Overwatch 2 Mercy: Tips, Abilities & Changes

In Overwatch 2, Mercy ensures that her allies, especially carries don't die easily.

Mercy in Overwatch 2 is one of the best healers available in the game. Her kit as a support hero makes her a superb hero. To perfect her, you’ll need to learn all about her abilities and Ultimate. With that, you’ll need to know about every nook and corner of Maps to plan your escapes ahead of time. Be sure to check out our Overwatch 2 Review before continuing with the Mercy guide.

Key Takeaways
  • Mercy is one of the best Support heroes in the game.
  • Her abilities allow her to reach teammates as long as they’re within a limit, and she quickly heals them.
  • She can resurrect a dead hero within a certain period.
  • The Ultimate ability, ‘Valkyrie’ enhances her healing abilities and allows her to fly all over the map for a limited time.
  • You’ll have to be cautious while playing Mercy, as she is a vulnerable hero in the game.
  • She works best with AoE heroes such as Pharah or heroes that can take out enemy backlines.
  • Author’s Note: I have 800+ hours of experience in Overwatch 2, which makes my Overwatch 2 guides highly helpful for new players.

Mercy Overview

Mercy in Overwatch 2.
The Hero Mercy in the game. (Image Credit: eXputer)
Support200.0Sympathetic Recovery
Angelic Descent
Caduceus Staff
Caduceus Blaster
Guardian Angel

One of the best support heroes in the game is Mercy. The angel-like character uses her skills to move around the map quickly and heal her teammates that are low on health. Not only that, her abilities allow her to boost their damage too. That is all thanks to the staff in her kit. She uses a pistol to shoot at enemies whenever she can. That is to dish out extra damage to help her team get closer to victory. 

All in all, she is a support hero, and like all the support heroes, she has to keep herself safe. She is a vulnerable hero at the end of the day. For that, she has to stay at the back and heal her teammates, and when needed, go to the front. She can fly to an ally who’s low on health and heal them using her wings.

Mercy isn’t one of the heroes that you’ll have to Unlock to play with them. She is available as a Starting Hero in the game. So you’ll have plenty of time to master her if you want to main her.

Mercy’s Abilities

Mercy has a total of four abilities and two different weapons in Overwatch 2. One of these weapons is a Staff that focuses on aiding the teammates. As for her abilities, they focus on supporting her teammates by healing them or increasing their damage output.

  1. Caduceus Staff: Mercy’s main weapon. It can heal teammates at a rate of 55 HP per second, but requires a close range and line of sight. Alt-fire boosts an ally’s damage by 30%.
    Mercy's blaster in game.
    Mercy can deal damage when required. (Image Credit: eXputer)
  2. Caduceus Blaster: Her secondary weapon, primarily for self-defense. It has 20 rounds, deals 20 damage, and reloads in 1.4 seconds.
  3. Support Passive and Regeneration: Mercy automatically heals over time if she hasn’t taken damage for 1.5 seconds. She heals herself at a faster rate of 22.5 health per second.
  4. Guardian Angel: A movement ability that allows Mercy to quickly reach targeted allies. It has a 1.5-second cooldown and a maximum range of 30 meters. It’s crucial for saving teammates and escaping danger.
    Guardian Angel of Mercy.
    Press the Spring button to trigger Guardian Angel. (Image Credit: eXputer)
  5. Resurrect: Mercy can revive a dead ally with full health, but it takes 1.75 seconds to channel, during which her movement is slowed by 75%. The revived ally gains 2.25 seconds of invulnerability. Cooldown is 30 seconds.
    Ressurection of mercy in overwatch 2.
    Resurrecting a bot in Training Area. (Image Credit: eXputer)
  6. Angelic Descent: Allows Mercy to descend slowly by pressing the Jump button. It helps her control her fall and observe the battlefield.
    Mercy abilities in game.
    All of Mercy’s abilities are in the game. (Image Credit: eXputer)
  7. Valkyrie (Ultimate Ability): Enhances all of Mercy’s abilities. She can fly freely for 15 seconds, healing and boosting damage to multiple allies with chain-link abilities. Healing rate increases to 60 HP per second, and she also heals herself at 20 HP per second. The blaster has unlimited bullets, and her staff and Guardian Angel have increased range.
    ult healing of mercy.
    Chain-link healing all allies. (Image Credit: eXputer)
    heal and damage boost by mercy in overwatch 2.
    Mercy Healing and Boosting Damage. (Image Credit: eXputer)

These abilities make Mercy a versatile support hero in Overwatch 2.

Mercy abilities in game.
All of Mercy’s abilities are in the game. (Image Credit: eXputer)

PlayStyle For Mercy

Mercy has a blaster, but at the end of the day, she is supportive. That blaster shouldn’t be taken more than temporary self-defense to make enemies run away. Apart from that, your goal should be to stay with your teammates and be ready to heal them at any point. Not only that, you have to make sure to boost your teammates’ damage when needed.

  1. Support Focus:
    • Prioritize supporting your teammates with healing and damage boost.
    • Use your blaster mainly for self-defense or to assist in emergencies.
  2. Pocket Support:
    • Stick with one teammate at a time to heal or boost their damage effectively.
    • Adapt to the needs of your team, but don’t neglect your primary ally.
  3. Tanks and Cover:
    • Seek protection behind tanks or natural cover to stay safe.
    • Your survival is crucial to keeping your team alive.
  4. Stay Aware:
    • Keep an eye out for flanking enemies while healing teammates.
    • Use map awareness to spot threats and alert your team with pings.
  5. Ultimate Synergy:
    • Coordinate your damage boost with teammates’ ultimates, especially those with AoE damage.
    • Boosting key ultimates can turn the tide of battles.
  6. Resurrect Wisely:
    • Save your Resurrect ability for crucial moments.
    • Prioritize reviving teammates with fully-charged ultimates or important roles, like tanks.

Combos With Other Heroes

Mercy is useful with almost all of the heroes in Overwatch 2. But there are some heroes she has better synergy compared to others. If used properly, the combo can be the end of your enemies. And it will make them stay away from the objective, and they won’t even be able to contest it.

Usually, you won’t find the perfect heroes to make a combo with Mercy. At that time, you might have to ask your friends to play with you. Don’t worry if they are on another platform, as Overwatch 2 has CrossPlay. To help you with it, we’ve covered a guide on Best Controller Settings. So start the game, and here are some heroes with whom Mercy’s Team Comps works the best.


Mercy and Pharah’s combo was one of the best combos in the original Overwatch. That combo has made its way to Overwatch 2. In the game, You can combine both their abilities and have hellfire from above to the enemies.

To make the ‘Pharmercy’ combo work, you’ll have the Pharah fly up in the sky. Now, Mercy’s goal will be to become the pocket support of Pharah. Pharah should be up in the sky and firing rockets toward opponents. Then Mercy’s job is to use the Guardian Angel ability to get up to her. When she’s in the range, she should use Caduceus Staff to increase Pharah’s damage.

The AoE damage of Pharah will ensure that she deals extra damage to the enemies. Usually, a DPS or Support hero has 200 health, so Pharah’s increased damage will be quite beneficial. Not only that, as mentioned before, her ultimate can make all the difference in a fight if done correctly.

Aside from that, Mercy can heal her whenever she’s low on health, as she’ll be the enemy’s high-priority target.


Similarly, Widowmaker has a lot in making a combo with Mercy. She has to recharge each of her sniper shots to make them worth it. But with Mercy on her team, she won’t have to charge them to their full level. The recharge time for each shot can be reduced a lot with Mercy’s damage boost.

If the Widowmaker on the team is a great sniper, it’d be better to stick with her and pocket-support her instead of any other hero in the team. Because Widowmaker’s headshot on a tank, if it is enhanced by Mercy, can make all the difference. It will force the enemy to retreat and heal themselves before they fight against you with confidence.

Changed In Mercy From Overwatch To Overwatch 2

Mercy had a lot of changes to her from the original game. A few of her glitches turned into features, such as the Super Jump. All in all, I believe that it still needs polishing, but it has made her Guardian Angel a lot more useful. Here are all of the changes to Mercy’s kit.

  • Support Role’s passive of Mercy increases her Regeneration by 50%.
  • Pressing Crouch during Guardian Angel launches you up in the air.
  • Pressing Jump during Guardian Angel launches you Forward in the direction you’re facing.
  • Angelic Descent can now be activated by holding Crouch while airborne.
  • The Guardian Angel ability now has a meter that charges up while Guardian Angel is active. Pressing Crouch or Jump with the meter fully charged increases the speed or height with which Mercy is propelled.

These are all of the changes she received when the game switched from Overwatch 1 to Overwatch 2.

My Experience With Mercy

My overall experience with Mercy has been positive due to her versatility and ability to empower teammates. Her ability to heal and increase damage significantly affects the team’s performance. Meanwhile, her effectiveness largely depends on the positioning and coordination of the squad. Mercy’s vulnerability and dependence on her allies can be a drawback, as skilled opponents easily target her. For instance, I helped a Reinhardt survive a fierce enemy attack in one round and secure a vital objective. 

overwatch 2 hours
My Overwatch 2 hours (PSN ID: LionTamer)

Conversely, I encountered a strong Widowmaker in a different game who persistently abused me, making it difficult for me to provide good team assistance. These encounters highlight Mercy’s advantages and disadvantages and serve as a helpful reminder of the value of cooperation and situational awareness in Overwatch 2.

These are the abilities and weapons that Mercy uses in Overwatch 2. Learning all about them will help you better understand the mechanics of Mercy. If you time everything correctly, then you can become the worst hero for your enemies. If you see a Pharah in your team, pick up Mercy. Yes, I know that there are better heroes subjectively, but Pharah and Mercy’s combo is what makes both of them deadly.

Apart from that, learn all about her abilities, so you know when to use them and when to skip past them.

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Usama Mehmood is a Games Specialist, and writer on eXputer who's either hunting for the richest loot in Destiny 2 or endlessly playing his favorite games such as Yakuza or Final Fantasy. Usama has been gaming for 15+ years during which he has accumulated 4000+ hours on Destiny 1 & 2. His constant adoration for video games has allowed him to pursue eXputer as a platform to showcase his striving talents in writing helpful articles. Get familiar with Usama's extensive gaming library on his Steam, PSN, and Xbox profiles.

Experience: 2+ Years || Mainly Covers Reviews And Guides || Education: Bachelors in Physiotherapy.

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