Warzone 2: Fetching Online Profile Error [FIXED]

Try Auto-Equipping a Weapon, Changing your DNS Server, and more to resolve the Fetching Online Profile bug in Warzone 2.

Warzone 2 has never been better going into Season 6, but as always, carrying problems. Lately, Warzone 2 players have been scrambling for a fix to the Fetching Online Profile error. When trying any game mode, the error makes the screen flash with the message, getting stuck in an infinite loop.

This bug has been prevalent across various Call of Duty games, but worry not, as I have a few fixes to get you back into the action.

The message says, ‘Fetching Online Profile,’ and repeatedly flashes.
Fetching Online Profile Error
Flashing Message (Image by eXputer)
Key Takeaways

Apply the following fixes to solve the Online Profile Error:

  1. Check Server Status.
  2. Auto-Equip a Weapon.
  3. Change DNS Server.
  4. Delete Cache.
  5. Reinstall Warzone.

Check Server Status

The first thing I recommend you do is to check the status of Warzone 2 servers. If the game is trying to fetch your profile from a server that is down, it will not be able to and get stuck in a loop. So, it is best to cross this possibility out first.

To see if the servers are running, go to Activision Online Services and select Warzone.

warzone 2 server status
Warzone Server Status (Image Captured by eXputer)

Auto-Equip A Weapon From Store

A reason why the game can’t fetch your profile might be a difference between your local profile copy and the server. While this is my speculation, many players have found the bug linked to their loadout. So, the chances are that is the case for you as well. 

To fix this, all you need to do is to equip any weapon from your bundles to your favorite loadout. You can do this by going to the Store and then into Bundles. This will reset your current loadout, as the game would regard it as a different one entirely, potentially fixing the fetching online profile loop. 

equiping a bundle to fix fetching profile error
Equipping a Weapon to Favorite Loadout (Image Captured by eXputer)

Change DNS Server

DNS servers translate domain names into IP addresses, which is how computers connect to the Internet. If these servers are slow, it may take a while for you to connect to anything. This can become a problem when communicating with a game server.

So, changing your DNS server for improved responsiveness could be a key fix. Even if it doesn’t solve the issue, your overall online experience will improve. So, it will be good in the long run. 

Clear Warzone 2’s Cache

Games keep cache so they can store information they need repeatedly. This can be simple configuration files or your account information. However, due to being changed constantly, this storage can get corrupted or broken, causing the Fetching Online Profile bug.

So, I recommend clearing the game’s cache as it will make Warzone think this is a fresh installation, which could prove fruitful.

Reinstall Warzone

If none of the fixes I mentioned work for you, the last course of action would be to reinstall Warzone. At this point, the issue might be broken game files. Doing this would give the game a clean slate, potentially fixing the problem as it has for other players.

To do so, follow these steps:

  1. Open Battle.net > Click on Warzone.
  2. Click on Options > Select Uninstall Game.
    uninstalling warzone
    Uninstalling Warzone (Image Captured by eXputer)

Once it’s done, click on Install to reinstall it again. Afterward, check if the Fetching Online Profile Error is resolved in Warzone 2.

My Thoughts

Warzone 2 has been filled with bugs since its launch. While copy-pasting past games, Activision also ends up copying the bugs. This issue, in particular, comes and goes as it desires, so it is likely some buggy code from the server side.

Even recently, the Official COD Updates Twitter announced an update for the issue. However, the problem is that they fix it, and it just comes back later on. Further, reports still commonly pop up on Reddit, Blizzard, Steam, and COD Forums. So, I suppose time will tell if it’s resolved this time or not.

So, I would not be surprised if this error remains permanently unresolved. In any case, however, I hope my guide was able to serve as a worthy last bastion in your efforts to fix this bug. So, if it bears its fangs again in the future, you now know where to get the gun from.

Lastly, if the problem persists, my final suggestion will be to contact Activision Support for one-on-one help.


Other Error Guides for Warzone 2 covered on eXputer:

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Ayyoun is a Senior Writer & Editor for Error Fixes, and Game Settings guides on eXputer. He’s been passionate about games and technology since he got his hands on the PlayStation 1. He has a software engineering background and loves to play games from a technical perspective. He has a knack for uncovering solutions for the latest games and presenting them in easy-to-follow guides for his audience. You can keep up with his gaming activity on his Steam profile.

Experience: 7+ years || Worked For VeryAli Gaming and IGN || Education: B.S Software Engineering, Editing Mastery from Udemy.

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