The FTC Is Offering Refunds For Unwanted Fortnite Purchases

Only for unwarranted purchases made between January 2017 and September 2022.

Story Highlights

  • The FTC has announced to refund Fortnite players or their parents for any unwarranted purchases made between January 2017 and September 2022.
  • The precise refund amount depends on various factors and the number of people who file a claim.
  • The refunds will be taken from the FTC settlement Epic Games agreed on in 2022 to settle some allegations.
  • $245 million of the total $520 million has been allocated for the refund, and three requirements exist that consumers must meet to qualify.

The FTC recently announced that it will refund all Fortnite players or their parents for any unwarranted purchases between January 2017 and September 2022. The refund will be paid from the settlement that Epic Games and The FTC agreed upon to settle the former’s allegations by the government. $245 million of the total $520 million has been allocated for the refund, which will be given to consumers who meet specific criteria.

The FTC Refunds
About Fortnite Refunds – via The FTC.

In 2022, Epic Games was under allegations by the government that it had used “dark practices” to trick or manipulate players into purchasing various in-game items. The company had made it easy for even 13-year-olds and younger children to make unauthorized purchases, a violation of the federal law protecting children’s privacy. To make things worse, those who made a dispute had their Fortnite accounts locked

To settle these allegations, Epic Games agreed to pay $520 million, $245 million of which is now being used to refund Fortnite players or their parents who were victims of these deceptive practices. The FTC has set a few requirements that consumers must meet to qualify for a refund. These include:

  • You were charged in-game currency for unwanted purchases between January 2017 and September 2022.
  • Your child made in-game purchases using your credit card without your knowledge between January 2017 and November 2018.
  • Your account was locked between January 2017 and September 2022 after you reported unwanted charges from playing Fortnite to your credit card company.
Fortnite Shop
Fortnite Shop – November 4, 2021.

The FTC has already started sending emails to millions of Fortnite players, informing them of the news. These emails will be sent until October 19, 2023, with instructions on how to file a claim. If players don’t receive any emails, they can use their Epic ID to file a claim, call the administrator at (1-833-915-0880) or email admin@fortniterefund.com for help. The claim must be made before January 17, 2024.

Players under 18 must have a parent or guardian to complete the form for them. The FTC has provided even more details and instructions on its website. Unlike before, the Fortnite account of players will not be affected, and they won’t lose any items they have purchased. The refund amount will be specified after the due date, and it will depend on several other factors, including the number of people who file a claim.


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Fortnite is a free-to-play game by Epic Games that offers various modes, a lot of content, and in-game items that players can purchase at different prices. It was released in 2017 and is available on PlayStation 4 & 5, Xbox One, Xbox Series X|S, Nintendo Switch, PC, iOS, and Android.

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Mudassir is a seasoned journalist with a passion for uncovering the stories behind our favorite virtual worlds. Armed with a trusty notepad and a keen curiosity, he dives headfirst into the gaming industry's most exciting personalities. His knack for insightful questions and his ability to connect with developers and gamers alike makes his interviews a must-read. While on the lookout for the next person to interview, Mudassir keeps himself busy by writing news surrounding the gaming universe. Experience: 4+ Years || Senior Journalist || Education: Bachelor's in Psychology.

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