assistance if needed.

If you encounter crashes while playing the intro video of Diablo 4 on your PC, a potential solution involves locating and removing a file named “dstorage.dll” from the main game folder. This specific file might be the underlying cause of the crashes.

To fix this issue:

  1. Navigate to the main game folder of Diablo 4 on your computer.
  2. Look for a file named “dstorage.dll” within this folder.
  3. Delete this file from the game directory.

Removing this file could resolve the crashing problem for you, as it did for other players in the community. However, it’s important to ensure you’re deleting the correct file and have a backup or can easily reinstall the game in case of any issues.

Remove Any Overclocks From Your System

Caution: Overclocking or Undervolting your CPU or GPU is a dangerous process that can permanently damage your hardware if not done right. This can also void the warranty of your CPU or GPU, so practice extreme caution if you want to go this route.

Being a PC gamer, you’re bound to be tinkering around overclocking your GPU or CPU to squeeze every bit of juice from your hardware. However, this doesn’t always work out, as some overclocking profiles can cause a clash with the games you’re playing. A similar situation could be happening with Diablo, causing it to crash. 

Now, depending on whether you’re overclocking your hardware from third-party software or your UEFI, you’ll need to revert it to its default speeds. Doing this will prevent your PC from overheating and crashing frequently in games.

My Thoughts 

Diablo 4 crashing is a widespread problem discussed on several forums, including Blizzard, Intel, Microsoft, Reddit, and Lutris.net. Some have even reported on OBS forums that Diablo 4 specifically crashes while steaming. 

The problem is so well known that the devs have put an official post on the Battle.Net support website to aid players in need.

Diablo’s official Twitter account also acknowledged these issues as they’ve been occurring since the game’s beta phase. I’m fairly confident that they’ve fixed these crashing issues at this point. 

https://twitter.com/Diablo/status/1636766112271724544?lang=en

FAQs

Why is Diablo 4 crashing on PC?

Various reasons, from missing/corrupted game files to outdated drivers, are causing this issue. You can follow our guide to address each one.

How can I stop Diablo 4 from crashing?

First, you need to identify if your system can run the game or not. If it can, then try the fixes mentioned in this guide to put a stop to this crashing issue.

I’m experiencing a black screen problem when I launch Diablo 4; what should I do?

Black screens usually happen when you have outdated or corrupted GPU drivers. Try updating or reinstalling them to fix this problem.

If you’ve solved crashing, check out our error fix guides for Diablo 4:

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Feedback From Our Fellow Gamers
Linnarria

I was experiencing crashing during the intro video. I could sometimes get it to go by rebooting and doing a ton of other stuff but it didn\'t always work. Then I found this article about deleting dstorage.dll and that totally stopped it well at least for this first time.

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Ayyoun is a Senior Writer & Editor for Error Fixes, and Game Settings guides on eXputer. He’s been passionate about games and technology since he got his hands on the PlayStation 1. He has a software engineering background and loves to play games from a technical perspective. He has a knack for uncovering solutions for the latest games and presenting them in easy-to-follow guides for his audience. You can keep up with his gaming activity on his Steam profile.

Experience: 7+ years || Worked For VeryAli Gaming and IGN || Education: B.S Software Engineering, Editing Mastery from Udemy.

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